2013 Infiniti JX Problems
- Complaints
- 16filed with NHTSA
- Median mileage
- 53,500miles, 12 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- 4 / 5stars overall, 2 rated versions
- EPA fuel economy
- —not in EPA data
Sources: NHTSA records for the 2013 Infiniti JX (complaints, recalls, investigations), NHTSA crash tests. Report an error
NHTSA recorded 16 consumer complaints for the 2013 Infiniti JX. The part named most often is air bags, with 6 complaints (38% of the total), followed by transmission and drivetrain (4) and brakes (1). 12 of the complaints include a mileage, and 42% of those were filed for vehicles with under 50,000 miles; the median is 53,500 miles. Of all complaints, 1 involved a crash, 1 a fire, 1 an injury, according to the filers. NHTSA lists 1 recall campaign and 138 technical service bulletins for this model year. Air bags complaints overlap with 5 technical service bulletins filed under the same part. Transmission and drivetrain complaints overlap with 1 NHTSA investigation and 16 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags6 38%
- Brakes1 6.3%
- Electrical system1 6.3%
- Engine1 6.3%
- Engine cooling1 6.3%
- Exterior lighting1 6.3%
- Other or unknown1 6.3%
- Steering1 6.3%
- Vehicle speed control1 6.3%
Example complaints
Air bags: “With wife sitting correctly in front passenger seat passenger airbag off sensor lights up. Have taken it in numerous times and told they cannot find incident in logs. Finally Infiniti sent an engineer down to look into issue. Was issued a loaner jx35 and had no issues. Seeing that there were no issues in loaner jx35 seat they removed the rails and sensors from the loaner jx35 and installed them into the seat of my jx35. …”
NHTSA complaint #10521939, filed 2013-06, 600 milesTransmission and drivetrain: “The contact owns a 2013 Infiniti JX. While driving 65 MPH, there was an increase in the engine rpms and the vehicle hesitated to accelerate without warning. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 52,000.”
NHTSA complaint #10971139, filed 2017-04, 52,000 milesBrakes: “I was involved in accident on january 1, 2014 at approximately 12:00 p.m. While proceeding on vine street near its intersection with essex street in saugus, ma. The weather conditions were clear and dry as I approached the stop sign for me on vine street. In the rear seat of the vehicle were my daughter and her two friends. I was driving and no one was seated in the passenger seat. When I applied my brakes as I approached the stop sign, I did not feel any stopping power. …”
NHTSA complaint #10566953, filed 2014-03, 7,174 milesMileage when problems were reported
42% of the 12 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 15,000 and 65,547 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2013 Infiniti JX. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| JX · SUV AWD | ★★★★☆ | 5 / 3 | 5 | 5 | 4 · 16.9% risk |
| JX · SUV FWD | ★★★★☆ | 5 / 3 | 5 | 5 | 4 · 19.1% risk |
Driver aids listed by NHTSA for the 2013 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Recalls and investigations
- 13V139000Apr 12, 2013Service brakesCovers: Infiniti JX 2013, Nissan Pathfinder 2013
Nissan is recalling certain model year 2013 Pathfinder and Infiniti JX vehicles manufactured December 3, 2012, through January 29, 2013. The front brake torque member was improperly cast resulting in structural weakness. This can lead to premature failure…
Recall details for the 2013 Infiniti JX → · Check a VIN at nhtsa.gov/recalls
NHTSA investigations
- PE13029Transmission cooler hose separationClosed · Aug 29, 2013
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 138 on record; the latest 10 are shown.
- 11031720Apr 13, 2026Body and structure. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT…
- 11002539May 20, 2024Electrical system. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11002537May 20, 2024Electrical system. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001653May 20, 2024Electrical system. CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001182Apr 30, 2024Visibility (wipers, defrost, mirrors). WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001179Apr 30, 2024Visibility (wipers, defrost, mirrors). REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001177Apr 29, 2024Visibility (wipers, defrost, mirrors). WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235451Apr 5, 2023Exterior lighting. HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233611Mar 8, 2023Brakes. ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232646Feb 27, 2023Visibility (wipers, defrost, mirrors), Body and structure. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Other model years of the Infiniti JX
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2013 | 16 | 53,500 | 1 | 4 | — | — | Falling |
Frequently asked questions
How many NHTSA complaints does the 2013 Infiniti JX have?
NHTSA recorded 16 consumer complaints for the 2013 Infiniti JX as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2013 Infiniti JX is reported most often?
Air bags is named most often, in 6 complaints (38% of the total), followed by transmission and drivetrain with 4.
Has the 2013 Infiniti JX been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2013 Infiniti JX do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2013 Infiniti JX 4 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
At what mileage are problems with the 2013 Infiniti JX reported?
Among the 12 complaints that include a mileage, the median is 53,500 miles and the middle half falls between 15,000 and 65,547 miles; 42% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.