2015 GMC Sierra 2500 Technical Service Bulletins

2,217 technical service bulletins (TSBs) are on record for the 2015 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10126227Dec 9, 2014Equipment. This preliminary information provides a procedure to update the radio to correct the cutomers concern of a Blank Display, NAV Screen Audio Content is Unavailable via Speech Recognition, Display Screen is Stuck on Incoming Call View After Phone Call Finished, Rear View Camera Display Blank, USB Issues/Bluetooth/Favorite Bar/Voice, iPod Unable to Detect via USB, Recognition Concerns, XM Speech Recognition…
• 10126226Dec 9, 2014Equipment. This preliminary information provides a procedure to update the radio to correct the cutomers concern of no XM, radio locks up, slow response time, vertical lines between the clock and temp guage, and poor FM reception.
• 10126225Dec 9, 2014Electrical system, Equipment. This preliminary information bulletin provides a procedure on reprograming the HMI module to repair the customers concern of the blank screen after start up, Rear view camera on, touch screen inop, bluetooth and navigation concerns.
• 10114772Dec 9, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the radio will lose audio except warning chimes and become inoperative after using Siri. The concern may be corrected by an ignition cycle. If the radio continues to be inoperative please contact General Motors Technical Assistance for further direction.
• 10126223Dec 8, 2014Transmission and drivetrain. This information bulletin provides a procedure for the technicians to perform a transmission re-learn to correct a customer concern of low milage harsh shifting.
• 10126221Dec 8, 2014Electrical system. This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
• 10090178Dec 8, 2014Electrical system. 14154 - service update (vin list added). Global connect message g_0000205220 dated november 21, 2014, announced the release of service update bulletin 14154. The message did not include a bac sorted vin list identifying involved in-stock units. This has been corrected, please see the attached vin list along with a courtesy copy of the bulletin. We apologize for any inconvenience this may have caused.
• 10126215Dec 4, 2014Electrical system. This preliminary bulletin provides a procedure to reprogram the IPC module to correct the customers concern of the IPC inop.
• 10114766Dec 4, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have oil leak after the balancer is removed or replaced. Technician will need to insure the balancer bolt is the correct bolt for the engine application.
• 10114764Dec 3, 2014Electrical system. This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole.
• 10114760Dec 3, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
• 10252170Dec 1, 2014Equipment. OnStar And XM Antenna Malfunction Setting.
• 10252169Dec 1, 2014Equipment. Radio Back Lighting Stays On After Key Off.
• 10252168Dec 1, 2014Equipment. Repetitive Popping Noise From All Speakers.
• 10252166Dec 1, 2014Equipment. Radio Does Not Display The Correct Song When Listening To An Ipod.
• 10248486Dec 1, 2014Steering. Steering Column Grind Pop Bind Noise And/Or Feeling When Turning
• 10248459Dec 1, 2014Equipment. Touch Screen Inoperative / No Audio.
• 10247716Dec 1, 2014Equipment, Electrical system. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10247240Dec 1, 2014Transmission and drivetrain. 8-speed Transmission Harsh Shift
• 10247238Dec 1, 2014Fuel system, Other or unknown. Fuel Vent Line Clamp Improper Torque
• 10247235Dec 1, 2014Transmission and drivetrain, Fuel system, Steering. Loss of Electric Power Steering (EPS) Assist
• 10247223Dec 1, 2014Steering, Fuel system. Power Steering Hose Leak
• 10247061Dec 1, 2014Electrical system. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10245938Dec 1, 2014Electrical system. OnStar Module Does Not Support All B101D Symptom Codes.
• 10126204Dec 1, 2014Seats, Electrical system. This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
• 10069256Dec 1, 2014Fuel system. Summary to be provided on a future date.
• 10067392Dec 1, 2014Steering. Summary to be provided on a future date.
• 10114271Nov 25, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10114270Nov 25, 2014Equipment. This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated.
• 10114269Nov 25, 2014Equipment. This preliminary bulletin provides information to dealers on how to clean the protective coating from the vehicles frames that were shipped by sea.
• 10114759Nov 24, 2014Equipment. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10114750Nov 24, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles with wireless fidelity inoperative after the OnStar module was replaced. Technician will need to perform a WIFI Activation using Service Programming System.
• 10114749Nov 24, 2014Electrical system. This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
• 10114748Nov 24, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10114746Nov 21, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
• 10114267Nov 21, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10114266Nov 21, 2014Transmission and drivetrain. This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.
• 10114263Nov 19, 2014Transmission and drivetrain. This preliminary bulletin provides a procedure to perform a transmission inspection and adjustment before having to replace the parking pawl actuator if the inspection found no problem.
• 10114262Nov 18, 2014Brakes. This informational bulletin explains a normal condition for what and how the drive line can clunk.
• 10114260Nov 18, 2014Forward collision avoidance. This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit.
• 10114734Nov 14, 2014Engine, Electrical system. This Preliminary Information communication advises the technician that there have been some reports that the current engine hours are not correct and display 0.0. Technician will need to program the Instrument Panel Cluster using Service Programming System.
• 10114733Nov 14, 2014Suspension. This Preliminary Information communication advises the technician that the production rear shocks on trucks equipped with MagneRide Regular Production Option Code (Z95) are not interchangeable left to right.
• 10114728Nov 13, 2014Fuel system. This Preliminary Information communication advises the technician that the 6.6L Duramax Diesel Engine Fuel Injection Pump Part numbers 12645102, 12658095 and 12661059 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10114727Nov 13, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician on how to diagnose vehicles with various noises associated with four wheel drive operation. Before beginning any diagnosis it is imperative to review the Symptoms - Transfer Case in Service Information and perform the necessary inspections. In all cases the complaint vehicle should be compared to another like vehicle before beginning…
• 10114723Nov 13, 2014Electronic stability control, Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
• 10114722Nov 12, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about when starting the vehicle there is a lack of air flow through the Heater-Vent-Air Conditioning vents and that the indicators on the Heater-Vent-Air Conditioning controls are illuminated and the display may show Heater-Vent-Air Conditioning off. Technician should reprogram the Heater-Vent-Air Conditioning control module using…
• 10114719Nov 11, 2014Vehicle speed control. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
• 10114714Nov 11, 2014Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles that when driving at highway speeds and closing the sunroof, it will reverse when it reaches the air deflector. Dealer will need to replace the sunroof motor for this concern.
• 10114248Nov 10, 2014Electrical system. This preliminary bulletin is to inform dealers that the E92 Engine Control Module (ECM) labels have an incorrect service part number.
• 10114247Nov 10, 2014Equipment. This preliminary bulletin provides a procedure to paint the areas of the frame, if there are signs of rust/corrosion after the wax coating peeled off.

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