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Back-over prevention (rear camera)Part report

2020 Hyundai Tucson Back-over prevention (rear camera) Problems

Complaints
7about this part
Share
4%of 179 total for the year
Median mileage
200miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 7 complaints about the back-over prevention of the 2020 Hyundai Tucson, 4% of the 179 complaints for this model year. Where a mileage was given, the median is 200 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The backup camera is blurry and fuzzy during the day and even worse at night. Almost useless at night time. The camera system is supposed to be a safety feature but it is not very good when you can't make out objects and there isn't a warning noise when you are about to back up into something. I have taken to service dept at dealership 3 times now and they have installed a new camera and it is still the same as the first one. I think Hyundai needs to get a much better quality camera system for the 2020 Hyundai Tucson ultimates. …”

NHTSA complaint #11315942, filed 2020-03, 350 miles

“The back up camera is fuzzy and blurry. It's hard to see through the camera to use it backing up in spot that I really need it. When it's dark its worse. The back up camera does not make the warning noise it should. I have came very close to hitting 2 parked cars and 1 person while backing up. I have made 2 payments on the Tucson. It's not even due for the first oil change. It has around 2,000 miles on it.”

NHTSA complaint #11390550, filed 2021-01

“I am complaining about my car's rearview camera, I can literally not see what's going on behind me in low light. The entire purpose of the camera is to promote safety so people can see what is behind them, this is not the case with my vehicle. I also have an option in the menu to have an audible warning when backing up, this is not working either. I have raised the issue with Hyundai and they just tell me that is how the car is designed and there is nothing they can do. How do you design a car to have a useless back up camera? …”

NHTSA complaint #11399007, filed 2021-03

“I am complaining about my car's rearview camera, I can literally not see what's going on behind me in low light. The entire purpose of the camera is to promote safety so people can see what is behind them, this is not the case with my vehicle. I also have an option in the menu to have an audible warning when backing up, this is not working either. I have raised the issue with Hyundai and they just tell me that is how the car is designed and there is nothing they can do. How do you design a car to have a useless back up camera? …”

NHTSA complaint #11399008, filed 2021-03

“I submitted a safety issue with my car's front and rearview camera. In low light, it is impossible to see what is behind me or how far I am from the object behind me. The federal government mandates backup cameras but does that mean a manufacturer can just put any camera on car without it working properly? It is not only a problem on my car, I have looked at other 2020 Hyundai Tucson ultimate trim levels, and it has the same problem. We can not wait until we run over someone before someone steps in. Please review and take my complaint seriously.”

NHTSA complaint #11407879, filed 2021-04

Related service bulletins

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
202623%
202552%
202411%
202321%
202292%
202074%

Other parts of the 2020 Hyundai Tucson

Engine
73 complaints
Brakes
44 complaints
Other or unknown
28 complaints
Electrical system
19 complaints
Forward collision avoidance
13 complaints
Transmission and drivetrain
9 complaints
Air bags
7 complaints
Fuel system
6 complaints
Lane departure
6 complaints
Exterior lighting
4 complaints
Steering
4 complaints
Seats
3 complaints

← All problems reported for the 2020 Hyundai Tucson

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology