2014 Infiniti QX60 Technical Service Bulletins

260 technical service bulletins (TSBs) are on record for the 2014 Infiniti QX60. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10191899Mar 12, 2021Equipment, Electrical system. 2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10190152Mar 12, 2021Electrical system. BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.
• 10191903Mar 11, 2021Electrical system, Equipment. VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10190028Mar 11, 2021Equipment, Electrical system. SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10190027Mar 10, 2021Electrical system, Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10190026Mar 10, 2021Electrical system. NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10190025Mar 10, 2021Equipment, Electrical system. AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10190188Mar 5, 2021Electrical system. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10190185Mar 4, 2021Electrical system. 2013 JX35 AND 2014 QX60 AWD ERROR DISPLAYED AND DTC C1204 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10190187Mar 1, 2021Engine cooling. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10190186Mar 1, 2021Transmission and drivetrain. CVT OIL LEAK DIAGNOSIS USING FLUORESCENT DYE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10188345Feb 19, 2021Transmission and drivetrain. INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin is no longer active. Please discard previous versions of ITB15-010. Refer to the ESM for the fluid cooler cleaning procedure.
• 10186786Jan 28, 2021Equipment. INFINITI; THEFT ALARM TRIGGER HISTORY FUNCTION This bulletin is no longer active. Please discard previous versions of ITB16-009.
• 10186785Jan 14, 2021Transmission and drivetrain. 2013 JX35 AND 2014 – 2018 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10186674Jan 4, 2021Body and structure. POWER BACK DOOR CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10185374Dec 22, 2020Electrical system, Equipment. Expiration Notification - 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided clients with an opportunity to update the Telematics Control Unit (TCU) in vehicles equipped with a TCU designed to connect to the 2G cellular network. AT&T stopped accepting enrollments on the 2G cellular network, and discontinued its 2G cellular network…
• 10185377Dec 21, 2020Electrical system, Equipment. CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active.  Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # PC451, PC452 or PC454.  Please discard all previous versions of ITB17-007.
• 10185375Dec 10, 2020Engine cooling, Electrical system. 2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
• 10180976Sep 23, 2020Suspension, Transmission and drivetrain, Electrical system. 2013 JX35, 2014-2019 QX60, 2014-2019 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10180978Sep 14, 2020Fuel system, Equipment. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
• 10173587Mar 25, 2020Transmission and drivetrain. FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10173588Mar 13, 2020Transmission and drivetrain. CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10172178Feb 14, 2020Seats, Equipment, Electrical system. 2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat:  - Heating and cooling features do not operate And  - The harness connector or control unit of the climate controlled seat appears as shown in Figure 3 or Figure 5. ACTION Perform the following to the affected seat: A. Replace the climate controlled seat control unit. B. Drill a…
• 10171195Jan 17, 2020Suspension. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10167281Oct 31, 2019Transmission and drivetrain. INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10167282Oct 22, 2019Transmission and drivetrain. 2013 JX35 AND 2014 – 2018 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10167279Oct 8, 2019Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10165734Sep 16, 2019Transmission and drivetrain. QX60; TRANSMISSION RANGE SWITCH SERVICE INFORMATION SERVICE INFORMATION The transmission range switch is now available as a separate service part. If the transmission range switch is being replaced for any reason, it must be adjusted after its replacement.  - Refer to SERVICE PROCEDURE on page 3 for transmission range switch removal, installation, and adjustment.
• 10165750Sep 12, 2019Electrical system, Seats, Air bags. DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software.  Refer to SERVICE PROCEDURE on the next page. HINT: “OCS” may also be referred to as “ODS”. 2. Perform “75-zero RESET”.
• 10164637Aug 13, 2019Engine cooling. REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10162969Jun 24, 2019Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10162972Jun 13, 2019Exterior lighting. 2013 JX35 AND 2014-2020 QX60; REMOVAL OF HEADLIGHT ASSEMBLY LOCATING BRACKET SERVICE INFORMATION If replacement of a Front Combination Headlamp assembly (headlight assembly) is necessary, for the applied vehicles, the locating bracket (if present) on the new replacement headlight assembly must first be removed before installation. Inspect the new replacement headlight assembly and confirm if a locating bracket is…
• 10162971Jun 4, 2019Equipment. ABNORMAL NOISE FROM FRONT ENGINE MOUNT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10161386May 13, 2019Equipment. DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for anyreason, it is no longer necessary to replace the front floor trim (carpet). The dead pedal is now available as a service part. NOTE: Do not replace the carpet if only the dead pedal is needed. ACTION Follow the SERVICE PROCEDURE on the next page to replace ONLY the dead pedal. NOTE: Dead pedal is listed in PARTS INFORMATION on…
• 10160176Apr 2, 2019Equipment. EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. - Not all cleaners are created equal. - Many cleaners come in concentrated form. - Alkaline cleaners (cleaners with a high pH value) can cause spots on…
• 10158418Mar 28, 2019Transmission and drivetrain, Equipment. CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10158420Mar 20, 2019Transmission and drivetrain, Equipment. CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10158419Mar 15, 2019Electrical system. 2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10152991Jan 29, 2019Engine cooling. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
• 10152989Jan 29, 2019Engine cooling. ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
• 10152987Jan 24, 2019Equipment. TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10152503Nov 28, 2018Equipment, Engine. OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.
• 10152502Nov 28, 2018Fuel system. INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.
• 10152506Nov 13, 2018Air bags. AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Diagnostic Mode and needs to be returned to User Mode. ACTION 1. Use CONSULT-III plus to check for Air Bag DTCs and perform repairs as needed. 2. Return the Air Bag Diagnosis Sensor…
• 10152501Nov 12, 2018Suspension, Equipment. 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10152504Nov 5, 2018Transmission and drivetrain. CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10149809Oct 24, 2018Equipment, Body and structure. PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use…
• 10149806Oct 12, 2018Transmission and drivetrain. TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle operation and function to help with vehicle diagnosis and diagnostic validation. IMPORTANT: For transmission/engine repair or replacement, retailers are required to connect C-III plus…
• 10148776Oct 12, 2018Equipment. 2G Telematics Hardware Replacement Client Satisfaction Initiative UPDATE October 12, 2018 Please discard earlier versions of this bulletin. The announcement from February 17, 2017 has been revised to include: - ~397 retailed vehicles have been added to campaign ID PC454
• 10149802Oct 9, 2018Equipment. Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to reassign vehicles to retailers based on the most recent owner information we received.

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