2015 Infiniti QX60 Technical Service Bulletins

269 technical service bulletins (TSBs) are on record for the 2015 Infiniti QX60. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10129111Jan 23, 2018Equipment. REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories.
• 10129108Jan 4, 2018Electrical system, Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
• 10127465Nov 29, 2017Visibility (wipers, defrost, mirrors). WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
• 10127462Nov 29, 2017Visibility (wipers, defrost, mirrors). WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
• 10127461Nov 28, 2017Brakes. BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Worksheet was added on page 10. Please discard previous versions of this bulletin.
• 10127463Nov 14, 2017Equipment. TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all the changed information. Please discard all previous versions of this bulletin.
• 10118683Sep 28, 2017Equipment. TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please discard all previous versions of this bulletin.
• 10118678Sep 25, 2017Wheels, Equipment. WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
• 10118685Sep 6, 2017Engine cooling. 2013 JX35 AND 2014 - 2017 QX60; RADIATOR SHROUD AND COOLING FAN ASSEMBLY REPLACEMENT PROCEDURE SERVICE INFORMATION When replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air duct does not need to be removed as part of the procedure. Use this SERVICE PROCEDURE (in place of the ESM) and the CLAIMS INFORMATION in this bulletin. The ESM will be updated at a…
• 10117389Aug 25, 2017Equipment, Air bags. 2013 JX35 AND 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 15 and 17 have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
• 10117392Aug 21, 2017Engine cooling. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10117386Aug 16, 2017Engine. INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10117388Aug 10, 2017Equipment, Air bags. 2013 JX35 AND 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10119211Jul 25, 2017Equipment. THUNK SOUND ON FIRST FEW ACCELERATIONS OF THE DAY This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.
• 10119212Jul 19, 2017Body and structure. THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10120571Jul 14, 2017Electrical system. Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject QX56/QX80, JX35/QX60, M37/M56/Q70, and 2014-15 Q50 vehicles are equipped with Continental GEN1 TCU devices transmitting at 2/2.5G (GSM/GPRS/UMTS) frequencies and are designed to work with 2G cellular service. The…
• 10119216Jul 13, 2017Equipment. VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Hardware to disable the 2G Telematics Control Unit (TCU).
• 10119210Jul 7, 2017Electrical system. 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
• 10109229Apr 26, 2017Electrical system, Transmission and drivetrain. CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. Discard all previous versions of this bulletin.
• 10109230Apr 24, 2017Transmission and drivetrain. INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. The APPLIED VEHICLES section has been revised. Please discard previous versions of this bulletin.
• 10109231Apr 11, 2017Engine. INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. This bulletin has been amended. The Title has been changed. The PARTS INFORMATION and CLAIMS INFORMATION sections have been amended. Discard previous versions of this bulletin.
• 10109233Apr 10, 2017Equipment, Electrical system. NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the vehicle is in the state of Oregon. ACTION Update the Navigation system software using the DVD shown on page 2.
• 10109188Mar 31, 2017Engine. 2015-2017 QX60; ENHANCED DIAGNOSTIC LOGIC FOR CVT This bulletin applies only to vehicles equipped with a 6 cylinder engine. This bulletin has been amended to add 2017 model year and add part numbers to Table A. No other changes have been made. Please discard all previous versions of this bulletin.
• 10109187Mar 31, 2017Engine. 2013 JX35 AND 2014 - 2017 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies only to vehciles equipped with a 6 cylinder engine. This bulletin has been amended to add model years to the Applied Vehicles and change the parts information. No other changes have been made. Please discard all previous versions of this bulletin.
• 10109195Mar 20, 2017Fuel system. INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
• 10109191Mar 3, 2017Equipment. 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their Occupant Classification System (OCS) operation after all campaigns have been completed. Follow the steps in this bulletin to determine if this OCS retrofit procedure is applicable to the vehicle you are working on.
• 10109183Feb 17, 2017Equipment. 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: - Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Please discard earlier versions of this bulletin.
• 10120545Feb 16, 2017Equipment. CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder notification to clients affected by AT&T?s planned discontinuation of the 2G cellular network. In June 2016, Infiniti communicated instructions to retailers to update new vehicles in their…
• 10109145Jan 27, 2017Engine. INFINITI; OIL LEAKING AROUND TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve. And The valve timing control solenoid valve operates correctly and is not externally damaged, ACTION Replace the valve timing control solenoid valve O-ring with a new one using the Service Procedure starting on page 2.
• 10109144Jan 20, 2017Transmission and drivetrain. 2014 - 2017 QX60; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin applies only to AWD equipped vehicles. IF YOU CONFIRM Fluid is leaking from the right side of the transfer assembly (see Figure 1). NOTE: The fluid leak is not caused by the seal shown in Figure 1. ACTION 1. DO NOT REPLACE the transfer assembly. 2. Reseal the transfer assembly. - Refer to the Electronic Service Manual…
• 10109142Jan 17, 2017Body and structure. POWER BACK DOOR CALIBRATION This bulletin has been amended. Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10109168Jan 3, 2017Equipment. 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: - 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the previous part (283B0-3JA5A). Retailers may continue to use the previous part until existing stock is exhausted.
• 10120541Dec 21, 2016Body and structure. POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended. No other charges have been made. Please discard previous versions of this bulletin.
• 10119255Nov 29, 2016Engine. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.
• 10119264Nov 28, 2016Engine. INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicates an output signal of the ECM is not recognized. - Absent or incorrect ECM signals, that are indicated by corresponding P-codes, may trigger C1130 in the ABS control unit.
• 10119284Nov 3, 2016Equipment. 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has been added to this announcement..
• 10119259Nov 3, 2016Visibility (wipers, defrost, mirrors). 2013 JX35 AND 2014-2015 QX60; DOOR MIRROR WILL NOT RETURN TO SET POSITION AFTER SHIFTING FROM REVERSE TO DRIVE This bulletin has been amended. The Title has been modified, and references to Automatic Drive Positioner have been changed to Seat Control Unit. No other changes have been made. Please discard all previous versions.
• 10120577Oct 21, 2016Equipment. CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
• 10120576Oct 20, 2016Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
• 10120581Oct 5, 2016Visibility (wipers, defrost, mirrors). 2013 JX35 AND 2014 ? 2015 QX60; DOOR MIRROR GLASS WILL NOT RETURN AFTER SHIFTING REVERSE TO DRIVE Applies to vehicles equipped with Automatic Drive Positioner IF YOU CONFIRM The door mirror glass (LH and RH) automatic tilt down-up feature does not return the glass to original position after shifting from reverse to drive. ACTION Replace the Automatic Drive Positioner (ADP) Control Unit. - Use the new part listed in…
• 10091612Sep 29, 2016Equipment. "pc451_pc452 2g tcu update - mail notification the purpose of this announcement is to let field personnel know that the first 22k owner mailings have been sent out today. This first mailing was directed towards current infiniti connection subscribers or trial participants. The remaining owner notifications will be sent out between now and december 1, 2016. Owner notification timing for q50 owners is still tbd based…
• 10091573Sep 27, 2016Latches, locks and linkages. "2014-2016 qx60; doors difficult to close with temperatures below freezing if you confirm: the following incident, or the customer reports this incident: - the vehicle has been setting (not running) in temperatures below 14°f (-10°c) for an extended period (such as overnight). Then - a side door is opened. Then - the door is difficult to close/latch, will not close/latch with normal pressure; requires additional…
• 10091613Sep 2, 2016Equipment. "2g telematics hardware replacement client satisfaction initiative on february 26th, 2016 infiniti announced that it was sending a reminder notification to clients affected by at&t’s planned discontinuation of the 2g cellular network. In june 2016, infiniti communicated instructions to retailers to update new vehicles in their inventory with 3g compatible telematics control units.
• 10091460Aug 25, 2016Transmission and drivetrain. "2015-2016 qx60; enhanced diagnostic logic for cvt with v6 engine only if you confirm the customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration). Note: a new diagnostic logic has been established to enhance the diagnostic process by storing diagnostic trouble codes (dtcs) on applied vehicles. The new dtcs are: p17f1 (cvt_judder [c/u inspection]) p17f0 (cvt_judder [t/m…
• 10091427Aug 19, 2016Equipment. "telematics service information vehicles equipped with factory navigation system this bulletin has been amended. Modifications have been made to include qx30. No other changes have been made. Please discard all previous versions of this bulletin."
• 10091075Jul 29, 2016Electrical system. "rear o2 sensor voluntary emissions recall campaign infiniti is conducting a voluntary emissions recall campaign to update the electronic control module (ecm) software on certain model year 2015-16 infiniti qx60 vehicles. Under certain conditions, the rear oxygen (o2) sensor signal could fail, resulting in the rear oxygen (o2) sensor obd monitor being disabled without the client being alerted.
• 10091407Jul 28, 2016Engine cooling, Electrical system. "voluntary emissions recall campaign 2015-2016 qx60 ecm reprogramming introduction infiniti is conducting a voluntary emission recall campaign on certain model year 2015-2016 qx60 vehicles. Infiniti has discovered that these vehicles are equipped with an on-board diagnostics (obd) calibration that, if not repaired, may not detect a rear oxygen (o2) sensor short-to-ground or short-to-battery condition. The ecm…
• 10091384Jul 27, 2016Engine, Electrical system. "remote engine start not working this bulletin has been amended. Changes have been made to items 4 and 13 in the supplemental diagnosis table. No other changes have been made. Please discard previous versions of this bulletin.
• 10091385Jul 22, 2016Electrical system. "infiniti; signal tech-ii intelligent key battery test and signal check this bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin. If you confirm the intelligent key intermittently or continuously does not function. Action check the battery condition with the signal tech-ii “I-key battery test”."
• 10090703Jun 29, 2016Equipment. "this announcement has been revised to clarify this activity is not an official stop sale. Retailers may sell vehicles that have not been upgraded. Please refer to additional q&a supplied in this document. Please discard earlier versions of this bulletin. On february 26th, infiniti announced that it was sending a reminder notification to clients affected by at&t’s planned discontinuation of the 2g cellular network.

← All problems reported for the 2015 Infiniti QX60