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Hyundai NexoModel year report

2020 Hyundai Nexo Problems

Complaints
7filed with NHTSA
Median mileage
7,438miles, 1 complaints with mileage
Recalls
4campaigns on record
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA crash rating
—no overall rating published
EPA fuel economy
61 mpgcombined, fuel cell FWD · 65 city / 58 hwy

Sources: NHTSA records for the 2020 Hyundai Nexo (complaints, recalls, investigations), EPA fuel economy. Report an error

NHTSA recorded 7 consumer complaints for the 2020 Hyundai Nexo. The part named most often is fuel system, with 5 complaints (71% of the total), followed by engine (2) and transmission and drivetrain (2). 1 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 7,438 miles. NHTSA lists 4 recall campaigns and 35 technical service bulletins for this model year. Fuel system complaints overlap with 2 recall campaigns covering the fuel cell and 1 technical service bulletin filed under the same part. Engine complaints overlap with 1 technical service bulletin filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Fuel system: “I received a safety recall on this car via mail. I brought it to the dealership service center in van nuys, ca, to which they said no recall currently exists on this car. A month later, I’m now experiencing a sensor of the fuel cell system failure. In addition, the CarPlay function on my car has not been working for 2 years and both Tustin and van nuys Hyundai dealership fail to fix it”

NHTSA complaint #11476967, filed 2022-08

Engine: “Hyundai sells Nexo Hydrogen Fuel Cell vehicles with known Fuel Cell stack issues, leading to severe safety issues from sudden power loss when driving, especially when overtaking and driving on highways and/or uphill. The power loss issue was diagnosed to originate from a fuel-cell stack failure, one of the Nexo’s main power-train components. This is a known power-train issue to Hyundai, debated online since 2021 by consumers experiencing the same power loss, across various Hyundai web-logs. …”

NHTSA complaint #11681115, filed 2025-08

Transmission and drivetrain: “PLEASE SEE ATTACH FOR DETAILS 1. Component or System Involved The Fuel Cell System and Accelerator Pedal Control System are suspected to have malfunctioned. The issue is characterized by the vehicle's failure to respond to input from the accelerator pedal, particularly at speeds between 45-65 mph, which may be linked to increased power demand from the fuel cell system. The system is available for inspection upon request, as the issue is ongoing. 2. Safety Risks The malfunction poses a serious safety risk to the driver, passengers, and other road users. …”

NHTSA complaint #11629708, filed 2024-12

Electrical system: “The contact owns a 2020 Hyundai Nexo. The contact stated while driving at various speeds going uphill, the vehicle would lose power and lose speed. The vehicle was taken to a local dealer where it was diagnosed with needing the fuel cells replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and offered to buy back the vehicle. The failure mileage was 7,438.”

NHTSA complaint #11452561, filed 2022-02, 7,438 miles

Mileage when problems were reported

100% of the 1 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 7,438 and 7,438 miles.

100%0–100%10–250%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (1 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 7,438 miles.

Complaints by year filed

Fewer than 15 complaints, too few for a reliable trend.

20212022320242025
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Fuel economy and running cost

EPA ratings for each 2020 Hyundai Nexo version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
Nexo FWDfuel cellsingle-speed595457—
Nexo Blue FWDfuel cellsingle-speed655861—

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2020 Hyundai Nexo → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 35 on record; the latest 10 are shown.

See all 35 bulletins →

Other model years of the Hyundai Nexo

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20236—1—61—Too new
20215—2—61—Not enough data
202077,4384—61—Not enough data

All Hyundai Nexo model years

Frequently asked questions

How many NHTSA complaints does the 2020 Hyundai Nexo have?

NHTSA recorded 7 consumer complaints for the 2020 Hyundai Nexo as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2020 Hyundai Nexo is reported most often?

Fuel system is named most often, in 5 complaints (71% of the total), followed by engine with 2.

Has the 2020 Hyundai Nexo been recalled?

NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2020 Hyundai Nexo get?

The EPA rates the 2020 Hyundai Nexo (Nexo Blue, fuel cell) at 61 mpg combined, 65 city and 58 highway. Other engine and drive versions are rated differently.

At what mileage are problems with the 2020 Hyundai Nexo reported?

Among the 1 complaints that include a mileage, the median is 7,438 miles and the middle half falls between 7,438 and 7,438 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.