2017 GMC Sierra Technical Service Bulletins

883 technical service bulletins (TSBs) are on record for the 2017 GMC Sierra. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10159572Sep 14, 2017Equipment. This informational bulletin explains the importance of maintaining the vehicle.
• 10159607Sep 12, 2017Electrical system, Equipment. This technical bulletin provides a procedure to replace the radio for vehicles with the condition of Intermittent Pop Noise from the Speakers Followed by a Reset of the Radio and Clock due to a software issue.
• 10159569Sep 12, 2017Engine cooling, Equipment. This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 10156999Sep 11, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10159578Sep 7, 2017Electrical system, Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10159577Sep 7, 2017Equipment. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
• 10159576Sep 7, 2017Engine cooling, Equipment. This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared Message Displayed on DIC, DTC P2463 May Be Set.
• 10159582Sep 6, 2017Engine cooling, Fuel system. This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
• 10159289Sep 6, 2017Equipment. 17357-Service Update. General Motors has discovered an issue relating to the accuracy of the Government 5-Star Safety Ratings on the Monroney label for certain vehicles. Dealers will remove the Monroney label and affix a corrected label to the vehicle.
• 10159288Sep 6, 2017Equipment. N172118130 Stop Delivery. On September 1, 2017, GM ordered a stop delivery of certain vehicles in new vehicle inventory. Additional vehicles have been added to this stop delivery order. Until further instructions are received, involved vehicles that are in dealers? possession (new vehicle inventory) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or…
• 10156994Sep 6, 2017Equipment, Engine cooling. This Preliminary Information communication advises the technician on the steps to diagnosing the concern and the repair. Customer has Warning Lamps and/Or coolant leaks present.
• 10156992Sep 6, 2017Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician that some vehicle may have an “ Exhaust Fluid Quality Poor ” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination.
• 10156990Sep 6, 2017Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
• 10159574Sep 5, 2017Engine. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 10159571Sep 5, 2017Fuel system. This Informational Bulletin provides information on availability of Diesel Fuel additives.
• 10159265Sep 5, 2017Electrical system. Customer Satisfaction Program-17315. Certain vehicles, equipped with Power Take-off (PTO), may have a condition where the PTO option was not enabled. If the PTO is not enabled, the engine cannot increase its idle speed when engaging a mechanical or hydraulic PTO-driven accessory. Dealers will enable the PTO option, if necessary.
• 10156989Sep 5, 2017Engine, Electrical system. This Preliminary information communicates Vehicles may be setting DTC P2101 falsely. In 2017 the K2XX introduced a “ Driver Door Open Prime ” (DDOP) feature that improves cold startability. The engineering investigation has determined that an intermittent pulse on the ECM RUN/CRANK input (during vehicle door unlock), initializes the Electronic Throttle Control (ETC) diagnostics that falsely sets P2101…
• 10159262Sep 1, 2017Equipment. N172118130 Stop Delivery. Effective immediately, stop the delivery of certain vehicles in new vehicle inventory. We are investigating an issue relating to the accuracy of the New Car Assessment Program (NCAP) ratings on the Monroney label for these vehicles. Until further instructions are received, involved vehicles that are in dealers?
• 10140416Aug 31, 2017Steering. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a service power steering message displayed and or a power steering fluid leak.
• 10140379Aug 31, 2017Engine. This informational bulletin provides information for specification with the engine oil for the Duramax 6.6L engine.
• 10140375Aug 31, 2017Engine cooling. This technical bulletin provides to the technician a possible issue with the NOx sensor wiring harness and what to do if corrosion is found.
• 10140370Aug 31, 2017Body and structure. This Technical bulletin provides a procedure for technicians to correct a customer concern of outside noise heard from back of cab.
• 10140304Aug 31, 2017Engine cooling. This Technical bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
• 10140303Aug 31, 2017Engine. This informational bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these conditions.
• 10140293Aug 31, 2017Engine cooling. This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.
• 10140298Aug 30, 2017Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10137752Aug 30, 2017Engine cooling. This Preliminary information communicates to dealer technicians that snow and ice build up is possible if the air filter box is not properly sealed. Aftermarket bumpers may also allow water intrusion.
• 10137750Aug 29, 2017Engine. This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle. If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.
• 10137747Aug 29, 2017Equipment. This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication.
• 10140413Aug 28, 2017Engine cooling. This engineering information is ending the need for information from the field on vehicles that have the DTC P24B1.
• 10137740Aug 25, 2017Engine cooling. This Preliminary information communicates to the dealer technicians aprocedure to determine if the vehicle'sSCR system is healthy.
• 10140300Aug 24, 2017Transmission and drivetrain. This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or shudder during a light throttle acceleration between 40 and 128 KM/H (25 and 80 MPH) at a steady state.
• 10140406Aug 23, 2017Body and structure, Equipment. Thins informational bulletin provides information on Paint-less Dent Repair Process.
• 10137737Aug 23, 2017Equipment. This Preliminary Information communication advises the technician that Diagnostic Trouble Code B127E in the Human Machine Interface with Regular Production Option Code U42 or UWG will be current when playing a DVD or Blu-Ray on the Integrated Center Stack display. When the disc is ejected the Diagnostic Trouble Code will be history.
• 10137736Aug 23, 2017Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Codes P0101, P0299, P0712, P11CC, P11DC, P20EE, P2002, P2463, P2627, P2A00, P2459, P22B6, P200C, P200E, P0263, P0266, P0269, P0272, P0275, P0278, P0281 and/or P0284. Technician will need to follow publish Service Information diagnostics first.
• 10140394Aug 22, 2017Electrical system, Back-over prevention (rear camera). This informational bulletin provides information on new software to correct the rear camera display being to bright.
• 10140295Aug 22, 2017Electrical system. This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
• 10137733Aug 22, 2017Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10140410Aug 21, 2017Engine cooling. This engineering informational bulletin ends the need for information from the field on vehicles that have the condition of Malfunction Indicator Lamp Illuminated with One or More Glow Plug Control DTCs Set.
• 10137731Aug 21, 2017Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector…
• 10137727Aug 21, 2017Engine. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10137723Aug 16, 2017Fuel system. This Preliminary Information communication provides information to the technician about vehicle that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P2635, U0074 and or U18A2. Technician will need to follow published diagnostics for Diagnostic Trouble Codes U0074 would take priority over U18A2 if both set before addressing DTC P2635.
• 10156977Aug 14, 2017Electrical system, Wheels, Back-over prevention (rear camera), Brakes. 17318 - Customer Satisfaction. On certain vehicles equipped with a rear vision camera (RPO UVC), 4-wheel disc brakes dual rear wheels (RPO J96), and audio system (RPO IOB), the following conditions may exist. After the vehicle has been placed in reverse for five seconds or when shifting out of reverse, the infotainment display may reset, causing the radio to be unavailable during the reboot and the backup camera to…
• 10140384Aug 14, 2017Body and structure, Visibility (wipers, defrost, mirrors). This technical bulletin provides repair information to correct a customer concern of hearing excessive wind noise from front side door glass area.
• 10140414Aug 11, 2017Steering. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of the steering wheel jerks, whips or kicks back when turning.
• 10140377Aug 11, 2017Electrical system. This informational Bulletin provides some Diagnostic Tips for preventing unnecessary HV Battery Pack replacement.
• 10156976Aug 10, 2017Equipment, Electrical system. 17289 - Service Update. On some vehicles the heat shrink tube length on the battery positive terminal is shorter than design intent. If a customer/dealer technician is working near the positive battery terminal under the hood, contacting bare metal on the terminal and ground could potentially create an arc. Dealers will add a section of heat shrink to the positive battery cable.
• 10137707Aug 10, 2017Transmission and drivetrain. This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch.
• 10137705Aug 9, 2017Equipment. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10156972Aug 8, 2017Equipment. 17308 -Customer Satisfaction Program. Certain vehicles owner manuals may be missing written instructions for using tether anchorages and child restraint anchorage systems in the vehicle. Print and insert revised owner manual pages included in this bulletin.

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