2010 Infiniti G37 Technical Service Bulletins

131 technical service bulletins (TSBs) are on record for the 2010 Infiniti G37. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10117392Aug 21, 2017Engine cooling. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10119210Jul 7, 2017Electrical system. 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
• 10109237Apr 27, 2017Visibility (wipers, defrost, mirrors). 2009-2015 G37/Q60 CONVERTIBLE; CENTER ROOF WEATHER STRIP REPAIR IF YOU CONFIRM - The convertible top center roof weather-strip self-adhesive has detached from the center roof panel. ACTION - Reattach the affected seal with the Service Procedure starting on the page 3.
• 10109233Apr 10, 2017Electrical system, Equipment. NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the vehicle is in the state of Oregon. ACTION Update the Navigation system software using the DVD shown on page 2.
• 10109195Mar 20, 2017Fuel system. INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
• 10109193Mar 7, 2017Suspension. BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin is a correction and a supplement to the ESM.
• 10091569Sep 28, 2016Equipment. This bulletin has been amended. The title and if you confirm section have been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10192842Jun 9, 2016Tires, Equipment. SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° (see Figure 1). Moving…
• 10192819May 5, 2016Body and structure. IF YOU CONFIRM: There is a squeak, rattle, buzz, or rubbing type noise coming from the retractable hard top and/or trunk area while driving. - See page 2 and 3 for specific locations and types of noises. ACTION: Refer to the Repair Overview on page 2 and 3. See this bulletin for further detail.
• 10192806Apr 18, 2016Equipment. IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further…
• 10192802Apr 13, 2016Equipment, Forward collision avoidance. SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlists the criteria and provides an application form for such replacements. See this bulletin for further detail.
• 10192788Mar 29, 2016Equipment, Fuel system. SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
• 10192775Mar 15, 2016Brakes. IF YOU CONFIRM: An APPLIED VEHICLE has the MIL ON with DTC P0106 (Manifold Absolute Pressure [MAP] circuit range/performance) stored in the ECM. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM with CONSULT-III plus ONLY. See this bulletin for further detail.
• 10075616Mar 15, 2016Equipment. Summary to be provided on a future date.
• 10192728Jan 28, 2016Visibility (wipers, defrost, mirrors). SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are…
• 10192718Jan 5, 2016Electrical system. SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail.
• 10192693Dec 1, 2015Visibility (wipers, defrost, mirrors). SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulleitn for further details.
• 10192639Sep 15, 2015Back-over prevention (rear camera), Wheels, Brakes, Lane departure. SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with…
• 10192616Aug 6, 2015Transmission and drivetrain. SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair.
• 10192613Aug 6, 2015Equipment. SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE - The original AV Control Unit must be installed in the vehicle while performing part of this procedure. DO NOT remove the original AV Control Unit until instructed. See this bulletin for further detail.
• 10192598Jul 6, 2015Equipment, Steering, Brakes, Back-over prevention (rear camera), Wheels. SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty.
• 10192589Jun 24, 2015Engine cooling. SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for…
• 10192578Jun 4, 2015Equipment. SERVICE INFORMATION All parts listed in this bulletin's table are currently on parts restriction. If any of these parts are needed for any reason, order the part(s) using the order form in this bulletin. See this bulletin for further detail.
• 10192569Apr 30, 2015Body and structure, Electrical system. SERVICE INFORMATION The Body Control Module (BCM) for the Applied Vehicles in this bulletin is now shipped as a blank unit. As with previous BCM replacements, when a blank unit is installed, the configuration process must be performed. See this bulletin for further detail.
• 10192533Mar 11, 2015Equipment. SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle.
• 10192531Feb 26, 2015Transmission and drivetrain, Brakes. IF YOU CONFIRM: The clutch pedal on an applied vehicle does not return to its normal (rested) position after being depressed to the floor OR the customer states the clutch pedal on an applied vehicle does not return to its normal (rested) position after being depressed to the floor AND there are no leaks in the clutch hydraulic system. ACTION: Flush (remove) ALL existing clutch hydraulic system fluid, and refill…
• 10192514Jan 16, 2015Equipment, Air bags, Back-over prevention (rear camera). SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition.
• 10192511Jan 15, 2015Equipment. SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the…
• 10192505Jan 5, 2015Equipment. SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin…
• 10192479Nov 25, 2014Engine, Electrical system. SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM).
• 10192475Nov 20, 2014Transmission and drivetrain, Electrical system. SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit…
• 10192401Jul 7, 2014Body and structure, Electrical system. SERVICE INFORMATION If the battery becomes disconnected or discharged while the retractable hard top is in any position other than fully closed or fully retracted, the retractable hard top control may stop operating and the following DTCs will be stored: B1707 and B1708. Other retractable hard top related DTCs may also be found stored. To restore operation: (1) close the roof fully manually; (2) erase the DTC(s)…
• 10192396Jun 24, 2014Equipment, Electrical system. SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this…
• 10192357Apr 30, 2014Equipment, Body and structure. SERVICE INFORMATION If the hydraulic unit assembly (pump assembly) needs to be tested for any reason, the convertible top should not sink or drop further than 250 mm (9.84 inches) within one (1) minute or less when opened as shown in Figure 1. - If the convertible top sinks further than 250 mm (9.84 inches) within one (1) minute or less - the pump assembly needs to be replaced.
• 10192355Apr 29, 2014Electrical system, Equipment. SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.
• 10192345Apr 7, 2014Transmission and drivetrain, Steering. SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use this service bulletin to help make a more accurate diagnosis of the steering rack. - Go to Power Steering Gear Inspection starting on page 2. See this bulletin for further detail.
• 10192314Jan 27, 2014Electrical system, Air bags. SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
• 10032305Jan 27, 2014Air bags. Infiniti: srs precautions during service. Included in the restraints section of the electronic service manual (esm) for each vehicle is information necessary to service the supplemental restraint system (srs) safely. Improper maintenance, including incorrect removal and installation of the srs, can lead to a serious injury or death caused by unintentional activation of the srs. No model or model years listed. *pe…
• 10192294Jan 13, 2014Engine cooling, Engine. SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.
• 10032304Nov 27, 2013Exterior lighting. Infiniti: exterior lamp fogging. Water in the exterior lamps. This is generally not due to a defect. All current exterior lamp assemblies are vented to the atmosphere (not sealed). Moisture in the air sometimes travels into and out of the lamp assembly through these vents. Necessary to allow for expansion and contraction of air from temperature variations (warmer or colder) without damage to the lamp. Certain…
• 10192265Nov 15, 2013Equipment, Fuel system. SERVICE INFORMATION If one or more of these EVAP leak DTCs are stored (P0442, P0455, P0456) on a 2007 through 2011 Infiniti vehicle, a loose fuel fill cap may be the cause. Use the following resources to perform diagnostics and confirm the cause of stored DTCs. ASIST: - Appropriate Service Manual diagnostic procedures - Applicable Technical Service Bulletins (TSB). Leak Test: - With CONSULT-III plus - WORK SUPPORT…
• 10053950Nov 15, 2013Fuel system. Infiniti: due to a loose fuel fill cap, the evap leak dtcs (p0442, p0455, p0456) are stored and may be the cause. Model years 2007-2011. No models listed.
• 10192263Nov 12, 2013Equipment. IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice sounds like it's under water. ACTION 1. Reprogram (reconfigure) the Multi AV. 2. Replace the microphone and the map lamp finisher. See this bulletin for further detail.
• 10192262Nov 12, 2013Equipment. IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice sounds like it's under water. ACTION 1. Replace the TEL Adaptor Unit. 2. Replace the microphone and the map lamp finisher. See this bulletin for further detail.
• 10054302Sep 26, 2013Tires. Infiniti: service bulletin concerning low tire pressure warning system information.
• 10192235Aug 27, 2013Equipment, Wheels. Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards.
• 10054528Aug 27, 2013Wheels. Infiniti: due to use of aftermarket chroming of alloy wheels, for some vehicles, the standards are no longer are met and are seriously damaged and not guarantee or warranty the modified wheels or performance. Models all. No years listed.
• 10192232Aug 26, 2013Electrical system. SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units. Please see this bulletin for further details.
• 10192221Jul 25, 2013Fuel system. SERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V) Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagnosis and the proper repair prior to ordering an A/V control unit. This process has been suspended.
• 10192220Jul 25, 2013Equipment, Air bags, Vehicle speed control. SERVICE INFORMATION: If the BCM in an Applied Vehicle is replaced for any reason and not configured correctly, the following issue may occur - When the driver door is opened, the convertible top opens.

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