2016 GMC Sierra 2500 Technical Service Bulletins

1,583 technical service bulletins (TSBs) are on record for the 2016 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10083561Apr 22, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the radio system inoperative. The technician is to call the general motors technical assistance center with the findings from the questions provided.
• 10078548Apr 22, 2016Equipment. This informational bulletin announces that gm is offering an android auto feature upgrade for 2016 model year vehicles.
• 10083891Apr 21, 2016Tires. This preliminary information communication advises the technician this vibration or growl noise can be difficult to diagnose and using the pico scope is recommended for diagnosing this concern. The vehicle may have a vibration or growl noise between 45-65 miles-per-hour.
• 10083509Apr 21, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern. The vehicle's xm radio only has xm preveiw channels.
• 10083482Apr 21, 2016Equipment. This preliminary information communication advises the technician to diagnose the concern and the steps to repair the concern. The vehicle's xm travel link may be inopertive.
• 10078739Apr 21, 2016Tires. This preliminary information communication advises the technician this vibration or growl noise can be difficult to diagnose and using the pico scope is recommended for diagnosing this concern. The vehicle may have a vibration or growl noise between 45-65 miles-per-hour.
• 10078522Apr 20, 2016Equipment. "this technical bulletin provides a procedure to contact onstar for hard mute request to correct a customer concern when the radio is on, it does not mute enough when the onstar® turn-by-turn navigation directions are announced due to customer improperly setting the radio volume high enough when the turn-by-turn navigation messages are played. "
• 10078520Apr 20, 2016Electrical system. This informational bulletin provides information that may be useful on diagnosing batteries that have set for a long period of time and/or set in cold weather climates and testing those batteries.
• 10083884Apr 19, 2016Equipment. This preliminary information communication advises the technician on the steps for diagnosing the concern. The vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.
• 10083484Apr 19, 2016Electrical system. This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.
• 10078735Apr 19, 2016Electrical system. This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.
• 10078507Apr 18, 2016Electrical system, Equipment. This warranty administration bulletin provide policy information on using the el-50313 midtronics gr8 battery tester/charger for diagnosing battery replacements and maintaining batteries on new vehicles in dealer inventory.
• 10078506Apr 18, 2016Electrical system. This informational bulletin provides warranty information on using the service programming system (sps) for programming control modules
• 10078504Apr 18, 2016Engine. This informational bulletin provides information internal engine noise or damage after oil filter replacement
• 10078502Apr 15, 2016Equipment. This warranty administration bulletin provides information on gm’s policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
• 10078770Apr 12, 2016Engine cooling, Equipment. 15801 – customer satisfaction program. Vehicles equipped with the duramax diesel engine option and the ambulance upfitter or fire truck upfitter option may have a condition in which the emission control system as designed will limit speed under certain conditions. The epa has approved general motor’s request to remove the emission control system speed limitations on these emergency vehicles where applicable.
• 10078481Apr 12, 2016Equipment. This informational bulletin provides information on the purpose of magnetic drain plugs.
• 10078480Apr 12, 2016Suspension. This technical bulletin provides a procedure to re-torque the joints of the rear leaf spring assembly to correct a customer concern of a clunking noise coming from the rear of the vehicle.
• 10078472Apr 12, 2016Visibility (wipers, defrost, mirrors). This informational bulletin provides information on a normal condition on tempered glass of spots showing on the rear and side windows when the vehicle is in the sunlight.
• 10078469Apr 11, 2016Body and structure. This informational bulletin provides genernal information on spray-in bed liners and how to repair it.
• 10078435Apr 7, 2016Equipment, Body and structure. This preliminary informational bulletin provides information that may be helpful when addressing underbody component corrosion with customers.
• 10083512Apr 5, 2016Visibility (wipers, defrost, mirrors), Equipment. This preliminary information communication advises the technician the steps on diagnosing the concern. Vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10078604Apr 5, 2016Electrical system, Body and structure, Visibility (wipers, defrost, mirrors). This preliminary information communication advises the technician the steps on diagnosing the concern. Vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10248430Apr 1, 2016Electrical system. Emergency Vehicle Reduced Power
• 10078434Apr 1, 2016Transmission and drivetrain. This informational bulletin provide information on the operating characteristics of a manual transmission.
• 10078430Apr 1, 2016Steering. "this technical bulletin provides a procedure to inspect the steering gear for a normal condition of grease or sealant on exterior case of gear due to the manufacturing process."
• 10078420Apr 1, 2016Electrical system. This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio inoperative, blue screen, am clipping noise, hd on/off status not retained in stations, time lag on transitions, no audio with internal amp, park assist symbol position wrong in rear view camera.
• 10113973Mar 31, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics…
• 10112831Mar 30, 2016Wheels. This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
• 10113963Mar 29, 2016Fuel system, Equipment. This Preliminary Information communication provides information to the technician about the multiple alternative gaseous fuel vehicles General Motors offers. Chevrolet Express and GMC Savana vans 2011 through 2016 offered a dedicated Compressed Natural Gas system. Refer to the latest version of PI0417 for more information. Chevrolet Express and GMC Savana 3500, 4500 Cutaway Vans 2012 through 2016 offered a…
• 10112829Mar 29, 2016Equipment. This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
• 10113960Mar 24, 2016Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the steering column. Remove the power inverter module and apply two sided tape to the module bracket to insulate…
• 10112821Mar 24, 2016Electrical system. This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
• 10112820Mar 23, 2016Engine. This preliminat informational bulletin provides information on the proactive alert advanced diagnostics. Proactive Alert monitors the Engine Cranking system and the Fuel Delivery system and if either one of these monitored systems triggers certain performance issues, specific Customer and Dealer Communication are sent.
• 10112819Mar 23, 2016Engine. This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2® or GDS 2 (U.S. and Canada)
• 10112817Mar 23, 2016Equipment. This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared Message Displayed on DIC, DTC P2463 May Be Set
• 10113957Mar 22, 2016Electrical system. This Preliminary Information communication advises the technician that some vehicles intermittently the favorites saved from a USB drive or SD card are grayed out and not selectable. Please communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
• 10113956Mar 22, 2016Equipment. This Preliminary Information communication advises the technician that some vehicles may have a radio that turns on unwanted at start up. If the radio was shut off before the vehicle was shut off and at start up the radio turns on, please communicate to the customer that we apologize for this inconvenience, and that General Motors is working on a solution for this concern.
• 10113955Mar 22, 2016Equipment. This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.
• 10113952Mar 21, 2016Electrical system, Equipment. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position, Any of the following Diagnostic Trouble Codes may be set: B1370, B1325, P0650, P263A, P263B, P0513, and/or P0262B.
• 10113950Mar 21, 2016Engine, Brakes, Electrical system. This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Brake Pedal Override Feature ?, transmission busy or frequent shifting up or down, and Diagnostic Trouble Codes P057B, P057C, and/or P057D may or may not be set.
• 10113949Mar 21, 2016Suspension. This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer…
• 10113940Mar 18, 2016Steering. This Preliminary Information communication provides information to the technician on the steps to diagnosis and repair steering that feels loose or has excessive play. This concern could be cause by an incorrect Pitman Shaft Over-Center Preload Adjustment. Technician will perform a Steering Gear Pitman Shaft Over-Center Preload Adjustment procedure. Technician will remove the steering gear. The steering gear pitman…
• 10113939Mar 18, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles equipped with a manual Heater-Vent-Air Conditioning Regular Production Option Code C67 with the concern of after turning the A/C compressor off during the previous ignition cycle, it turns back on by itself on the next ignition cycle. Please communicate to the customer this condition is a normal operating characteristic…
• 10113934Mar 16, 2016Equipment, Electrical system. This Preliminary Information communication provides information to the technician to help diagnose vehicles that may have a radio inoperative. This concern will last through multiple ignition cycles and is not intermittent. If Service Information diagnostics do not point to the Media Disc Player as being at fault, please continue with normal diagnostics. If SI diagnostics do point to the Media Disc Player being at…
• 10113933Mar 16, 2016Equipment, Engine. This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner?s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before you contacting General Motors Product Quality…
• 10112795Mar 15, 2016Equipment. This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
• 10112794Mar 15, 2016Equipment. his engineering informational bulletin is requesting information from the field on vehicles that have the condition of intermittent HVAC cooling issues during driving
• 10112791Mar 14, 2016Equipment. This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs
• 10112789Mar 14, 2016Visibility (wipers, defrost, mirrors). This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds

← All problems reported for the 2016 GMC Sierra 2500