2017 Infiniti QX30 Problems
- Complaints
- 33filed with NHTSA
- Median mileage
- 25,000miles, 19 complaints with mileage
- Recalls
- 4campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 27 mpgcombined, 2.0L 4-cyl FWD · 24 city / 33 hwy
Sources: NHTSA records for the 2017 Infiniti QX30 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 33 consumer complaints for the 2017 Infiniti QX30. The part named most often is air bags, with 11 complaints (33% of the total), followed by electrical system (8) and steering (7). 19 of the complaints include a mileage, and 74% of those were filed for vehicles with under 50,000 miles; the median is 25,000 miles. Of all complaints, 3 involved a crash, 3 an injury, according to the filers. NHTSA lists 4 recall campaigns and 137 technical service bulletins for this model year. Air bags complaints overlap with 3 recall campaigns covering the inflator module and 6 technical service bulletins filed under the same part. Electrical system complaints overlap with 50 technical service bulletins filed under the same part.
Not compared (fewer than 3 comparable model years). Model years 2008–2023 of the same vehicle that have at least 25 complaints are compared, and a model needs at least 3 of them.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags11 33%
- Electrical system8 24%
- Steering7 21%
- Brakes4 12%
- Other or unknown4 12%
- Engine2 6.1%
- Exterior lighting2 6.1%
Also reported: Fuel system (1), Body and structure (1), Suspension (1), Vehicle speed control (1).
Example complaints
Air bags: “Hello. My vin number is not showing unresolved recalls, but I believe it is based on my experience. I was parking my car, which involved turning my steering wheel all the way to the right, and heard a crunching, clicking sound. I did some teoubleshooting, and believe it is the clock spring giving out. What concerns me is 1 of the 4 recalls in particular. Infiniti recalled the 2017 and 2018 QX30 compact crossover SUV due to a potential for the driver's airbag to deploy unexpectedly. …”
NHTSA complaint #11613830, filed 2024-09Electrical system: “I have reached out to the dealership and Infiniti USA but to no avail. Safety issue: after coming to a full stop the door will not open when you pull the lever unless you manually unlock the door: you can't get out of the car unless you manually unlock it; this is a primary concern for emergencies when often people don't have their wits about them and may struggle with the door forgetting they have to manually unlock it. …”
NHTSA complaint #10955712, filed 2017-02, 100 milesSteering: “This vehicle is an absolute hazard. The brakes and power steering will fail while driving, and the vehicle will be slow to accelerate while this happens. I have personally had two near accidents when this occurs. I have researched and found that I am far from the only person with this issue and Infiniti doesn't seem to care. I have taken it in three times already with no solution offered. I have attached a few of the other complaints I found online.”
NHTSA complaint #11405167, filed 2021-03, 30,000 milesTransmission and drivetrain: “This complaint is that of serious health and safety risk ignored with ignorance and belligerence by Infiniti. The QX30 is an automatic transmission car that is not just rolling backwards while in drive however it appeard to be driving backwards in drive. While the QX30 is stationary on an city or highway, with or without the automatic shut off engaged, the vehicle will not just roll slightly, however engage in backwards motion to a point of the car seemingly driving backwards while the car is in drive. The car essentially drives in reverse, without operator control. …”
NHTSA complaint #11234203, filed 2019-07, 25,000 milesMileage when problems were reported
74% of the 19 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 6,000 and 50,000 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Fuel economy and running cost
EPA ratings for each 2017 Infiniti QX30 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| QX30 FWD | 2.0L 4-cyl | 7-speed automatic | 24 | 33 | 27 | $3,050 |
| QX30 AWD | 2.0L 4-cyl | 7-speed automatic | 21 | 30 | 25 | $3,300 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 21V419000Jun 2, 2021Steering › Gear box › Shaft sectorCovers: Infiniti QX30 2017
Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
- 17V691000Nov 1, 2017Air bags › FrontalCovers: Infiniti QX30 2017–2018
Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- 17V143000Mar 6, 2017Air bags › Side/windowCovers: Infiniti QX30 2017
Nissan North America Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The affected vehicles have a driver-side curtain air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
- 16V939000Dec 28, 2016Air bags › Frontal › Passenger side › Inflator moduleCovers: Infiniti QX30 2017
Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles manufactured August 11, 2016, to September 27, 2016. The affected vehicles have a passenger air bag inflator initiator that may fail to ignite during a crash, preventing the…
Recall details for the 2017 Infiniti QX30 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 137 on record; the latest 10 are shown.
- 11031720Apr 13, 2026Body and structure. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT…
- 11031701Mar 30, 2026Electrical system. TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless…
- 11002539May 20, 2024Electrical system. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11002537May 20, 2024Electrical system. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001653May 20, 2024Electrical system. CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001182Apr 30, 2024Visibility (wipers, defrost, mirrors). WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001179Apr 30, 2024Visibility (wipers, defrost, mirrors). REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001177Apr 29, 2024Visibility (wipers, defrost, mirrors). WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10251530Feb 22, 2024Equipment, Electrical system. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then…
- 10249897Jan 24, 2024Equipment, Electrical system. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then…
Other model years of the Infiniti QX30
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2018 | 25 | 42,500 | 3 | — | 27 | Not compared (fewer than 3 comparable model years) | Rising |
| 2017 | 33 | 25,000 | 4 | — | 27 | Not compared (fewer than 3 comparable model years) | Stable |
Frequently asked questions
How many NHTSA complaints does the 2017 Infiniti QX30 have?
NHTSA recorded 33 consumer complaints for the 2017 Infiniti QX30 as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2017 Infiniti QX30 is reported most often?
Air bags is named most often, in 11 complaints (33% of the total), followed by electrical system with 8.
Has the 2017 Infiniti QX30 been recalled?
NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2017 Infiniti QX30 get?
The EPA rates the 2017 Infiniti QX30 (QX30, 2.0L 4-cyl) at 27 mpg combined, 24 city and 33 highway, with an estimated annual fuel cost of $3,050 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2017 Infiniti QX30 reported?
Among the 19 complaints that include a mileage, the median is 25,000 miles and the middle half falls between 6,000 and 50,000 miles; 74% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.