2016 Infiniti Q50 Technical Service Bulletins

209 technical service bulletins (TSBs) are on record for the 2016 Infiniti Q50. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10129108Jan 4, 2018Equipment, Electrical system. TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
• 10127443Dec 8, 2017Seats. 2015 ? 2016 Q50 AND Q50 HYBRID; FRONT SEAT VIBRATION IF YOU CONFIRM There is a rattle or vibration in the front driver or passenger seat when driving. ACTION Replace the front seat rail nuts with the new ones listed in the PARTS INFORMATION section of this bulletin.
• 10127460Dec 5, 2017Electrical system. INTRODUCTION Infiniti is conducting this voluntary emission recall campaign on certain specific model year 2016-2018 Q50 and 2017 Q60 vehicles. The Engine Control Module (ECM) will be reprogrammed so that in the event of an automatic transmission diagnostic issue, the diagnosis signals will be communicated properly and a Malfunction Indicator Light (MIL) will be properly illuminated to notify the driver. This…
• 10127441Dec 5, 2017Electrical system, Equipment. DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10127465Nov 29, 2017Visibility (wipers, defrost, mirrors). WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
• 10127462Nov 29, 2017Visibility (wipers, defrost, mirrors). WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
• 10127461Nov 28, 2017Brakes. BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Worksheet was added on page 10. Please discard previous versions of this bulletin.
• 10127463Nov 14, 2017Equipment. TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all the changed information. Please discard all previous versions of this bulletin.
• 10127468Nov 6, 2017Engine cooling. 2016-2018 Q50 AND 2017-2018 Q60; CHARGE AIR COOLER COOLING SYSTEM SERVICE INFORMATION This bulletin applies to vehicles equipped with VR30DDTT V6 engine. SERVICE INFORMATION Whenever either or both charge air coolers (intercooler) on an applied vehicle?s VR30DDTT V6 engine is removed and reinstalled/replaced for any reason, make sure to properly bleed the charge air cooler (intercooler) cooling system. Use the…
• 10118683Sep 28, 2017Equipment. TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please discard all previous versions of this bulletin.
• 10118687Sep 27, 2017Engine cooling. 2016-2017 Q50 AND 2017 Q60; MIL IS ON WITH DTC STORED IF YOU CONFIRM The MIL is ON with one or more of the following DTCs stored: P0544 - (EXHAUST GAS TEMP SENSOR 1 B1) P0545 - (EXHAUST GAS TEMP SENSOR 1 B1) P0546 - (EXHAUST GAS TEMP SENSOR 1 B1) P0547 - (EXHAUST GAS TEMP SENSOR 1 B2) P0548 - (EXHAUST GAS TEMP SENSOR 1 B2) P0549 - (EXHAUST GAS TEMP SENSOR 1 B2) P2080 - (EXHAUST GAS TEMP SENSOR 1 B1) P2081…
• 10118678Sep 25, 2017Equipment, Wheels. WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
• 10117391Aug 25, 2017Air bags. 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 20 and 22 have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
• 10117392Aug 21, 2017Engine cooling. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10117386Aug 16, 2017Engine. INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10117390Aug 10, 2017Air bags. 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10119214Jul 26, 2017Engine. 2016-2017 Q50 AND 2017 Q60; ENGINE STOPS RUNNING, MIL ON WITH DTC STORED This bulletin has been superseded by ITB17-044. VOLUNTARY SAFETY RECALL CAMPAIGN 2016-2017 Q50 AND 2017 Q60 WITH 2.0L TURBO ENGINE; FUEL PUMP CONTROL MODULE Please discard previous versions of this bulletin.
• 10119210Jul 7, 2017Electrical system. 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
• 10116291Jun 20, 2017Body and structure, Electrical system. INTERIOR LAMPS INOPERATIVE IF YOU CONFIRM The interior lamps are inoperative (including map lamps, 2nd row personal lamps, door panel step lamps, and trunk lamps). NOTE: If this issue should occur, the outside door handle lamps will also be inoperative. ACTION 1. Set the parking brake. 2. Pull out the extended storage switch/fuse to the ?inventory/storage? position. 3. Start the engine. 4. Confirm the interior…
• 10109231Apr 11, 2017Engine. INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. This bulletin has been amended. The Title has been changed. The PARTS INFORMATION and CLAIMS INFORMATION sections have been amended. Discard previous versions of this bulletin.
• 10109235Apr 4, 2017Equipment, Electrical system. 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their vehicle's Occupant Classification System (OCS) operation after all campaigns have been completed. Follow the steps in this bulletin to determine if this OCS retrofit procedure is applicable to the vehicle you are working on.
• 10109195Mar 20, 2017Fuel system. INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
• 10109193Mar 7, 2017Suspension. BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin is a correction and a supplement to the ESM.
• 10109192Mar 6, 2017Equipment, Engine. MIL ON WITH DTC P0101, P010B, AND/OR P0106 This bulletin applies only to vehicles equipped with a V6 twin turbo engine. IF YOU CONFIRM The MIL is ON with one or more of the following DTCs stored: - P0101 (MAF SEN/CIRCUIT-B1) - P010B (MAF SEN/CIRCUIT-B2) - P0106 (ABSL PRES SEN/CIRC) and There are no drivability issues. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle…
• 10119182Feb 7, 2017Engine. 2016-2017 Q50, 2017 Q60, AND 2017 QX30 WITH 2.0L TURBO ENGINE; CARTRIDGE-STYLE OIL FILTER This bulletin applies only to vehicles equipped with 2.0L Turbo Engine. This bulletin has been amended. Information about how to remove a stuck oil filter from the filter housing has been added. No other changes have been made. Please discard previous versions of this bulletin.
• 10119183Feb 3, 2017Brakes. 2016 Q50 AND 2017 Q60; ACCESSORY DRIVE BELT NOISY OR HAS COME OFF IF YOU CONFIRM The accessory drive belt is noisy. Or The accessory drive belt has come off of the idler pulley. ACTION - If the accessory drive belt is currently only noisy, check it?s alignment with the procedure starting on page 3.
• 10119181Jan 31, 2017Equipment. 2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES This bulletin has been amended throughout. Discard all previous versions of this bulletin.
• 10109145Jan 27, 2017Engine. INFINITI; OIL LEAKING AROUND TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve. And The valve timing control solenoid valve operates correctly and is not externally damaged, ACTION Replace the valve timing control solenoid valve O-ring with a new one using the Service Procedure starting on page 2.
• 10119255Nov 29, 2016Engine. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.
• 10119264Nov 28, 2016Engine. INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicates an output signal of the ECM is not recognized. - Absent or incorrect ECM signals, that are indicated by corresponding P-codes, may trigger C1130 in the ABS control unit.
• 10119258Nov 22, 2016Engine cooling. 2014-2016 Q50; AIR MIX DOOR MOTOR LH SERVICE INFORMATION This bulletin has been amended throughout. Discard all previous versions of this bulletin.
• 10119263Nov 18, 2016Wheels. ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, were listed incorrectly and have been corrected. - Updated ESMs will be distributed to the field as quickly as possible. - Until the updated ESMs are made available, please use the…
• 10119260Nov 15, 2016Visibility (wipers, defrost, mirrors). 2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - AUTO-UP does not work, but window will move up and down with manual operation of the switch. - When door is opened (only applies to Q60), window will lower a small amount (normal operation)…
• 10119261Nov 3, 2016Equipment. 2016-2017 Q50, 2017 Q60, AND 2017 QX30 WITH 2.0L TURBO ENGINE; CARTRIDGE-STYLE OIL FILTER SERVICE INFORMATION - The Applied Vehicles are equipped with a cartridge-style oil filter. - The filter may be difficult to remove. If this should occur, pull the filter straight off with no bending (if the filter rotates with the housing). - The filter housing may be damaged or broken if not handled with care. - If the filter…
• 10119254Nov 3, 2016Electrical system. DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
• 10120584Nov 1, 2016Fuel system. 2016 Q50; RATTLE FROM PASSENGER SIDE REAR FLOOR WHEN ACCELERATING OR DECELERATING IF YOU CONFIRM A rattle noise from the passenger side rear floor occurs when accelerating and/or decelerating through 2400 rpm. ACTION 1. Remove the rear seat cushion. 2. Remove the ?main fuel level sensor unit, fuel filter and fuel pump assembly? (fuel pump assembly) inspection hole cover. 3. Apply a piece of foam from the squeak and…
• 10120576Oct 20, 2016Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
• 10120580Oct 4, 2016Equipment. 2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES The information in the previous version of this bulletin is no longer valid. Please discard the previous version of this bulletin.
• 10091571Sep 27, 2016Equipment. "2014-2016 q50; incorrect difference in hvac vent temperatures if you confirm: the driver side vent is warmer by 10°f or more than the passenger side with the hvac’s dual temp mode selected and the a/c set on both sides at 60°f. - this incident, if it should occur, may be intermittent. Action: using the service procedure in this bulletin, replace the air mix door motor lh and the air mix door lever lh with the ones…
• 10091427Aug 19, 2016Equipment. "telematics service information vehicles equipped with factory navigation system this bulletin has been amended. Modifications have been made to include qx30. No other changes have been made. Please discard all previous versions of this bulletin."
• 10091384Jul 27, 2016Engine, Electrical system. "remote engine start not working this bulletin has been amended. Changes have been made to items 4 and 13 in the supplemental diagnosis table. No other changes have been made. Please discard previous versions of this bulletin.
• 10091385Jul 22, 2016Electrical system. "infiniti; signal tech-ii intelligent key battery test and signal check this bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin. If you confirm the intelligent key intermittently or continuously does not function. Action check the battery condition with the signal tech-ii “I-key battery test”."
• 10091381Jun 22, 2016Electrical system. "intelligent key battery voltage check and replacement this bulletin has been superseded by itb15-026. Infiniti; signal tech-ii intelligent key battery test and signal check please discard previous versions of this bulletin."
• 10192842Jun 9, 2016Tires, Equipment. SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° (see Figure 1). Moving…
• 10192812Apr 22, 2016Equipment, Air bags. SERVICE INFORMATION Nissan is issuing this Technical Service Bulletin to clarify that a change has been made for the logic that controls the Occupant Classification System (OCS) and 'passenger airbag indicator' (PABI), as described in the Owner?s Manual. This TSB applies only to vehicles using the 2-sensor OCS. Those changes are: * PABI light is ON with an empty front passenger seat. Please see this bulletin for…
• 10192806Apr 18, 2016Equipment. IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further…
• 10192802Apr 13, 2016Equipment, Forward collision avoidance. SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlists the criteria and provides an application form for such replacements. See this bulletin for further detail.
• 10192784Mar 23, 2016Electrical system, Engine cooling. SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure of this bulletin. See this bulletin for further detail.
• 10075617Mar 23, 2016Back-over prevention (rear camera). Summary to be provided on a future date.
• 10192753Feb 26, 2016Electrical system. Beginning February 29th, owners of the affected Infiniti vehicles equipped with Telematics Control Units (TCU) will receive a letter notification explaining how their vehicle?s Infiniti Connection features will be affected by AT&T?s planned discontinuation of the 2G cellular network.

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