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Air bagsPart report

2020 Hyundai Sonata Air bags Problems

Complaints
7about this part
Share
4%of 182 total for the year
Median mileage
1,768miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 7 complaints about the air bags of the 2020 Hyundai Sonata, 4% of the 182 complaints for this model year. Where a mileage was given, the median is 1,768 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My passenger air bag will not work with a cushion.. I tried it with no cushion but with a long winter coat and the is no air bag. Hyundai sent be back to the dealer who was not. Able to solve problem.. I will file another one if the safety can not be resolvedif you are short no air bag if you need a cushion”

NHTSA complaint #11351683, filed 2020-08, 1,670 miles

“Passenger air bag does not work if passenger uses a cushon or a heavy coat. Dealer said they can not change this I was told to contack Hyundai. I did so no help yet. I beleave this a problem with madeal and it sister kia. A recall may be necessary to get this matter taken care of.”

NHTSA complaint #11351500, filed 2020-08, 1,200 miles

“I never got what I wanted from Hyundai. I was told that you cannot use a cushion and have a passenger airbag.. I went up to ceo, still same answer. I tried.”

NHTSA complaint #11353115, filed 2020-09, 1,768 miles

“The Hyundai corporate office sent be back to he dealer. As before, if the passenger use a cushion, you lose the airbag. I was told that you will still have seat belt protection. This make on sense to if you are short you get short changed.”

NHTSA complaint #11351932, filed 2020-08, 1,780 miles

“This is still a problem which is unsolved. I was told to go to a body to raise the seat. The body shop refused saying it would shift responsibility to them instead of Hyundai.not having much luck as of yet.”

NHTSA complaint #11352696, filed 2020-09, 1,790 miles

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
202516%
202311%
202143%
202074%
201996%
201841%
2017223%
2016213%
2015252%
2014314%
20131045%
201217011%
201141912%
2010206%
2009307%
200813732%
200725737%
200643542%
20055533%
20044623%
20034322%
20025116%
20014723%
20004316%
19993125%
1998612%
1997816%
1996313%
19951523%
199113%

Other parts of the 2020 Hyundai Sonata

Fuel system
59 complaints
Electrical system
40 complaints
Engine
32 complaints
Other or unknown
30 complaints
Transmission and drivetrain
24 complaints
Body and structure
17 complaints
Seats
16 complaints
Forward collision avoidance
12 complaints
Steering
7 complaints
Vehicle speed control
7 complaints
Visibility (wipers, defrost, mirrors)
7 complaints
Back-over prevention (rear camera)
6 complaints

← All problems reported for the 2020 Hyundai Sonata

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology