2023 GMC Sierra 3500 Problems
Compared with other GMC Sierra 3500 years
Typical for this model
47/100 0.9× a typical year · 50 = typical
- Complaint rate is 0.9× that of a typical GMC Sierra 3500 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 19 of its 28 complaints were filed by the end of 2025.
- Most reported part: Transmission and drivetrain (14 complaints, median 33,800 mi).
- 1 recall campaign on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 28filed with NHTSA
- Median mileage
- 33,800miles, 3 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
Sources: NHTSA records for the 2023 GMC Sierra 3500 (complaints, recalls, investigations). Report an error
NHTSA recorded 28 consumer complaints for the 2023 GMC Sierra 3500. The part named most often is transmission and drivetrain, with 14 complaints (50% of the total), followed by electrical system (4) and forward collision avoidance (4). 3 of the complaints include a mileage, and 67% of those were filed for vehicles with under 50,000 miles; the median is 33,800 miles. Of all complaints, 5 involved a crash, 1 an injury, according to the filers. NHTSA lists 1 recall campaign and 742 technical service bulletins for this model year. Transmission and drivetrain complaints overlap with 82 technical service bulletins filed under the same part. Electrical system complaints overlap with 157 technical service bulletins filed under the same part. Compared with the other 4 GMC Sierra 3500 model years that have at least 25 complaints and are old enough to compare, this one scores 47 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system4 14%
- Engine3 11%
- Other or unknown3 11%
- Wheels3 11%
- Brakes2 7.1%
- Fuel system2 7.1%
- Lane departure2 7.1%
- Tires2 7.1%
Also reported: Air bags (1), Back-over prevention (rear camera) (1), Engine cooling (1), Latches, locks and linkages (1), Steering (1), Vehicle speed control (1).
Example complaints
Transmission and drivetrain: “I received a p0747 and p0700 transmission codes on my GMC sierra 3500. It would not engage above 3rd gear and I almost was rear ended by a Semi truck because I was unable to speed up. The vehicle CEL turned on and Engine power reduced notification appeared on my cluster. Engine RPMS were at 2800 rpm and my speed limit would not go past ~40mph. I currently have my vehicle being inspected by the local dealership. The vehicle currently has ~19,300 miles”
NHTSA complaint #11581689, filed 2024-04Electrical system: “There are 2 issues with this vehicle: #1) The rear window defrost causes an electrical issue that melted the plastic on our rear sliding window. Dealer claims we put something hot against the window but we did not. This appeared after we used the rear defrost. Several other owners have complained about this as well. #2) The vehicle is advertised as having adaptive cruise but it does not have this feature.”
NHTSA complaint #11611799, filed 2024-08Forward collision avoidance: “On Christmas Day 2025 my Tailgate flies open on its own and I see my cargo flying out and a piece of it bounced off my taillight passenger side braking the taillight and then when attempting to pull over my lane departing feature try’s to correct its self and I hit the median luckily at slower than I was going but enough to make a decent dent on front bumper”
NHTSA complaint #11710568, filed 2026-01Engine: “I was driving in the high way and the vehicle started having issues and then it completely shut off and wouldn’t drive or anything in the middle of the highway and the dash said it was reducing power.”
NHTSA complaint #11714077, filed 2026-01Mileage when problems were reported
67% of the 3 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 7,000 and 79,000 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Recalls and investigations
- 24V060000Feb 1, 2024Latches/locks/linkages › Tailgate › LatchCovers: GMC Sierra 3500 2020–2024, Sierra 2500 2020–2024, Chevrolet Silverado 2500 2020–2024 +1 more
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which…
Recall details for the 2023 GMC Sierra 3500 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 742 on record; the latest 10 are shown.
- 11038460Oct 7, 2026Other or unknown. This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
- 11038136Sep 28, 2026Other or unknown. This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being…
- 11038132Sep 28, 2026Other or unknown. This Preliminary information communicates to dealers a procedure to reset the radio.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11036392Aug 20, 2026Other or unknown. This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
- 11036196Aug 7, 2026Other or unknown. This Preliminary information communicates an issue where an aftermarket autostop device or rear taillights is causing a dead battery.
- 11035693Jul 28, 2026Other or unknown. This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
- 11035354Jul 24, 2026Other or unknown. This PI communicates diagnostic information to assist Technicians with a possible transmission shudder
- 11035350Jul 23, 2026Other or unknown. This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.
Other model years of the GMC Sierra 3500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 5 | 2,250 | 2 | — | — | — | Too new |
| 2025 | 17 | 40,000 | 1 | — | — | — | Too new |
| 2024 | 51 | 38,300 | 3 | — | — | Too new to compare | Too new |
| 2023 | 28 | 33,800 | 1 | — | — | 47 · Typical | Too new |
| 2022 | 32 | 31,154 | 3 | — | — | 54 · Typical | Rising |
| 2021 | 20 | 101,500 | 5 | — | — | — | Rising |
| 2020 | 51 | 28,700 | 8 | — | — | 95 · More | Rising |
| 2019 | 13 | 53,004 | 7 | — | — | — | Not enough data |
| 2018 | 14 | 53,800 | 6 | — | — | — | Not enough data |
| 2017 | 13 | 21,000 | 7 | — | — | — | Not enough data |
| 2016 | 19 | 27,500 | 7 | — | — | — | Rising |
| 2015 | 31 | 38,500 | 7 | — | — | 50 · Typical | Falling |
| 2014 | 7 | 68,000 | 3 | — | — | — | Not enough data |
| 2013 | 14 | 49,218 | 4 | — | — | — | Not enough data |
| 2012 | 9 | 31,200 | 4 | — | — | — | Not enough data |
| 2011 | 20 | 77,250 | 5 | — | — | — | Falling |
| 2009 | 5 | 36,600 | 5 | — | — | — | Not enough data |
| 2008 | 25 | 59,000 | 3 | — | — | 0 · Fewer | Falling |
| 2007 | 16 | 36,000 | 3 | — | — | — | Rising |
| 2006 | 11 | 49,974 | 0 | — | — | — | Not enough data |
| 2005 | 24 | 50,500 | 0 | — | — | — | Rising |
| 2004 | 24 | 84,000 | 0 | — | — | — | Rising |
| 2003 | 7 | 60,500 | 0 | — | — | — | Not enough data |
| 2002 | 20 | 79,000 | 2 | — | — | — | Stable |
| 2001 | 36 | 63,540 | 2 | — | — | Not compared (before 2008) | Falling |
| 2000 | 26 | 57,007 | 2 | — | — | Not compared (before 2008) | Rising |
| 1999 | 19 | 59,500 | 1 | — | — | — | Stable |
| 1998 | 12 | 128,000 | 2 | — | — | — | Not enough data |
| 1997 | 10 | 95,000 | 1 | — | — | — | Not enough data |
All GMC Sierra 3500 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2023 GMC Sierra 3500 have?
NHTSA recorded 28 consumer complaints for the 2023 GMC Sierra 3500 as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2023 GMC Sierra 3500 is reported most often?
Transmission and drivetrain is named most often, in 14 complaints (50% of the total), followed by electrical system with 4.
Has the 2023 GMC Sierra 3500 been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2023 GMC Sierra 3500 reported?
Among the 3 complaints that include a mileage, the median is 33,800 miles and the middle half falls between 7,000 and 79,000 miles; 67% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.