2015 GMC Sierra 2500 Technical Service Bulletins

2,217 technical service bulletins (TSBs) are on record for the 2015 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10114353Jan 15, 2015Equipment. This Preliminary Information communication advises the technician the LCT1000 6 Speed Allison automatic transmission is on restriction through General Motors Product Quality Center. Dealer will need to call General Motors Product Quality Center for further assistance.
• 10139415Jan 14, 2015Electrical system. This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
• 10139414Jan 14, 2015Equipment. This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
• 10114345Jan 14, 2015Electrical system. This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on…
• 10095359Jan 14, 2015Equipment. This preliminary information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code io3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on…
• 10139412Jan 12, 2015Engine cooling. This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
• 10139411Jan 12, 2015Equipment. This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
• 10139410Jan 12, 2015Equipment. This preliminary informational bulletin provides inspection and repair information that may be helpful to correct customer concerns of XM/Cellular Mobile Phone/OnStar® antenna looseness or damage, XM/Cellular/OnStar® reception performance degraded, rattle/flutter/squeak noise, wind noise/whistle at highway speeds, and/or a water leak on headliner at sunvisor.
• 10114338Jan 12, 2015Fuel system. This Preliminary Information communication advises the technician the diesel oxidation converter part restriction has ended. Dealer can now order the parts through the regular Customer Care and Aftersales parts process.
• 10095162Jan 12, 2015Equipment. This preliminary information communication advises the technician the diesel oxidation converter part restriction has ended. Dealer can now order the parts through the regular customer care and aftersales parts process.
• 10139408Jan 9, 2015Equipment. This preliminary informational bulletin provides repair information to correct customer concerns about blank display, NAV screen audio content is unavailable via speech recognition, display screen is stuck on incoming call view after phone call finished, rear view camera display blank, USB issues, Bluetooth/Favorite Bar/Voice, iPod unable to detect via USB, recognition concerns, XM speech recognition inoperative…
• 10139207Jan 9, 2015Equipment, Back-over prevention (rear camera). This preliminary informational bulletin provides repair information to correct customer concerns about blank screen after startup and reverse, rear view camera message on, touch screen inoperable, Bluetooth and navigation concerns.
• 10114337Jan 9, 2015Equipment. This Preliminary Information communication advises the technician before replacing the crankshaft to review the following. Dealer should complete the Service Information diagnostics and the Cost Comparison Worksheet for Assembly Repair vs Replacement. Technician will use the latest version of 09-06-04-026G to verify the ECM calibration is not an Aftermarket calibration. If the customer prefers to KEEP the original…
• 10095185Jan 9, 2015Equipment. This preliminary information communication advises the technician before replacing the crankshaft to review the following. Dealer should complete the service information diagnostics and the cost comparison worksheet for assembly repair vs replacement. Technician will use the latest version of 09-06-04-026g to verify the ecm calibration is not an aftermarket calibration. If the customer prefers to keep the original…
• 10139204Jan 8, 2015Visibility (wipers, defrost, mirrors). This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
• 10139200Jan 6, 2015Engine, Electrical system. This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
• 10139199Jan 6, 2015Suspension. This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
• 10139198Jan 6, 2015Tires. This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
• 10114812Dec 29, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that the engine may run hot with the snow plow installed. Do not exceed 64?kilometers per hour / 40?miles per hour with a snow plow mounted to the vehicle even if equipped with VYU. The vehicle could overheat and be damaged.
• 10114808Dec 23, 2014Engine cooling, Fuel system. This Preliminary Information communication advises the technician that the Diesel Oxidation Converter part numbers 15231895, 22768282, 22770967, 22887212, 22893734 and 22977171 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.
• 10114807Dec 23, 2014Electrical system. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer…
• 10090188Dec 23, 2014Transmission and drivetrain. 14876 - service update. On certain vehicles equipped with 8-speed automatic transmission (m5u), the customer may complain about harsh shifting. This can occur if the vehicle experienced multiple transmission reprogramming events during manufacturing, causing the calibration to over-adjust the shift parameters. This bulletin provides a service adaptive learn procedure that should be run to reset the calibration to…
• 10114806Dec 22, 2014Wheels, Body and structure. This Preliminary Information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the…
• 10114805Dec 22, 2014Electrical system. This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the X185 or the X138 connector (varies with vehicle build; refer to Service Information) near the underhood fuse block, terminal 32.
• 10114804Dec 22, 2014Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center. Technician may find C0398 or C0326 stored in the Transfer Case Control Module. Technician should reprogram the Transfer Case Control Module using Service Programming System for the updated calibrations to resolve this concern.
• 10126251Dec 19, 2014Transmission and drivetrain. This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
• 10126250Dec 19, 2014Transmission and drivetrain. This preliminary informational bulletin provides informationto the technicians of a fluid leak from the front of the Allison transmission and to gather information on the transmission.
• 10114803Dec 19, 2014Transmission and drivetrain, Engine, Electrical system, Equipment. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair vehicles with a rough idle and/or vibration at idle in Drive. This condition will not be present in Park, or Neutral. This concern may be caused by ground out within the one or both engine mounts. Technician will use CH-51450-A (Pico Oscilloscope) to measure the vibration disturbance.
• 10114802Dec 19, 2014Body and structure, Equipment. This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles with visible water leak or signs of water intrusion from the antenna base, red OnStar LED, unable to connect to OnStar, OnStar unable to locate the vehicle, OnStar has inaccurate global positioning system location, no global positioning system on the navigation radio display, and inaccurate…
• 10114801Dec 19, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
• 10081084Dec 19, 2014Steering. 14608 - service update. This bulletin provides a further service procedure to inspect vehicles and replace the power steering cooler assembly as needed on certain vehicles that were previously serviced prior to september 9, 2014 pursuant to recall bulletin 14356 (since superseded by bulletin 14356a). These vehicles may have been built with a hose connection within the power steering cooler assembly that is missing…
• 10250028Dec 18, 2014Electrical system, Fuel system. Special Return - Fuel Tank Module Kit: ACDelco Part Number M10256 (select date codes)
• 10246515Dec 18, 2014Electrical system, Fuel system. Special Return - Fuel Tank Module Kit: ACDelco Part Number M10256 (select date codes)
• 10126248Dec 18, 2014Wheels. This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
• 10126247Dec 18, 2014Equipment. This preliminary information bulletin advises the technician that there is no update for the customers concerns of the GM remote start doesn't work with the Onstar remotelink phone application.
• 10114799Dec 18, 2014Transmission and drivetrain. This Preliminary Information communication advises the technician that the 8L90 8 Speed Automatic Transmission is on exchange through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10114795Dec 16, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the battery will drain. Technician may find following fuses F23DL F22DL F30DL F31DL F32DL with the ignition key in the off position to have voltage. Technician should…
• 10114792Dec 15, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles with a low-volume, repetitive ticking noise coming from all speakers that may be more noticeable when listening to talk radio where there are breaks in the dialogue, allowing the noise to be more easily heard. Technician should not replace any parts for this concern. Engineering is currently evaluating this concern.
• 10114789Dec 15, 2014Equipment. This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle and that the current song can be displayed by pressing the ?next? button while the device is playing.
• 10126238Dec 12, 2014Equipment. This preliminary informational bulletin provides procedures to inspect , replace, or repair the XM radio antenna to correct the customers concern loss XM services, noise and/or water leak.
• 10114788Dec 12, 2014Equipment. This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
• 10114786Dec 12, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper…
• 10114779Dec 12, 2014Equipment. This Preliminary Information communication provides information to the technician about the USB port going inoperative when using Multi-Media Interface Tester. Currently the Multi-Media Interface Tester and should not be used on vehicles with a base radio for testing USB function.
• 10126237Dec 11, 2014Visibility (wipers, defrost, mirrors). This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
• 10114778Dec 11, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicle with a clunk type noise on start up with the vehicle in park when the vehicle is equipped Allison LCT1000 transmission. This condition is considered to be an operating characteristic of the Allison LCT1000 transmission.
• 10126235Dec 10, 2014Suspension. This preliminary informational bulletin provides additional information for possible causes in vibration and how to diagnose them.
• 10126231Dec 10, 2014Equipment. This information provides the proper way to install the floor mats .
• 10126228Dec 10, 2014Seats. This preliminary information provides a procedure to apply grease to the seat track to correct the costomer concern of excessive movement and a click noise while driving.
• 10114775Dec 10, 2014Electrical system. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10114773Dec 10, 2014Steering. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a grind, pop, shudder or bind feeling/noise in the steering column when turning left or right. Technician will inspect for the lower column bearing to be out of position and the upper intermediate steering shaft to lower column shaft bolt and nut may be contacting the…

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