2015 Infiniti QX60 Technical Service Bulletins

269 technical service bulletins (TSBs) are on record for the 2015 Infiniti QX60. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10090652Jun 29, 2016Equipment. "on february 26th, infiniti announced that it was sending a reminder notification to clients affected by at&t’s planned discontinuation of the 2g cellular network. In late summer 2016, infiniti plans to provide further information to affected clients regarding options to have their telematics units updated.
• 10091381Jun 22, 2016Electrical system. "intelligent key battery voltage check and replacement this bulletin has been superseded by itb15-026. Infiniti; signal tech-ii intelligent key battery test and signal check please discard previous versions of this bulletin."
• 10192842Jun 9, 2016Tires, Equipment. SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° (see Figure 1). Moving…
• 10192817Apr 29, 2016Equipment, Transmission and drivetrain. IF YOU CONFIRM: The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration) AND One of these DTCs is stored: - P17F0 (CVT_JUDDER (T/M INSPECTION)) - P17F1 (CVT_JUDDER (C/U INSPECTION)) NOTE - If a transmission judder (as described above) is not reported, this bulletin does not apply. - If either P17F0 or P17F1 are not stored, this bulletin does not apply. - ITB15-010, Enhanced…
• 10192806Apr 18, 2016Equipment. IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further…
• 10192802Apr 13, 2016Equipment, Forward collision avoidance. SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlists the criteria and provides an application form for such replacements. See this bulletin for further detail.
• 10192796Apr 7, 2016Equipment, Transmission and drivetrain. IMPORTANT: Metal debris and friction material may become trapped in the radiator, cooling hoses, bypass valve or external CVT fluid cooler. This debris can contaminate the newly serviced transmission, control valve or torque converter. In severe cases this debris can block or restrict flow and may cause damage to the newly serviced CVT.
• 10075620Apr 7, 2016Engine. Summary to be provided on a future date.
• 10192792Apr 5, 2016Transmission and drivetrain, Electrical system. IF YOU CONFIRM The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration). NOTE: A new diagnostic logic has been established to enhance the diagnostic process by storing diagnostic trouble codes (DTCs) on Applied Vehicles. The new DTCs are: P17F1 (CVT_JUDDER [C/U INSPECTION]) P17F0 (CVT_JUDDER [T/M INSPECTION]) ACTION 1. Refer to page 4, step 6 in the SERVICE PROCEDURE to…
• 10075621Apr 5, 2016Engine, Transmission and drivetrain. Summary to be provided on a future date.
• 10192789Mar 31, 2016Transmission and drivetrain, Electrical system. SERVICE INFORMATION The Service Procedure (starting on page 2) in this bulletin contains the steps to perform TCM Calibration Data Write Procedures. These procedures are used when a complete CVT is replaced, or a CVT control valve (valve body) is replaced, or a Transmission Control Module (TCM) is replaced. Please see this bulletin for further information.
• 10075618Mar 31, 2016Electrical system. Summary to be provided on a future date.
• 10192788Mar 29, 2016Equipment, Fuel system. SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
• 10075627Mar 23, 2016Electrical system. Summary to be provided on a future date.
• 10192781Mar 22, 2016Engine cooling. IF YOU CONFIRM The MIL is ON with P0116 Engine Coolant Temperature (ECT SENSOR) stored, and There are no drivability issues. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm if ECM reprogramming applies. 2. If it applies, reprogram the ECM. See this bulletin for further detail.
• 10075626Mar 15, 2016Electrical system. Summary to be provided on a future date.
• 10192762Mar 8, 2016Steering. IF YOU CONFIRM While turning the steering wheel or when driving at low speed (straight or turning), a high pitch power steering noise can be heard. * Only while seated inside the vehicle And * With all of the windows up NOTE: If the audio and/or HVAC systems are turned ON it may be difficult to hear this issue. ACTION Install Insulator onto power steering oil pump assembly with Service Procedure starting on next…
• 10192757Mar 1, 2016Equipment, Electrical system. IF YOU CONFIRM: Any one or a combination of the following after opening and/or closing a door (as it applies): * The auto headlights do not time out after the ignition is set to the OFF position. * The interior lights do not come ON. * Rogue only: The radio will not turn OFF after ignition is turned OFF. * The Vehicle Information Display in the combination meter showing "door ajar" when the doors are closed. * The…
• 10075622Mar 1, 2016Engine. Summary to be provided on a future date.
• 10192753Feb 26, 2016Electrical system. Beginning February 29th, owners of the affected Infiniti vehicles equipped with Telematics Control Units (TCU) will receive a letter notification explaining how their vehicle?s Infiniti Connection features will be affected by AT&T?s planned discontinuation of the 2G cellular network.
• 10192751Feb 26, 2016Exterior lighting. SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Infiniti?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to…
• 10192745Feb 22, 2016Electrical system. IF YOU CONFIRM The MIL is "ON" with DTC P0603 (ECM BACK UP/CIRCUIT). ACTION 1. Confirm that the battery voltage is 11 volts, or more, with the ignition ON (engine OFF, not running). 2. Erase DTC 3. Perform DTC confirmation steps in the Service Procedure. 4. Confirm 1st trip DTC P0603 is not stored. NOTE: P0603 is often the result of low battery voltage, discharged battery or battery terminal disconnections. Please…
• 10192737Feb 10, 2016Forward collision avoidance, Equipment. SERVICE INFORMATION When diagnosing the front sonar parking sensor for potentially unwanted activation (e.g. sonar activates with no obstacle ahead), inspect the front license plate, front license plate frame and if equipped, the front license plate bracket. See page 2 for example photos.
• 10192733Jan 28, 2016Equipment. SERVICE INFORMATION On Applied Vehicles, the torque specification for the rear final drive assembly rear mounting stud has been revised. New torque specification: 71 N-m, 7.2 kg-m, 52 ft-lbs Use the torque specification shown above when installing a rear final drive assembly. At a later date and where possible, the applicable Electronic Service Manuals will be updated with the revised specification. See this…
• 10192721Jan 15, 2016Electrical system. SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be accessed with CONSULT-III plus (C-III plus). This function can be accessed by selecting: * Diagnosis (All Systems) or Diagnosis (One System). Then * BCM Then * THEFT ALM Then * Work Support Then * THEFT ALM TRG See this bulletin for further details.
• 10192718Jan 5, 2016Electrical system. SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail.
• 10192715Jan 4, 2016Transmission and drivetrain. SERVICE INFORMATION The "shift lock cover" is now available as a separate part. If only the shift lock cover is needed, do not order the "Indicator Assy - Auto Transmission Control". Please see this bulletin for further details.
• 10192713Jan 4, 2016Electrical system. SERVICE INFORMATION: When the BCM in an APPLIED VEHICLE is being replaced for any reason, all existing Intelligent Keys must be re-registered. If new Intelligent Keys are added to the existing Intelligent Keys at the same time the BCM is being replaced, the procedure in this bulletin must be followed. See this bulletin for further detail.
• 10192712Jan 4, 2016Equipment. SERVICE INFORMATION The tie down hook is no longer included with the jacking tools on 2015 QX60 vehicles, effective with the Applied Date and VIN shown above. Do not submit warranty claims for a missing tie down hook (a hook that was not originally supplied with the vehicle).
• 10192705Dec 16, 2015Latches, locks and linkages. This activity will expire on December 18th, 2015. Retailers can continue to schedule and repair vehicles eligible for this service action until close of business December 18th, 2015. Claims will be honored for RO?s opened on or before the 18th of December.
• 10192704Dec 16, 2015Latches, locks and linkages. Infiniti is conducting a Dealer Service Action to inspect, and if necessary, repalce the hood latch on certain MY2015-16 QX60 vehicles.
• 10074545Dec 10, 2015Equipment. Summary to be provided on a future date.
• 10192681Nov 16, 2015Visibility (wipers, defrost, mirrors). SERVICE INFORMATION Power moonroof initialization procedures for the Applied Vehicles have been revised. The procedure described in this bulletin differs from the procedure in the Electronic Service Manual (ESM). At a later date and where possible, the applicable ESMs will be updated with the revised procedures. Follow the procedure in this bulletin should the power moonroof in an Applied Vehicle need to be…
• 10192673Nov 12, 2015Equipment. SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory.
• 10192666Oct 30, 2015Brakes, Seat belts, Vehicle speed control. IF YOU CONFIRM All "hands free" functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: - The issue of all I-Key "hands free" functions not working may occur intermittently or all the time. - The message "No Key Detected" or similar may show on the Vehicle Information Display (located in the combination meter).
• 10192653Oct 14, 2015Vehicle speed control. SERVICE INFORMATION For Applied Vehicles, the rear door partition seals have been deleted. These seal are no longer a standard component and should not be considered missing and should not be installed. Do not submit a warranty claim for installation of a missing partition seal. Please see this bulletin for further details.
• 10192647Sep 24, 2015Electrical system, Equipment. IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit…
• 10192644Sep 18, 2015Electrical system. IF YOU CONFIRM All of the following - The engine will not start (no crank; starter will not engage) when pushing the ignition switch, and I-Key Error message is displayed in the combination meter, and DTC B2604 (PNP/Clutch Switch) is stored, past or present. ACTION Perform adjustment of the shift control cable per the Service Procedure in this bulletin. See this bulletin for further detail.
• 10192639Sep 15, 2015Lane departure, Wheels, Back-over prevention (rear camera), Brakes. SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with…
• 10058790Sep 11, 2015Equipment. Infiniti: an inventory inspection for certain vehicles was conducted and is no longer necessary to be performed and the vehicles can now be released. Model 2015 qx60.
• 10192637Sep 4, 2015Brakes. IF YOU CONFIRM: The rubber weatherstrips on either one of the roof side molding assemblies (moldings) is coming loose from the molding itself. ACTION: Replace both left and right moldings with the ones listed in PARTS INFORMATION. - Refer to SERVICE PROCEDURE for molding replacement. See this bulletin for further detail.
• 10192636Aug 28, 2015Suspension. Infiniti is conducting a retailer inventory inspection to inspect the right and left transverse link (TV) pivot bolt to ensure that the locking nut is present and torqued to the correct specification
• 10192616Aug 6, 2015Transmission and drivetrain. SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair.
• 10192613Aug 6, 2015Equipment. SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE - The original AV Control Unit must be installed in the vehicle while performing part of this procedure. DO NOT remove the original AV Control Unit until instructed. See this bulletin for further detail.
• 10056785Jul 29, 2015Vehicle speed control. Infiniti: on some vehicles, the forward collision warning (fcw) malfunction has been or is on and fluid level for brakes is normal and the abs control unit needs programming, per service procedure. Model 2013-14 jx35, qx60, 2014-15 q50. *pe updated 9/10/15.
• 10192601Jul 7, 2015Visibility (wipers, defrost, mirrors), Steering, Air bags. SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems.
• 10192598Jul 6, 2015Back-over prevention (rear camera), Wheels, Steering, Brakes, Equipment. SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty.
• 10192589Jun 24, 2015Engine cooling. SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for…
• 10192587Jun 23, 2015Suspension. Infiniti is conducting a retailer inventory inspection to inspect the right and left transverse link pivot bolt to ensure that the locking nut is present and torqued to the correct specification.
• 10192586Jun 22, 2015Suspension. IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle when making turns on dry roads at low speeds (under 40 MPH), and it does not occur if the Electric Controlled Coupling is electrically disconnected. ACTION Replace the Electric Controlled Coupling for the rear final drive. See this bulletin for further detail.

← All problems reported for the 2015 Infiniti QX60