2004 GMC Sierra 3500 Problems
- Complaints
- 24filed with NHTSA
- Median mileage
- 84,000miles, 22 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Sources: NHTSA records for the 2004 GMC Sierra 3500 (complaints, recalls, investigations). Report an error
NHTSA recorded 24 consumer complaints for the 2004 GMC Sierra 3500. The part named most often is brakes, with 14 complaints (58% of the total), followed by electrical system (5) and fuel system (4). 22 of the complaints include a mileage, and 27% of those were filed for vehicles with under 50,000 miles; the median is 84,000 miles. Of all complaints, 2 a fire, according to the filers. NHTSA lists 0 recall campaigns and 172 technical service bulletins for this model year. Brakes complaints overlap with 6 technical service bulletins filed under the same part. Electrical system complaints overlap with 33 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Brakes14 58%
- Electrical system5 21%
- Fuel system4 17%
- Steering2 8.3%
- Body and structure1 4.2%
- Tires1 4.2%
Example complaints
Brakes: “Brakes failed due to a sudden brake line failure. There had been no prior fluid leaks. The rear metal brake line under the bed rusted at a clamp in front of the fuel tank. As I have looked further into this I have several friends that have had this problem and several shops said that they saw this often with these vehicles all failing in the same area.”
NHTSA complaint #10536420, filed 2013-08, 131,883 milesElectrical system: “Speedometer erratically shows incorrect speed while driving. Sometimes displaying 120mph or 0mph. Very dangerous and should be a mandatory recall checked with dealer and would cost $800.00 to replace bad instrument cluster. Only has 73,000 miles.”
NHTSA complaint #10253878, filed 2009-01, 73,000 milesFuel system: “- the contact states that sometime in august of 2006, fuel injected number 8 failed in her vehicle. On december 4th the electrical system failed to work involving injected number 8. On december 11th, injected number six on contact diesel engine truck failed while driving 55 MPH. The contact states that he has spent over $1,000 of dollars repairing his truck and would like to know, if the manufacturer has confirm that there is a problem with the fuel injectors. The vehicle has been in for repair several of times, contact can provide any repair invoices if needed”
NHTSA complaint #10176560, filed 2006-12, 125,000 milesSteering: “The contact owns a 2004 Gmc SIERRA 3500. While attempting a turn, the power steering and power brakes failed. A mechanic stated that the power steering shaft snapped and caused the failures. The contact has had the power steering and power brakes replaced on four separate occasions for the same failures. The speed was unknown. The failure mileage was 40,000 and current mileage was 67,000.”
NHTSA complaint #10225510, filed 2008-04, 40,000 milesMileage when problems were reported
27% of the 22 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 40,000 and 125,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Recalls and investigations
NHTSA lists no recall campaigns for the 2004 GMC Sierra 3500 in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 172 on record; the latest 10 are shown.
- 11020816Jul 18, 2025Other or unknown. This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
- 11017252Mar 28, 2025Other or unknown, Electrical system. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- 11012907Dec 18, 2024Engine. This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010544Oct 7, 2024Engine. This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11007208Sep 6, 2024Other or unknown. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires…
- 11006621Aug 26, 2024Electrical system. Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need…
- 11006421Jul 24, 2024Transmission and drivetrain. GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging…
- 11004761Jun 28, 2024Engine, Fuel system. This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with…
- 11004557Jun 17, 2024Other or unknown. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312Jun 6, 2024Electrical system. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492…
Other model years of the GMC Sierra 3500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 5 | 2,250 | 2 | — | — | — | Too new |
| 2025 | 17 | 40,000 | 1 | — | — | — | Too new |
| 2024 | 51 | 38,300 | 3 | — | — | Too new to compare | Too new |
| 2023 | 28 | 33,800 | 1 | — | — | 47 · Typical | Too new |
| 2022 | 32 | 31,154 | 3 | — | — | 54 · Typical | Rising |
| 2021 | 20 | 101,500 | 5 | — | — | — | Rising |
| 2020 | 51 | 28,700 | 8 | — | — | 95 · More | Rising |
| 2019 | 13 | 53,004 | 7 | — | — | — | Not enough data |
| 2018 | 14 | 53,800 | 6 | — | — | — | Not enough data |
| 2017 | 13 | 21,000 | 7 | — | — | — | Not enough data |
| 2016 | 19 | 27,500 | 7 | — | — | — | Rising |
| 2015 | 31 | 38,500 | 7 | — | — | 50 · Typical | Falling |
| 2014 | 7 | 68,000 | 3 | — | — | — | Not enough data |
| 2013 | 14 | 49,218 | 4 | — | — | — | Not enough data |
| 2012 | 9 | 31,200 | 4 | — | — | — | Not enough data |
| 2011 | 20 | 77,250 | 5 | — | — | — | Falling |
| 2009 | 5 | 36,600 | 5 | — | — | — | Not enough data |
| 2008 | 25 | 59,000 | 3 | — | — | 0 · Fewer | Falling |
| 2007 | 16 | 36,000 | 3 | — | — | — | Rising |
| 2006 | 11 | 49,974 | 0 | — | — | — | Not enough data |
| 2005 | 24 | 50,500 | 0 | — | — | — | Rising |
| 2004 | 24 | 84,000 | 0 | — | — | — | Rising |
| 2003 | 7 | 60,500 | 0 | — | — | — | Not enough data |
| 2002 | 20 | 79,000 | 2 | — | — | — | Stable |
| 2001 | 36 | 63,540 | 2 | — | — | Not compared (before 2008) | Falling |
| 2000 | 26 | 57,007 | 2 | — | — | Not compared (before 2008) | Rising |
| 1999 | 19 | 59,500 | 1 | — | — | — | Stable |
| 1998 | 12 | 128,000 | 2 | — | — | — | Not enough data |
| 1997 | 10 | 95,000 | 1 | — | — | — | Not enough data |
All GMC Sierra 3500 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2004 GMC Sierra 3500 have?
NHTSA recorded 24 consumer complaints for the 2004 GMC Sierra 3500 as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2004 GMC Sierra 3500 is reported most often?
Brakes is named most often, in 14 complaints (58% of the total), followed by electrical system with 5.
Has the 2004 GMC Sierra 3500 been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2004 GMC Sierra 3500 reported?
Among the 22 complaints that include a mileage, the median is 84,000 miles and the middle half falls between 40,000 and 125,000 miles; 27% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.