2013 Infiniti JX Air bags Problems
- Complaints
- 6about this part
- Share
- 38%of 16 total for the year
- Median mileage
- 15,300miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the air bags of the 2013 Infiniti JX, 38% of the 16 complaints for this model year. Where a mileage was given, the median is 15,300 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“With wife sitting correctly in front passenger seat passenger airbag off sensor lights up. Have taken it in numerous times and told they cannot find incident in logs. Finally Infiniti sent an engineer down to look into issue. Was issued a loaner jx35 and had no issues. Seeing that there were no issues in loaner jx35 seat they removed the rails and sensors from the loaner jx35 and installed them into the seat of my jx35. …”
NHTSA complaint #10521939, filed 2013-06, 600 miles“The airbag lights are showing that they are not functioning when there is an adult in the passenger seat. We have a video of me (an adult) sitting in the car with the airbag lights showing they are off. There is an open recall for a similar issue with the same make, model and year of my car. I have taken the car in to Infiniti (mission viejo, ca) multiple times and they say their diagnostics show it is not a problem. A video of me in the seat with the airbags lights showing they are disengaged says otherwise. Infiniti is refusing to do the repair - the car is not even one year old!”
NHTSA complaint #10515754, filed 2013-06“Takata recall. The contact owns a 2013 Infiniti JX. The contact received notification of NHTSA campaign number: 16v244000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.”
NHTSA complaint #10957759, filed 2017-03“Takata recall. The contact owns a 2013 Infiniti JX. The contact received notification of NHTSA campaign number: 16v244000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.”
NHTSA complaint #10895890, filed 2016-08“The contact owns a 2013 Infiniti JX. The contact received notification of NHTSA campaign number: 16v244000 (air bags); however, the part to do the repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”
NHTSA complaint #10926497, filed 2016-11Related service bulletins
- 10149803Oct 2, 2018Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer…
- 10192601Jul 7, 2015SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of…
- 10192514Jan 16, 2015SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags…
- 10192314Jan 27, 2014SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM)…
- 10192049Oct 3, 2012IF YOU CONFIRM: The dome lights illuminate steadily and/or flicker intermittently on a vehicle that has Illuminated Kick Plates any time after all doors have been closed and…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2013 | 6 | 38% |
Other parts of the 2013 Infiniti JX
4 complaintsBrakes
1 complaintsElectrical system
1 complaintsEngine
1 complaintsEngine cooling
1 complaintsExterior lighting
1 complaintsOther or unknown
1 complaintsSteering
1 complaintsVehicle speed control
1 complaints
← All problems reported for the 2013 Infiniti JX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology