2017 Infiniti QX30 Technical Service Bulletins

137 technical service bulletins (TSBs) are on record for the 2017 Infiniti QX30. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10168885Nov 22, 2019Equipment. Owner Manual Addendum – Expiration Notice Voluntary Service Campaign UPDATE November 22, 2019 Please discard earlier versions of this bulletin. The announcement from June 28, 2018 has been revised to include the following:  - This activity will expire on November 22, 2019.
• 10167279Oct 8, 2019Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10165747Sep 6, 2019Electrical system, Equipment. SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10163937Jul 26, 2019Electrical system. 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10162969Jun 24, 2019Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10160176Apr 2, 2019Equipment. EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. - Not all cleaners are created equal. - Many cleaners come in concentrated form. - Alkaline cleaners (cleaners with a high pH value) can cause spots on…
• 10158421Mar 19, 2019Electrical system, Equipment. SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.
• 10155156Feb 28, 2019Equipment. CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles with INFINITI InTouch?, has the abillity to trigger specific customized settings for the radio, clock, heating and air conditioning (HVAC) and navigation that are unique to that key, and…
• 10152991Jan 29, 2019Engine cooling. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
• 10152989Jan 29, 2019Engine cooling. ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
• 10152987Jan 24, 2019Equipment. TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10152990Jan 16, 2019Electrical system. 2017 QX30; PUSH-BUTTON IGNITION SWITCH MID-YEAR CHANGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10152988Jan 15, 2019Equipment. 2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10153546Dec 19, 2018Electrical system, Equipment. INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.
• 10153545Dec 2, 2018Electrical system, Equipment. INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when in Drive (vehicles manufactured before May 1, 2018) - Average fuel economy displays 99.9 MPG - Display screen flickers at higher ambient interior temperatures - SXM Info Apps (Weather…
• 10149809Oct 24, 2018Equipment, Body and structure. PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use…
• 10149806Oct 12, 2018Transmission and drivetrain. TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle operation and function to help with vehicle diagnosis and diagnostic validation. IMPORTANT: For transmission/engine repair or replacement, retailers are required to connect C-III plus…
• 10149802Oct 9, 2018Equipment. Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to reassign vehicles to retailers based on the most recent owner information we received.
• 10149803Oct 2, 2018Air bags. Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following vehicles: ? 2001 I30 ? 2002-04 I35 ? 2003-08 FX ? 2002-03 QX4 ? 2006-10 M Sedan INFINITI expects to upload the next refreshed owner list to…
• 10145541Sep 28, 2018Equipment. DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner contact information for specific campaigns. Currently, only Takata campaign owner lists are available.
• 10145542Sep 11, 2018Equipment. TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 and to reorganize the information throughout. It is necessary for you to read this revised procedure to properly perform this Service Information. Please discard previous versions of…
• 10144503Aug 30, 2018Equipment. VOLUNTARY SERVICE CAMPAIGN 2017 ? 2018 QX30; CERTIFICATION LABEL AND SUPPLEMENTAL LABEL INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific 2017 ? 2018 model year QX30 vehicles to install an additional certification label and two supplemental labels. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned…
• 10144500Aug 30, 2018Equipment. VOLUNTARY RECALL CAMPAIGN 2017 ? 2018 QX30; CERTIFICATION LABEL AND SUPPLEMENTAL LABEL This bulletin has been superseded by: ITB18-029 / Campaign # PG8B2 VOLUNTARY SERVICE CAMPAIGN 2017 ? 2018 QX30; CERTIFICATION LABEL AND SUPPLEMENTAL LABEL Please discard previous versions of this bulletin.
• 10145053Aug 17, 2018Engine cooling. OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely hard to fill, not intermittent, and occurs at multiple fueling stations and fuel pumps - Customer expense may be applicable if the vehicle is out of warranty
• 10145052Aug 17, 2018Engine cooling. OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely hard to fill, not intermittent, and occurs at multiple fueling stations and fuel pumps o Client expense may be applicable if the vehicle is out of warranty
• 10144495Aug 15, 2018Fuel system. ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure has been updated. Please discard previous versions of this bulletin.
• 10144499Aug 7, 2018Equipment. VOLUNTARY RECALL CAMPAIGN 2017 ? 2018 QX30; CERTIFICATION LABEL AND SUPPLEMENTAL LABEL INTRODUCTION Infiniti is conducting this voluntary recall campaign on certain specific 2017 ? 2018 model year QX30 vehicles to install an additional certification label and two supplemental labels. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned…
• 10143494Jun 28, 2018Equipment. Owner Manual Addendum Voluntary Service Campaign UPDATE June 28, 2018 Please discard earlier versions of this bulletin. The original announcement from June 20, 2018 has been revised to include the following: - Retailers can use the claims information listed below for affected vehicles in new vehicle inventory.
• 10143283Jun 28, 2018Equipment. Owner Manual Addendum Voluntary Service Campaign UPDATE June 28, 2018 Please discard earlier versions of this bulletin. The original announcement from June 20, 2018 has been revised to include the following: - Retailers can use the claims information listed below for affected vehicles in new vehicle inventory.
• 10143142Jun 28, 2018Equipment, Other or unknown, Latches, locks and linkages. Owner Manual Addendum Voluntary Service Campaign UPDATE June 28, 2018 Please discard earlier versions of this bulletin. The original announcement from June 20, 2018 has been revised to include the following: - Retailers can use the claims information listed below for affected vehicles in new vehicle inventory.
• 10143492Jun 20, 2018Equipment. Owner Manual Addendum Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is providing owners of approximately 22,660 MY2017-2018 INFINITI QX30 vehicles with an Owner?s Manual addendum booklet. INFINITI discovered an error in the Owner?s Manual description for the operation of the child safety lock. The addendum booklet provides corrected instructions for the proper operator operation of the manual…
• 10143281Jun 20, 2018Equipment. Owner Manual Addendum Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is providing owners of approximately 22,660 MY2017-2018 INFINITI QX30 vehicles with an Owner?s Manual addendum booklet. INFINITI discovered an error in the Owner?s Manual description for the operation of the child safety lock. The addendum booklet provides corrected instructions for the proper operator operation of the manual…
• 10143140Jun 20, 2018Other or unknown, Equipment, Latches, locks and linkages. Owner Manual Addendum Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is providing owners of approximately 22,660 MY2017-2018 INFINITI QX30 vehicles with an Owner?s Manual addendum booklet. INFINITI discovered an error in the Owner?s Manual description for the operation of the child safety lock. The addendum booklet provides corrected instructions for the proper operator operation of the manual…
• 10138257Apr 20, 2018Suspension, Equipment. 2017-2018 QX30; ALIGNMENT SPECIFICATIONS This bulletin has been superseded to ITB16-046. Discard previous versions of this bulletin.
• 10138254Apr 20, 2018Suspension, Wheels. REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin.
• 10144484Apr 4, 2018Equipment. NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
• 10136211Mar 26, 2018Electrical system. INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. This bulletin has been amended to correct a DTC listed in the SERVICE INFORMATION. No other changes have been made. Discard all previous versions of this bulletin.
• 10136209Mar 26, 2018Brakes, Vehicle speed control. ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10136202Mar 26, 2018Engine, Equipment. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
• 10136642Mar 23, 2018Wheels, Electronic stability control. WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
• 10136638Mar 19, 2018Exterior lighting. HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10136637Mar 19, 2018Brakes. BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bulletin.
• 10136213Mar 19, 2018Engine, Electrical system, Latches, locks and linkages. 2017-2018 QX30; DEACTIVATION AND ACTIVATION OF INTELLIGENT KEYS SERVICE INFORMATION Intelligent Keys, for the Applied Vehicles, have a feature that allows them to be deactivated to save battery power when Intelligent Key is not being used for extended periods of time. While the Intelligent Keys are deactivated, the following vehicle features will also be inactive: - Door Lock/Unlock cannot be operated by touching…
• 10136647Mar 7, 2018Electrical system. TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bulletin.
• 10136636Mar 7, 2018Equipment. DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN list loaded into DBS for INFINITI and Nissan vehicles.
• 10130487Feb 27, 2018Equipment. INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. SERVICE INFORMATION Diagnostic information in the Electronic Service Manuals (ESM) for the following DTCs may be missing or incorrect: -B2EF0 ? INTERNAL BATTERY (CIRC VOLT BELOW THRESHOLD) -B130C ?
• 10130479Feb 22, 2018Equipment. DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10130485Feb 20, 2018Suspension, Equipment. 2017-2018 QX30; ALIGNMENT SPECIFICATIONS SERVICE INFORMATION Hunter brand alignment machines may have incorrect alignment specifications for 2017-2018 QX30. -Revised data is currently available for installation from Hunter. -Until the updated data is installed in your Hunter machine, please use the correct specifications on pages 2 ? 5 of this bulletin. For 2018 QX30: -The alignment specification in the Electronic…
• 10130481Feb 1, 2018Equipment. ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any parts. C1A03 ? VEHICLE SPEED SENSOR -The diagnostic procedure in the ESM includes check and, if needed, repair for ABS DTCs before replacing ADAS components.
• 10129117Jan 30, 2018Air bags, Equipment. Owner Manual Addendum Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is providing owners of approximately 12,000 MY2017 INFINITI QX30 vehicles with an addendum card to the Owner?s Manual. The addendum corrects the description of the Passenger Airbag status lamp operation. Clients will be asked to place the addendum card inside the Owner?s Manual. ***** What Retailers Should Do ***** 1.

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