2016 GMC Sierra 2500 Technical Service Bulletins

1,583 technical service bulletins (TSBs) are on record for the 2016 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10082406Aug 10, 2016Equipment. This technical bulletin provides a procedure to reprogram the rear entertainment media disc player using a provided dvd to correct the condition of the rear entertainment player freezes on start up menu due to a calibration concern.
• 10082863Aug 9, 2016Equipment, Electrical system. This informational bulletin provides information for ignition key, fob, key tags and key rings configuration for various vehicles and applying a qr code sticker or barcode sticker to the fob.
• 10082447Aug 8, 2016Engine cooling. This informational bulletin explains a possible normal whining noise from the balance shaft chain if the vehicle has less than 10,000 miles on it.
• 10083131Aug 5, 2016Electrical system. This preliminary information communication provides the technician with steps on how to program an engine control module when getting a service programming system error code e4491 or e4423. In some cases techline customer support center may need to be contacted to resolve the issue.
• 10082860Aug 3, 2016Equipment. This informational bulletin provides information on gm does not approve the use of “clipping” to repair collision damage to vehicles. Gm has not tested or validated a “clipped vehicle” repair; therefore, gm cannot endorse this type of repair or confirm the crash performance during a subsequent collision.
• 10082437Aug 3, 2016Air bags. This informational bulletin provides information on locating and reconnecting airbag connectors that are not fully seated to correct a customer concern of an airbag warning lamp illuminated, or one, or more, airbag dtc(s) set.
• 10082861Aug 2, 2016Electrical system. This technical bulletin provides a procedure to remove the transport mode on message displayed in the dic due to vehicles shipped over long distances outside the u.s. And canada.
• 10082823Aug 2, 2016Engine cooling. This informational bulletin explains the use of diesel fuel additives in an engine, are not required unless the customer desires additives to prevent fuel concerns depending on fuel or temperature related conditions.
• 10082814Aug 2, 2016Engine. This informational bulletin provides information to gm dealers on the correct cleaning methods when cleaning engine gasket sealing surfaces.
• 10082422Aug 2, 2016Equipment. This technical bulletin provides diagnostic tips to help correct multiple concerns regarding the usb port being inoperative or unable to play music through the usb port.
• 10082820Aug 1, 2016Engine. This informational bulletins provides information on the intake manifold inspection/replacement after servere internal engine damage.
• 10082423Aug 1, 2016Engine cooling. This informational bulletin provides additional information about the def use and treatment of the fluid.
• 10126063Jul 12, 2016Engine. This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
• 10126062Jul 11, 2016Brakes. This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.
• 10089121Jun 29, 2016Tires, Equipment. This informational bulletin provides guidance to gm dealers when using gm approved tire force variation measurement equipment.
• 10089001Jun 28, 2016Engine cooling, Equipment. This information bulletin provide information on a new way to look at nox sensor readings and exhaust temperature during a dpf regeneration or a reductant fluid quality test.
• 10074343Jun 28, 2016Transmission and drivetrain. This technical bulletin provides a procedure to replace the stator shaft support to correct customer concern on a delayed engagement when the transmission is shifted from park to reverse or park to drive after the vehicle has been sitting with the engine off due to the torque converter draining the transmission fluid back into the transmission pan.
• 10088863Jun 22, 2016Equipment, Engine cooling. This informational bulletin is a supplement to the duramax diesel coolant system fill and head gasket replacement procedure found in the service information.
• 10081833Jun 17, 2016Fuel system. This technical bulletin provides a procedure on the check valve internal to the fuel tank due to gas tank is hard to fill.
• 10081240Jun 17, 2016Steering, Equipment. This preliminary information communication provides information to the technician on the steps to diagnosis and repair steering that feels loose or has excessive play. This concern could be cause by an incorrect pitman shaft over-center preload adjustment. Technician will perform a steering gear pitman shaft over-center preload adjustment procedure. Technician will remove the steering gear. The steering gear pitman…
• 10081022Jun 14, 2016Electrical system. This preliminary information communication advises the technician that ,when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 10097195Jun 8, 2016Equipment. This technical bulletin provides a procedure to inspect the air box and air filter seal and replace if necessary to correct a customer concern that the malfunction indicator light (mil) is illuminated due to excessive sand and/or debris entering the air filter box and bypassing the seal of the air filter causing damage to the ho2 sensor and the catalytic converter to become blocked with sand and debris particles.
• 10081992Jun 7, 2016Transmission and drivetrain, Electrical system. This informational bulletin provides information on new software being available to correct a firm 3-2 downshift at light or heavy throttle.
• 10245966Jun 1, 2016Back-over prevention (rear camera). No Audio Except Chime Distorted Or Inoperative Rear Camera -No Audio- Displayed On Audio Page In DIC.
• 10114106May 31, 2016Steering. This technical bulletin provides a procedure to drain, flush and refill the transmission fluid to correct a customer concern of shake and/or shudder during light throttle acceleration between 48 and 104 KM/H (30 and 65 MPH) at a steady state.
• 10114105May 31, 2016Engine, Electrical system. This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
• 10114101May 25, 2016Wheels. This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.
• 10114099May 24, 2016Electrical system. This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of buzz or static noise from radio audio speakers, android auto connection issues, intermittent black screen or Sirius XM reverts to XM1 channel intermittently caused by to the current software calibration within the radio.
• 10118547May 20, 2016Tires. This informational bulletin provides information on the temporary tire flat spotting condition.
• 10114107May 20, 2016Electrical system. This informational bulletin provides information on service programming system (SPS) errors.
• 10114111May 17, 2016Electrical system. This engineering information bulletin is requesting information from the dealers on a customer concern that one of the USB ports is not charging, allowing data to transfer.
• 10118546May 16, 2016Equipment. This informational bulletin provides information on a new U.S. dealer special tool loan program.
• 10118545May 16, 2016Electrical system, Equipment. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
• 10134546May 13, 2016Equipment, Back-over prevention (rear camera). This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio Inoperative, blue Screen, AM clipping noise, HD on/off status not retained in stations, time lag on transitions, no audio with internal amp, and park assist symbol position wrong in rear view camera.
• 10134545May 13, 2016Electrical system. This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse replacement.
• 10114110May 12, 2016Vehicle speed control. This engineering information bulletin announces the end for need for information on shake or shudder on light throttle acceleration or steady state cruise from the field.
• 10134536May 6, 2016Equipment. This warranty administration bulletin provides information on GM?s policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 10078571May 1, 2016Equipment. This informational bulletin provide information on the product quality center (pqc) assembly replacement process.
• 10078569May 1, 2016Fuel system, Other or unknown. This informational bulletin provides information on vehicles designed to operate on gaseous fuels.
• 10083893Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the radio is inopertive. New software has been released to correct this concern.
• 10083782Apr 27, 2016Engine, Electrical system. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of black smoke when starting the vehicle after sitting.
• 10083513Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician is provided instructions for resetting the vehicle communication interface module for this concern.
• 10078749Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the radio is inopertive. New software has been released to correct this concern.
• 10078745Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician is provided instructions for resetting the vehicle communication interface module for this concern.
• 10083856Apr 26, 2016Steering. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the steering feels loose or has excessive play.
• 10078740Apr 26, 2016Steering. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the steering feels loose or has excessive play.
• 10078562Apr 25, 2016Transmission and drivetrain. This engineering information bulletin is requesting information from the dealers on a customer concern that a service 4wd message displayed on the dic and dtc c0398 set within the transfer case control module.
• 10083781Apr 22, 2016Electrical system. This preliminary information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of the vehicle cranks but does not start. The technician is to inspect for a sheared cam pin in the engine.
• 10083765Apr 22, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose the concern and the steps to repair the concern. Phone will not connect to android auto.
• 10083587Apr 22, 2016Equipment. This preliminary information communication advises the technician to contact the gm technical assistance center for further instructions. The concern is the radio may be unable to save xm favorite stations.

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