2003 GMC Sierra 3500 Technical Service Bulletins

165 technical service bulletins (TSBs) are on record for the 2003 GMC Sierra 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10115143Nov 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10126346Oct 2, 2015Engine cooling, Fuel system. This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. non overpower engine non-function of pistons, cylinders, valve train components, and DTC P003A or P111D set.
• 10123495Sep 18, 2015Engine. 14287 - Customer Satisfaction Program. On certain 2003-2015 model year Chevrolet Express, 2003-2007 Chevrolet Silverado, 2008-2013 Chevrolet Silverado HD, 2003-2015 GMC Savana, 2003-2007 GMC Sierra 3500, and 2007-2012 GMC Sierra HD model vehicles equipped with a Duramax diesel engine and an engine-block heater (RPO YF2 and K05), continuously activating the engine-block heater through Ambulance body up fit ?shore…
• 10250046May 1, 2015Electrical system. 05500  ignition distributor system corrosion  inspect / replace
• 10114474Apr 20, 2015Equipment. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10139437Jan 23, 2015Electrical system. This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
• 10139422Jan 16, 2015Engine cooling. This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
• 10139418Jan 15, 2015Engine cooling. This preliminary informational bulletin provides a diagnostic tip for coolant leak at oil cooler inlet pipe o-ring after service engine replacement.
• 10126237Dec 11, 2014Visibility (wipers, defrost, mirrors). This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
• 10126231Dec 10, 2014Equipment. This information provides the proper way to install the floor mats .
• 10252163Nov 1, 2014Equipment. XM Audio Traffic And Travel Link Availability And Operation.
• 10247748Nov 1, 2014Electrical system. Speedometer Needle Accuracy Information.
• 10247093Nov 1, 2014Electrical system. Speedometer Needle Accuracy Information.
• 10245951Nov 1, 2014Equipment. Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
• 10112251Sep 24, 2014Engine cooling. This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
• 10246647Sep 1, 2014Brakes. Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
• 10112160Aug 8, 2014Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10112144Jul 31, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10112137Jul 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10112116Jul 17, 2014Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10137833Jul 16, 2014Equipment, Engine cooling. This information bulletin advises of a new tool used to aid in installing Duramax glow plugs.
• 10250012Jul 1, 2014Fuel system, Equipment. Duramax® Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available
• 10246499Jul 1, 2014Electrical system, Fuel system, Equipment, Other or unknown. Duramax® Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available
• 10248444Jun 30, 2014Equipment. Vehicle Recalls
• 10126285Jun 16, 2014Equipment. This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.
• 10125956Jun 16, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status…
• 10125953Jun 16, 2014Equipment. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System.
• 10246952Jun 1, 2014Equipment. Programming And Activation Of Replacement OnStar Modules.
• 10247681Mar 1, 2014Equipment. Information On Requests To Add OnStar Bluetooth Option.
• 10245950Mar 1, 2014Equipment. Canadian Customers Unable To Place Calls In The United States
• 10190932Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10190931Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10190934Jan 1, 2014Body and structure, Equipment. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10190933Jan 1, 2014Equipment, Body and structure. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10112331Nov 1, 2013Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10246631Sep 1, 2013Engine cooling. Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
• 10139078May 30, 2013Transmission and drivetrain, Equipment. This informational bulletin provides information for Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow.
• 10139066May 23, 2013Engine cooling, Equipment. This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
• 10139059May 21, 2013Equipment. This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the Approved Refinish Materials booklet information.
• 10139057May 20, 2013Equipment. This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation Information and Transaction Submissions Procedure and general content updates.
• 10139049May 16, 2013Equipment, Visibility (wipers, defrost, mirrors). This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
• 10139043May 14, 2013Equipment, Electrical system. This informational bulletin provides a revision for 13-00-89-004A to include updated information.
• 10112857Feb 13, 2013Electrical system. This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 10247747Jan 1, 2013Electrical system. Speedometer Needle Accuracy Information
• 10247092Jan 1, 2013Electrical system. Speedometer Needle Accuracy Information
• 10138541Dec 17, 2012Equipment. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10112664Dec 13, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.
• 10112641Dec 12, 2012Engine cooling. This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
• 10138545Dec 7, 2012Equipment. This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
• 10138218Nov 29, 2012Equipment, Electrical system. This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not

← All problems reported for the 2003 GMC Sierra 3500