2013 Infiniti JX Technical Service Bulletins

138 technical service bulletins (TSBs) are on record for the 2013 Infiniti JX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10192294Jan 13, 2014Engine cooling, Engine. SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.
• 10192283Dec 11, 2013Engine cooling, Electrical system. SERVICE INFORMATION Intelligent Key (I-Key) systems on the Applied Vehicles use two (2) different Radio Frequencies (RF) that are similar to other wireless devices; 315 MHz and 433 MHz. In the event another wireless device (e.g. aftermarket alarm system) is transmitting at the same time as an I-Key, it can interfere with the I-Key signals being received by the BCM.
• 10192276Dec 5, 2013Electrical system. IF YOU CONFIRM: All functions of an Applied Vehicle's remotes will not work after the doors have been locked and the BCM goes into "sleep mode" (about 15-20 minutes). ALL of the following MUST be verified in the given order: 1. All remote functions do not work after the BCM goes into "sleep mode". 2. All remote functions will work again after pressing one of the request switches on the vehicle. 3.
• 10053951Nov 15, 2013Fuel system. Infiniti: the instrument cluster has a warning indicator, that illuminates, of a loose fuel fill cap. Model years 2012 and up. No models listed.
• 10192263Nov 12, 2013Equipment. IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice sounds like it's under water. ACTION 1. Reprogram (reconfigure) the Multi AV. 2. Replace the microphone and the map lamp finisher. See this bulletin for further detail.
• 10192262Nov 12, 2013Equipment. IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice sounds like it's under water. ACTION 1. Replace the TEL Adaptor Unit. 2. Replace the microphone and the map lamp finisher. See this bulletin for further detail.
• 10192261Nov 8, 2013Tires. SERVICE INFORMATION The 2013 JX has a new style Tire Pressure Monitoring System (TPMS). TPMS ID registration can be performed using one of the following procedures: - Transmitter Activation tool (J-45295-A) with CONSULT-III plus (preferred method) - Signal Tech II tool (J-50190) with CONSULT-III plus (preferred method) - Signal Tech II tool (J-50190) without CONSULT -III plus - CONSULT-III plus only Use the TPMS ID…
• 10054302Sep 26, 2013Tires. Infiniti: service bulletin concerning low tire pressure warning system information.
• 10053323Sep 10, 2013Transmission and drivetrain. Infiniti: some vehicles, during light acceleration, may experience a judder. No stored dtcs.
• 10192235Aug 27, 2013Equipment, Wheels. Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards.
• 10054528Aug 27, 2013Wheels. Infiniti: due to use of aftermarket chroming of alloy wheels, for some vehicles, the standards are no longer are met and are seriously damaged and not guarantee or warranty the modified wheels or performance. Models all. No years listed.
• 10192232Aug 26, 2013Electrical system. SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units. Please see this bulletin for further details.
• 10192221Jul 25, 2013Fuel system. SERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V) Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagnosis and the proper repair prior to ordering an A/V control unit. This process has been suspended.
• 10192219Jul 23, 2013Steering, Brakes, Suspension. SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the…
• 10192218Jul 23, 2013Brakes, Steering, Wheels. If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical…
• 10192215Jul 19, 2013Equipment, Transmission and drivetrain, Fuel system. IF YOU CONFIRM: CVT fluid is leaking from the transmission to radiator cooler hose: - At the connection of the hose to line fitting on the radiator. - Or the hose has become detached while the vehicle was driving. NOTE: If CVT fluid is leaking from any other location, this bulletin does not apply. Refer to the Electronic Service Manual (ESM) for further Diagnosis. ACTION: If CVT fluid is leaking, please refer to…
• 10052943Jul 19, 2013Engine. Infiniti: cvt fluid may be leaking from the transmission to the radiator cooler hose. The may have become detached from the vehicle.
• 10052661Jul 19, 2013Transmission and drivetrain, Engine cooling. Infiniti: fluid leak in the cooler hose. Fluid is leaking from the transmission to the radiator.
• 10192214Jul 17, 2013Equipment, Body and structure. SERVICE INFORMATION While performing the Intelligent Key Registration procedure, additional steps may need to be performed if the following occurs: - the first registration attempt is unsuccessful, AND - during the next registration attempt, CONSULT-III plus becomes hung up / stuck (see Figure 1 in the bulletin) prior to the pre-PIN read step and will not allow you to proceed. Perform the additional steps…
• 10192191Jun 7, 2013Electrical system. As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer…
• 10192185May 23, 2013Fuel system, Steering, Transmission and drivetrain. SERVICE INFORMATION If the Power Steering Hose & Tube or the Power Steering Gear assemblies need to be replaced, please replace them with the service parts listed in the Parts Information in this bulletin. Please see this bulleitn for further details.
• 10052281May 23, 2013Steering. Infiniti: information regarding a service kit for the replacement of high pressure hose and the steering gear on certain vehicles. Model 2013 jx.
• 10192175May 13, 2013Electrical system. IF YOU CONFIRM: On an applied vehicle with a "CAN Gateway Module" that Multiple CAN system DTCs are present. * If the CAN Gateway Module is not configured properly, multiple CAN system DTCs can occur, as well as some components on the CAN circuit 2 and ITS-CAN may not function. ACTION: Use CONSULT-III plus (C-III plus) to manually over-write the data in the CAN Gateway Module. * DO NOT perform a "Read…
• 10192161Apr 4, 2013Electrical system. SERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control Device (ASCD) to "not set" and/or DTC P0605 (ECM) to store. See this bulletin for further detail.
• 10192157Apr 3, 2013Seat belts, Vehicle speed control. SERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled…
• 10192149Mar 22, 2013Wheels, Back-over prevention (rear camera), Transmission and drivetrain…. IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. >Please see Service procedure for…
• 10192146Mar 19, 2013Suspension. SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod…
• 10192141Mar 13, 2013Electrical system, Body and structure. IF YOUR CONFIRM: During or after a "Remote Engine Start" (RES) operation: * The ignition switch will not respond to any input. And * ELEC IGN relay and IPDM IGN relay may turn ON and OFF continuously, while ACC remains OFF. * Brake and charge lamps may blink continuously. * DTCs P2103 and U1000 may be present. ACTION: * Replace Body Control Module (BCM) with Part listed below in PARTS INFORMATION. Please see this…
• 10192126Feb 15, 2013Body and structure. SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident…
• 10192113Jan 22, 2013Exterior lighting. Infiniti is conducting a Voluntary Service Campaign to reprogram Distance-To-Empty (DTE) display and the combination meter illumination function. On the affected vehicles, the DTE, which is supplemental to the fuel gauge, may not be accurate. Also, portions of the combination meter may not illuminate as designed. This service will be performed at no charge for parts or labor. See this bulletin for further detail…
• 10192109Jan 16, 2013Equipment. IF YOU CONFIRM A squeak or rattle in one or more of the following areas: * Center Speaker * Center Vent area * Center Air Vent Lid * Meter area * Defrost (mounting) Nozzle * HVAC control panel ACTION Use the Squeak and Rattle Kit and Refer to appropriately titled section under SERVICE PROCEDURE. Please see this bulletin for further details.
• 10192104Jan 7, 2013Back-over prevention (rear camera), Electronic stability control, Transmission…. IF YOU CONFIRM A clunking/creaking/knocking noise coming from the front suspension coil spring and strut upper bearing area when driving over bumps at a low speed (5-15 mph). ACTION Refer to the Diagnostic Flow Chart on page 2 to determine if this bulletin applies. See this bulletin for further detail.
• 10192101Dec 21, 2012Wheels. SERVICE INFORMATION To increase tire/wheel assembly balancing accuracy, proper steps should be followed: - Make sure to use the correct size wheel centering collet (do not use a cone). - Make sure to use a flange plate and stud set to secure the tire/wheel assembly on the balancer (do not use a cup). - Perform proper wheel mounting and centering checks. See this bulletin for further detail.
• 10192091Dec 14, 2012Back-over prevention (rear camera), Suspension. SERVICE INFORMATION The 2013 JX35 is equipped with a new type Intelligent Cruise Control (ICC) system. This new system uses a Millimeter Wave Sensor which requires essential tool 1-20-2721-1-IF (ICC Alignment Kit) to perform its alignment. The millimeter wave sensor alignment procedure is found in the Cruise Control System (CCS) section of the Service Manual. See this bulletin for further detail.
• 10192074Nov 19, 2012Electrical system. SERVICE INFORMATION After any diagnostic or reprogramming activity using the CONSULT-III plus (C-III plus) Vehicle Interface (VI), the vehicle ignition must be cycled OFF > ON 5 seconds > OFF. See this bulletin for further detail.
• 10192057Oct 25, 2012Electrical system. On certain 2013 JX35 vehicles, an Engine Control Module (ECM) improper calibration may cause damage to the Air Fuel (A/F) sensors. To remedy this potential condition, Infiniti is conducting this Voluntary Service Campaign to reprogram the ECM and, if needed, replace the A/F sensors. This service will be performed at no charge for parts or labor. See this bulletin for further detail. Campaign ID# PC185
• 10192050Oct 5, 2012Vehicle speed control, Body and structure. IF YOU CONFIRM The back door (hatch) or rear spoiler rubs on the roof (driver side or center) when the hatch is opened. ACTION Adjust the rear hatch as shown in the Service Procedure of this bulletin. NOTE - Do Not loosen any of the rear hatch hinge bolts. Adjustments in this bulletin should be performed by a body repair technician that is experienced in the "fine adjustment" of body doors and panels. See this…
• 10192049Oct 3, 2012Electrical system, Air bags, Equipment. IF YOU CONFIRM: The dome lights illuminate steadily and/or flicker intermittently on a vehicle that has Illuminated Kick Plates any time after all doors have been closed and continue to operate after the Room Lamp Timer has timed out. * Can occur while moving or stationary. * See the Electronic Service Manual (ESM) and verify the correct operation of all Dome Light features. * Confirm that Welcome Lighting features…

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