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Visibility (wipers, defrost, mirrors)Part report

2011 GMC Terrain Visibility (wipers, defrost, mirrors) Problems

Complaints
35about this part
Share
9%of 386 total for the year
Median mileage
94,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 35 complaints about the visibility of the 2011 GMC Terrain, 9% of the 386 complaints for this model year. Where a mileage was given, the median is 94,000 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“During a driving rain, going 65 MPH on the highway, when I put my wipers on high, they stopped working altogether. I had been in the passing lane, had to avoid crashing, and get over 2 lanes and get myself to the nearest exit. A white knuckle experience, to say the least. We had to replace the entire wiper motor at our expense and inconvenience.”

NHTSA complaint #11149768, filed 2018-11, 98,000 miles

“Driving on a busy highway during a rainstorm and the windshield wipers stopped in the up position. I had to slow down quickly and find my way onto the shoulder since visibility went to zero and there was traffic all around me. You could still hear the wiper motor turning but the wipers wouldn't move from the up position. I had to wait over an hour and a half for the rain to stop before I was able to drive home. …”

NHTSA complaint #11220984, filed 2019-06, 115,575 miles

“Sudden downpours, when I activated the wipers there was a mechanical noise and both wipers stopped working, while in motion on freeway. Forced to drive with near zero visibility until next safe stopping point with my kids in the car. Stopped, checked fuse which was ok, checked wipers and found the transmission must have failed at the motor or drive as both wipes were connected to each other but otherwise free to move by hand.”

NHTSA complaint #11229506, filed 2019-07, 88,300 miles

“Last summer (july 2019) our wipers stopped in the up position during a heavy thunderstorm on the highway while we traveling over 60 MPH. It was very scary and we are lucky we did not crash. We replaced the wiper blade transmission. Now during an ice storm the blades quit again. I find that there are several complaints regarding issues with the wiper blades and that canada has a recall on them due to the safety issue. Why do we not have recall for this in the us?”

NHTSA complaint #11298825, filed 2020-01, 170,000 miles

“I was on my way home on the interstate driving 55 in the pouring rain when my windshield wipers stopped working!! My boyfriend got my vehicle home and determined what the problem is. Easy fix. But that is not the point! I was put in an extremely hazardous situation. From the research I have done this happens all the time! I called GM and they said well at least no one was injured which, yes I am thankful no one was injured.. However, this is an ongoing issue that they care nothing about! It needs to be handled...”

NHTSA complaint #11118912, filed 2018-08, 102,000 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202613%
202518%
202312%
202212%
202113%
202042%
201932%
201852%
201743%
20164932%
201512040%
20148930%
20135415%
20128122%
2011359%
20105419%

Other parts of the 2011 GMC Terrain

Engine
178 complaints
Transmission and drivetrain
76 complaints
Fuel system
48 complaints
Other or unknown
34 complaints
Electrical system
29 complaints
Air bags
25 complaints
Engine cooling
22 complaints
Electronic stability control
21 complaints
Vehicle speed control
18 complaints
Steering
15 complaints
Body and structure
11 complaints
Seats
10 complaints

← All problems reported for the 2011 GMC Terrain

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology