2004 GMC Sierra 3500 Technical Service Bulletins

172 technical service bulletins (TSBs) are on record for the 2004 GMC Sierra 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10222796Sep 14, 2022Engine cooling. This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
• 10220319Sep 1, 2022Transmission and drivetrain. This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
• 10219277Aug 26, 2022Engine cooling. This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
• 10219266Aug 15, 2022Engine cooling. This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
• 10214869Jun 15, 2022Engine cooling. This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
• 10216361Jun 13, 2022Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 10213022May 16, 2022Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10211658May 2, 2022Equipment, Engine. This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
• 10211061Apr 27, 2022Engine cooling. This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
• 10209980Mar 31, 2022Engine cooling. This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10209921Mar 22, 2022Engine cooling. This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
• 10209734Mar 22, 2022Fuel system, Equipment. This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 10210321Mar 7, 2022Tires, Wheels. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10212625Jan 11, 2022Engine cooling. This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
• 10206726Dec 14, 2021Engine cooling. This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
• 10201310Aug 11, 2021Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
• 10200090May 17, 2021Equipment. This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10189005Dec 7, 2020Electrical system. This SKU is a Climate Control Module. The customer communication requested return of unsold inventory to inspect for a software issue. If the software issue exists it can cause a fan in the climate control system to stay on even when the ignition is turned off. The fan staying on even though the ignition is off can drain the battery, making the vehicle unable to start.
• 10184105Nov 11, 2020Tires, Wheels. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10174859Apr 27, 2020Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
• 10172887Feb 11, 2020Fuel system. This SKU is a Diesel Fuel Filter Housing. The customer communication requested return of unsold inventory to inspect the fuel filter threads. The threads may be misformed such that the fuel filter cannot be installed.
• 10171878Jan 2, 2020Equipment, Fuel system. This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10168206Oct 31, 2019Suspension. This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
• 10168207Oct 16, 2019Equipment. This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
• 10168208Oct 9, 2019Equipment. This informational bulletin provides information on key code security and information on GM key code look up applications.
• 10166445Jul 26, 2019Equipment. This SKU is a Pitman Arm. The customer communication requested return of unsold inventory to inspect for the spline size. If the spline size is incorrect it will not have a tight fit with the mating component, and would lead to detectable play and/or noise when steering.
• 10162149Jun 24, 2019Brakes. This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
• 10158861Mar 22, 2019Equipment, Electrical system. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10154306Feb 19, 2019Engine cooling. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10154601Dec 17, 2018Body and structure. This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10154566Dec 6, 2018Engine cooling. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10154552Dec 3, 2018Engine cooling. This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
• 10125106Nov 7, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
• 10190338Oct 1, 2017Equipment. Essential Tools that Include Consumable Parts (U.S. Only)
• 10190337Oct 1, 2017Suspension. Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
• 10190320Oct 1, 2017Equipment, Electrical system. IPC Odometer Programming Method Quick Reference Guide
• 10138020Mar 21, 2017Electrical system. This informational bulletin explains how to update the older Onstar module software to new software over GSA.
• 10138019Mar 21, 2017Electrical system. This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
• 10138060Mar 15, 2017Equipment. This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
• 10138014Mar 7, 2017Equipment. This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
• 10082869Aug 29, 2016Engine. This informational bulletin provides additional information on how to install pistons and suggest what tools to use.
• 10082506Aug 26, 2016Equipment. This technical bulletin provides a procedure to reprogram the media disc player with the latest calibrations to correct a condition of the rear entertainment system not operating as intended in colder ambient temperature areas due to calibration concerns.
• 10082823Aug 2, 2016Engine cooling. This informational bulletin explains the use of diesel fuel additives in an engine, are not required unless the customer desires additives to prevent fuel concerns depending on fuel or temperature related conditions.
• 10082814Aug 2, 2016Engine. This informational bulletin provides information to gm dealers on the correct cleaning methods when cleaning engine gasket sealing surfaces.
• 10081022Jun 14, 2016Electrical system. This preliminary information communication advises the technician that ,when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 10083898Apr 27, 2016Electrical system, Equipment. This preliminary information communication advises the technician if unable to place an onstar call in the ignition on mode after the onstar canada upgrade, to contact the gm technical assistance center onstar group for further assistance.
• 10083509Apr 21, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern. The vehicle's xm radio only has xm preveiw channels.
• 10083884Apr 19, 2016Equipment. This preliminary information communication advises the technician on the steps for diagnosing the concern. The vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.
• 10083489Apr 19, 2016Equipment. This preliminary information communication advises the technician the steps on repairing the concern. A customer may identify a concern of unable to reactivate a vehicle's onstar that has been previously disabled by onstar. Dealer is to call general motors technical assistance center for further assistance if the concern is still present.
• 10083484Apr 19, 2016Electrical system. This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.

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