2024 GMC Sierra EV Technical Service Bulletins

414 technical service bulletins (TSBs) are on record for the 2024 GMC Sierra EV. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11007722Sep 11, 2024Other or unknown. This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, GM is aware and will release a bulletin for the update once available.
• 11007706Sep 11, 2024Other or unknown. This Preliminary information communicates that Silverado EV Specific parts are being placed on a TAC Restriction.
• 11007698Sep 11, 2024Electrical system, Other or unknown. This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
• 11007695Sep 11, 2024Body and structure. This Preliminary information communicates that the Tailgate Assist Handle is not included with the RST/Denali EV trucks and how to get one if needed.
• 11007694Sep 11, 2024Other or unknown. This Preliminary information communicates information of an OnStar software concern.
• 11007692Sep 11, 2024Suspension. This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 caused by a pinched air inlet hose to the suspension compressor air leveling system.
• 11009037Sep 10, 2024Other or unknown. This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
• 11008956Sep 9, 2024Other or unknown. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 11007565Sep 9, 2024Other or unknown, Body and structure. This Preliminary information communicates how to properly relearn the e-Trunk if it has lost it's learn.
• 11007564Sep 9, 2024Body and structure. This Preliminary information communicates how to diagnosis a inoperative midgate when there is a issue with the midgate glass or operator error.
• 11007407Sep 6, 2024Other or unknown. This Preliminary information communicates if a customer and service tech encounter this issue, it is a settings option that can be turned off to correct.
• 11007208Sep 6, 2024Other or unknown. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 11008898Aug 27, 2024Other or unknown. The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
• 11006621Aug 26, 2024Electrical system. Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined…
• 11007938Aug 24, 2024Electrical system, Fuel system. This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
• 11008000Aug 22, 2024Visibility (wipers, defrost, mirrors). This bulletin provides information on Wiper Blade Maintenance Tips.
• 11007936Aug 22, 2024Suspension. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007935Aug 22, 2024Suspension. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007995Aug 21, 2024Fuel system. This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.
• 11008893Aug 20, 2024Fuel system. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
• 11007729Aug 16, 2024Transmission and drivetrain. This informational bulletin provides information on Wheel Drive Shaft Retention Snap Ring Design Change.
• 11007721Aug 16, 2024Electrical system, Engine. This service bulletin provides information on AGM batteries that require less frequent charging in storage.
• 11006491Aug 16, 2024Electrical system, Other or unknown. This Preliminary information communicates information for B19B0 SYM49 falsely setting
• 11007818Aug 15, 2024Electrical system, Fuel system. This informational bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.
• 11006340Aug 13, 2024Electrical system. This Preliminary information communicates information for B19B0 SYM49 falsely setting
• 11006717Aug 9, 2024Body and structure. This technical bulletin provides repair information to correct a customer concern of Loose Roof Ditch Molding.
• 11006682Aug 9, 2024Other or unknown. This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
• 11006644Aug 1, 2024Other or unknown. This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 11005397Aug 1, 2024Other or unknown. Service Update. On certain vehicles, the 12V battery negative cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to remove the First Responder Emergency Cut Loop label from the 12V battery negative cable.
• 11006511Jul 31, 2024Visibility (wipers, defrost, mirrors). This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
• 11006509Jul 31, 2024Other or unknown, Electrical system. This informational bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.
• 11006507Jul 31, 2024Other or unknown, Electrical system. Warranty Administration - Claim Submission for Field Actions using Vehicle Wide Programming.
• 11006499Jul 29, 2024Electrical system, Other or unknown. This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.
• 11006278Jul 26, 2024Other or unknown. This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
• 11006421Jul 24, 2024Transmission and drivetrain. GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
• 11006290Jul 24, 2024Engine, Electrical system. This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
• 11006282Jul 22, 2024Wheels. This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
• 11005375Jul 18, 2024Steering, Brakes. This informational bulletin provides information on Pop/Creak Type Noise While Sitting Stationary and Turning Steering Wheel with Brakes Applied.
• 11005311Jul 9, 2024Transmission and drivetrain. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
• 11004624Jun 18, 2024Other or unknown. This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
• 11004558Jun 17, 2024Other or unknown. This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
• 11004557Jun 17, 2024Other or unknown. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 11002441Jun 14, 2024Electrical system, Engine. This service bulletin provides information for engine oil life monitor operation calculation.
• 11001972Jun 8, 2024Other or unknown, Electrical system. This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
• 11002312Jun 6, 2024Electrical system. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
• 11001971Jun 5, 2024Other or unknown. This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
• 11001380May 16, 2024Electrical system. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 11001321May 16, 2024Transmission and drivetrain. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 11001325May 14, 2024Other or unknown. This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 11001472May 13, 2024Electrical system. This informational bulletin provides information for dealers/technicians on Updates Failing on K73 Telematics Control Module via SPS.

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