2020 Hyundai Nexo Fuel system Problems

“I received a safety recall on this car via mail. I brought it to the dealership service center in van nuys, ca, to which they said no recall currently exists on this car. A month later, I’m now experiencing a sensor of the fuel cell system failure. In addition, the CarPlay function on my car has not been working for 2 years and both Tustin and van nuys Hyundai dealership fail to fix it”

“Hyundai sells Nexo Hydrogen Fuel Cell vehicles with known Fuel Cell stack issues, leading to severe safety issues from sudden power loss when driving, especially when overtaking and driving on highways and/or uphill. The power loss issue was diagnosed to originate from a fuel-cell stack failure, one of the Nexo’s main power-train components. This is a known power-train issue to Hyundai, debated online since 2021 by consumers experiencing the same power loss, across various Hyundai web-logs. …”

“PLEASE SEE ATTACH FOR DETAILS 1. Component or System Involved The Fuel Cell System and Accelerator Pedal Control System are suspected to have malfunctioned. The issue is characterized by the vehicle's failure to respond to input from the accelerator pedal, particularly at speeds between 45-65 mph, which may be linked to increased power demand from the fuel cell system. The system is available for inspection upon request, as the issue is ongoing. 2. Safety Risks The malfunction poses a serious safety risk to the driver, passengers, and other road users. …”

“Starting March 29, 2021 fuel cell failure when pressing the accelerator, started out as an intermittent failure. Over the period of two weeks while waiting for an appointment to get the vehicle in for repair the problem increased in infrequency. When the vehicle was delivered to the dealership for repair any attempt to accelerate would cause the vehicles fuel cell to shut down and fail. As of May 23, 2021 I have requested and dealership has not released any service documents. The dealership still has possession of the vehicle.”