2017 Infiniti QX30 Electrical system Problems
- Complaints
- 8about this part
- Share
- 24%of 33 total for the year
- Median mileage
- 14,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the electrical system of the 2017 Infiniti QX30, 24% of the 33 complaints for this model year. Where a mileage was given, the median is 14,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have reached out to the dealership and Infiniti USA but to no avail. Safety issue: after coming to a full stop the door will not open when you pull the lever unless you manually unlock the door: you can't get out of the car unless you manually unlock it; this is a primary concern for emergencies when often people don't have their wits about them and may struggle with the door forgetting they have to manually unlock it. …”
NHTSA complaint #10955712, filed 2017-02, 100 miles“Navigation screen goes black sometimes when vehicle is put in reverse. This is a safety concern because of the limited visibility of the QX30, especially when backing up.”
NHTSA complaint #11142231, filed 2018-10, 14,500 miles“What component or system failed or malfunctioned, and is it available for inspection upon request? I am not entirely sure what specific part of my car is causing this issue, but from the research I have done regarding other people with my make/model of the car, it seems like it is something with the electrical system/auxiliary battery. Yes, it can be examined upon request at this time. How was your safety or the safety of others put at risk? …”
NHTSA complaint #11538709, filed 2023-08“Hello. My vin number is not showing unresolved recalls, but I believe it is based on my experience. I was parking my car, which involved turning my steering wheel all the way to the right, and heard a crunching, clicking sound. I did some teoubleshooting, and believe it is the clock spring giving out. What concerns me is 1 of the 4 recalls in particular. Infiniti recalled the 2017 and 2018 QX30 compact crossover SUV due to a potential for the driver's airbag to deploy unexpectedly. …”
NHTSA complaint #11613830, filed 2024-09“While driving vehicle warning message appeared on cluster saying “ABS INOPERABLE” with ABS and traction control lights on. Minutes later all power steering is gone and vehicle is very difficult to steer. This not only put me in danger but also my passengers and others on the road as well. This has happened multiple times. Brought the vehicle to the infinity dealer to be told I needed 2 new batteries. Bought new batteries and is still happening. The owner manual says to rock steering wheel side to side while driving 12mph to reset. Sometimes it works sometimes it doesn’t. …”
NHTSA complaint #11572582, filed 2024-02Related service bulletins
- 11031701Mar 30, 2026TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped…
- 11002539May 20, 2024INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11002537May 20, 2024CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001653May 20, 2024CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10251530Feb 22, 2024SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY…
- 10249897Jan 24, 2024SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY…
- 10249891Jan 22, 2024TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242043Aug 16, 2023SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242042Aug 1, 2023SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235695Apr 4, 2023SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2018 | 10 | 40% |
| 2017 | 8 | 24% |
Other parts of the 2017 Infiniti QX30
11 complaintsSteering
7 complaintsTransmission and drivetrain
5 complaintsBrakes
4 complaintsOther or unknown
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsEngine
2 complaintsExterior lighting
2 complaintsElectronic stability control
1 complaintsFuel system
1 complaintsBody and structure
1 complaintsSuspension
1 complaints
← All problems reported for the 2017 Infiniti QX30
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology