2020 Hyundai Sonata Back-over prevention (rear camera) Problems
- Complaints
- 6about this part
- Share
- 3%of 182 total for the year
- Median mileage
- 64,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the back-over prevention of the 2020 Hyundai Sonata, 3% of the 182 complaints for this model year. Where a mileage was given, the median is 64,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Whenever I am close to a Tesla in traffic or at a stoplight, my parking sensors go off. I believe that the frequency of my Sonata parking sensors is being interfered with by Tesla sensors. This could lead to unexpected braking in traffic. This problem has not been reproduced by a dealer or independent service center. It has not been inspected by the manufacturer, police, or insurance representatives. Warning sensors go off.”
NHTSA complaint #11465262, filed 2022-05“The contact owns a 2020 Hyundai Sonata. While the contact's wife was reversing, the back over prevention camera system displayed a black screen. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 46,000.”
NHTSA complaint #11686955, filed 2025-09, 46,000 miles“The contact owns a 2020 Hyundai Sonata. The contact stated that after shifting into reverse(R), the back over prevention camera screen temporarily displayed an image before the screen went black. The contact stated that the failure had become a recurring failure, but recently became a constant failure. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 64,000.”
NHTSA complaint #11664535, filed 2025-06, 64,000 miles“The contact owns a 2020 Hyundai Sonata. The contact stated that while reversing, the back-over prevention camera malfunctioned, and there was no image of the rear of the vehicle displayed. The contact stated that the display screen only displayed lines. The contact stated that the failure caused a visibility hazard for the driver. The vehicle was examined by an independent mechanic who determined that the camera was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 130,000.”
NHTSA complaint #11696513, filed 2025-10, 130,000 miles“The reverse camera only shows a black screen and will put drivers in danger while not being able to see behind them while reversing. This needs to be recalled and repaired. Especially in situations where a person is reversing out of a driveway onto a major/busy road. Sometimes it works, but a lot of the time it is just a black screen with the green, yellow, and red lines to indicate how far your wheel is turned. But it doesn’t allow you to actually SEE where you’re backing up into or the cars coming from either side of you while trying to back out. …”
NHTSA complaint #11758919, filed 2026-08Related service bulletins
- 11038722Oct 15, 2026Some Hyundai vehicles may be equipped with a parking distance warning (PDW) sensor(s) that may trigger various DTCs and display warning messages on the instrument cluster…
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 4% |
| 2023 | 3 | 3% |
| 2022 | 2 | 2% |
| 2020 | 6 | 3% |
| 2019 | 1 | 1% |
| 2018 | 1 | 0% |
| 2016 | 1 | 0% |
| 2014 | 1 | 0% |
| 2013 | 2 | 0% |
| 2012 | 1 | 0% |
| 2008 | 1 | 0% |
| 2002 | 1 | 0% |
Other parts of the 2020 Hyundai Sonata
59 complaintsElectrical system
40 complaintsEngine
32 complaintsOther or unknown
30 complaintsTransmission and drivetrain
24 complaintsBody and structure
17 complaintsSeats
16 complaintsForward collision avoidance
12 complaintsAir bags
7 complaintsSteering
7 complaintsVehicle speed control
7 complaintsVisibility (wipers, defrost, mirrors)
7 complaints
← All problems reported for the 2020 Hyundai Sonata
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology