2020 GMC Sierra 2500 Technical Service Bulletins

1,392 technical service bulletins (TSBs) are on record for the 2020 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10209747Mar 22, 2022Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10209734Mar 22, 2022Equipment, Fuel system. This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 10210334Mar 17, 2022Engine cooling, Engine. This Preliminary information communicates the possibility of dtc p06DD due to low or no oil pressure immediately following engine oil and filter change due to oil filter and main oil gallery being drained or empty.
• 10209136Mar 10, 2022Equipment, Body and structure. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
• 10210325Mar 9, 2022Engine, Electrical system, Engine cooling. This Preliminary information communicates to the dealership technician a change made to the wire harness and reductant control module for the Diesel Exhaust Fluid tank connector.
• 10210321Mar 7, 2022Wheels, Tires. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10210319Mar 7, 2022Equipment. This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.
• 10209258Mar 7, 2022Equipment, Visibility (wipers, defrost, mirrors), Electrical system. This technical bulletin provides repair information to correct a customer concern of 360 Camera Views go Blank with Tailgate Removed.
• 10209097Mar 3, 2022Transmission and drivetrain, Brakes, Electrical system. This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.
• 10210314Mar 2, 2022Transmission and drivetrain. This Preliminary information communicates to the dealer a condition with the throttle body that may illuminate the service engine soon light, cause the engine to run rough and/or display reduced engine power message. Dealers are instructed to replace the throttle body assembly and install a grounding wire from the throttle body to the valve cover to prevent future failures.
• 10210311Mar 2, 2022Electrical system. This Preliminary information communicates an issue with the battery goes dead and provides diagnostics tips on inspecting the LIN bus.
• 10208993Feb 25, 2022Engine cooling. This Preliminary information communicates to technicians to modify the camshaft housing cover insulator by removing the stand off identified in the attached pictures.
• 10208991Feb 24, 2022Electrical system. This Preliminary information communicates a process to correct the concern of Unable to contact OnStar after the 3G EOL on 2015-2022 model year vehicles in the United States.
• 10208990Feb 22, 2022Brakes. This Preliminary information communicates that the service 4wd message related to C119E can be diagnosed and repaired.
• 10214228Feb 21, 2022Equipment. This service bulletin provides repair information to correct a customer concern of Radio System Settings Lost or Returning to Default Values.
• 10214235Feb 18, 2022Fuel system, Transmission and drivetrain. This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.
• 10214230Feb 16, 2022Transmission and drivetrain. This technical bulletin provides repair information to correct a customer concern of Service Engine Soon Lamp being illuminated. They may also comment on multiple transmission issues including harsh or delayed shifts, slip, surge, shudder, noise, whine, growl, shake and/or vibration. As well as the exhaust brake not working or that they do not feel it. Technicians may find DTCs P2002, P2463, P2459, P144E, P0421…
• 10208987Feb 15, 2022Electrical system, Fuel system. This Preliminary information communicates to the dealership technician a change made to the wire harness and reductant control module for the Diesel Exhaust Fluid tank connector.
• 10208985Feb 14, 2022Air bags, Other or unknown. This Preliminary information communicates to dealership how to test properly trailer light option on the truck and also provide additional information on trailer issues.
• 10208983Feb 14, 2022Electrical system. This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and causing a battery draw.
• 10208976Feb 8, 2022Other or unknown, Transmission and drivetrain. This Preliminary information communicates that the service 4wd message related to C119E is under investigation for a repair.
• 10208973Feb 8, 2022Equipment. This Preliminary information provides information to the technician on installing a roof beacon light. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 157. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
• 10208972Feb 7, 2022Other or unknown, Electrical system. This Preliminary information communicates to technicians to update the program in the reductant controller
• 10214233Feb 4, 2022Electrical system. This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
• 10214223Feb 4, 2022Equipment. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10207646Feb 4, 2022Fuel system, Electrical system, Engine cooling. Service Update. On certain vehicles equipped with a 6.6L diesel engine (RPO L5P), the DEF tank connector may overheat and set the following diagnostic codes (P10D9, P143C and P10F3), which will result in reduced engine speed. Dealers are to reprogram the reductant control module.
• 10208971Feb 3, 2022Wheels, Tires. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10214241Feb 2, 2022Engine cooling. This technical bulletin provides a procedure to check and repair the balancer if found contacting the front cover.
• 10215770Feb 1, 2022Other or unknown. Information.
• 10213773Jan 31, 2022Air bags, Back-over prevention (rear camera). This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Blocked Park Assist Sensor message illuminated on the driver information center (DIC).
• 10213766Jan 28, 2022Equipment. This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
• 10213762Jan 28, 2022Equipment. This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10212633Jan 28, 2022Equipment. This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
• 10214212Jan 27, 2022Engine cooling, Equipment, Transmission and drivetrain. This technical bulletin provides repair information to correct a customer concern of Service Engine Soon Lamp Illuminated, Harsh or Delayed Transmission Shifts Including Slip, Surge, Shudder, Noise, Whine, Growl, Shake and/or Vibration, DTCs P2002, P2463, P2459, P144E, P0421, P0422, P0106 and/or P20EE Set Current or in Recent History.
• 10213768Jan 27, 2022Equipment, Body and structure. This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
• 10213765Jan 27, 2022Fuel system, Other or unknown. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
• 10213761Jan 27, 2022Back-over prevention (rear camera). This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 10212603Jan 27, 2022Brakes. This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
• 10208064Jan 27, 2022Engine cooling. This Preliminary information communicates to technicians to replace the ECM and affected sensor if diagnostics leads to replacement of the ECM.
• 10208063Jan 27, 2022Engine cooling. This Preliminary information communicates to dealership technicians to perform a sweep of the coolant flow control valve and test the circuits before replacing the Engine Coolant Flow Control Valve, and to assist engineering in root causing the P2B60.
• 10208062Jan 27, 2022Visibility (wipers, defrost, mirrors). This Preliminary information communicates to technicians to update the program in the DEF controller
• 10214216Jan 25, 2022Brakes, Wheels. This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing ?D? on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 Downshift.
• 10214199Jan 24, 2022Equipment, Engine cooling. This informational bulletin provides a way for the technician to identify if the ECM has been modified.
• 10208053Jan 24, 2022Electronic stability control. This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
• 10208052Jan 24, 2022Electrical system. This Preliminary information communicates to the dealer technicians a warm engine knock noise has no short or long term effects on the engine. Do not attempt repairs for this noise.
• 10206819Jan 20, 2022Fuel system, Electrical system. On certain vehicles equipped with a 6.6L diesel engine (RPO L5P), the DEF tank connector may overheat and set the following diagnostic codes (P10D9, P143C and P10F3), which will result in reduced engine speed. Dealers are to reprogram the reductant control module.
• 10212607Jan 19, 2022Exterior lighting, Fuel system. This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
• 10214197Jan 18, 2022Equipment, Fuel system. This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw.
• 10212628Jan 18, 2022Electrical system. This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors.
• 10212605Jan 18, 2022Engine. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

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