2021 Hyundai Santa FE Back-over prevention (rear camera) Problems
- Complaints
- 8about this part
- Share
- 5%of 168 total for the year
- Median mileage
- 30,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the back-over prevention of the 2021 Hyundai Santa FE, 5% of the 168 complaints for this model year. Where a mileage was given, the median is 30,500 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My rear back up camera intermitting stops working. I can shift into reverse sometimes and the camera does not come on at all, other times the screen blinks and other times the screen has green lines and glitchy lines. The camera will also come on while I'm DRIVING forward”
NHTSA complaint #11756508, filed 2026-08“When i select (R) reverse my camera does not come on. It started as just a flashing screen, but does not come on. It has come on momentarily while I am (D)driving. it has flashed a green screen before.”
NHTSA complaint #11751769, filed 2026-07“I am writing to formally express my deep concern and dissatisfaction with the ongoing quality and safety issues I have experienced with my 2021 Hyundai Santa Fe, which I purchased new in March 2021. Despite regular maintenance and careful ownership, this vehicle has presented a persistent pattern of failure—most notably involving the electrical systems, onboard cameras, and overall build quality. Specifically, the following issues have occurred: •The rear backup camera has intermittently failed for an extended period, frequently displaying a black screen or static lines, rendering it unusable. …”
NHTSA complaint #11663198, filed 2025-05“The contact owns a 2021 Hyundai Santa Fe. The contact stated that while in reverse(R), the rear-view camera displayed a distorted pixelated image on the screen. The dealer and the manufacturer were notified of the failure and stated that there were no recalls associated with the VIN. Upon investigation, the contact discovered NHTSA Campaign Number: 24V879000 (Back Over Prevention); however, the VIN was not included in the recall. The failure mileage was approximately 40,000.”
NHTSA complaint #11773705, filed 2026-10, 40,000 miles“The contact owns a 2021 Hyundai Santa Fe. The contact stated that while the back-up camera was activated, the screen display turned to a green color and no image was visible, creating a visibility hazard for the driver. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 21,000.”
NHTSA complaint #11484223, filed 2022-09, 21,000 milesRelated recalls
- 24V879000Nov 21, 2024Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due…Covers: Hyundai Santa FE 2021–2022, Elantra 2021–2022, Elantra Hybrid 2021–2022 +3 more
Related service bulletins
- 11038722Oct 15, 2026Some Hyundai vehicles may be equipped with a parking distance warning (PDW) sensor(s) that may trigger various DTCs and display warning messages on the instrument cluster…
- 10182305Oct 12, 2020Some 2020-2021 Santa Fe (TMa) and Palisade (LX2) may intermittently experience abnormal camera image display conditions on the instrument cluster when the turn signal is turned…
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 3% |
| 2025 | 2 | 1% |
| 2024 | 6 | 4% |
| 2023 | 3 | 1% |
| 2022 | 7 | 3% |
| 2021 | 8 | 5% |
| 2020 | 2 | 1% |
| 2018 | 1 | 1% |
| 2017 | 1 | 0% |
| 2016 | 3 | 1% |
| 2015 | 1 | 0% |
| 2014 | 2 | 0% |
| 2013 | 2 | 0% |
Other parts of the 2021 Hyundai Santa FE
51 complaintsOther or unknown
42 complaintsEngine
37 complaintsElectrical system
29 complaintsForward collision avoidance
18 complaintsVisibility (wipers, defrost, mirrors)
14 complaintsFuel system
10 complaintsVehicle speed control
7 complaintsBrakes
6 complaintsSeat belts
3 complaintsBody and structure
3 complaintsAir bags
2 complaints
← All problems reported for the 2021 Hyundai Santa FE
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology