2016 Infiniti QX60 Technical Service Bulletins

220 technical service bulletins (TSBs) are on record for the 2016 Infiniti QX60. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10165734Sep 16, 2019Transmission and drivetrain. QX60; TRANSMISSION RANGE SWITCH SERVICE INFORMATION SERVICE INFORMATION The transmission range switch is now available as a separate service part. If the transmission range switch is being replaced for any reason, it must be adjusted after its replacement.  - Refer to SERVICE PROCEDURE on page 3 for transmission range switch removal, installation, and adjustment.
• 10165750Sep 12, 2019Seats, Air bags, Electrical system. DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software.  Refer to SERVICE PROCEDURE on the next page. HINT: “OCS” may also be referred to as “ODS”. 2. Perform “75-zero RESET”.
• 10164637Aug 13, 2019Engine cooling. REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10162969Jun 24, 2019Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10162972Jun 13, 2019Exterior lighting. 2013 JX35 AND 2014-2020 QX60; REMOVAL OF HEADLIGHT ASSEMBLY LOCATING BRACKET SERVICE INFORMATION If replacement of a Front Combination Headlamp assembly (headlight assembly) is necessary, for the applied vehicles, the locating bracket (if present) on the new replacement headlight assembly must first be removed before installation. Inspect the new replacement headlight assembly and confirm if a locating bracket is…
• 10162971Jun 4, 2019Equipment. ABNORMAL NOISE FROM FRONT ENGINE MOUNT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10161388May 22, 2019Lane departure, Equipment. AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield.
• 10161386May 13, 2019Equipment. DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for anyreason, it is no longer necessary to replace the front floor trim (carpet). The dead pedal is now available as a service part. NOTE: Do not replace the carpet if only the dead pedal is needed. ACTION Follow the SERVICE PROCEDURE on the next page to replace ONLY the dead pedal. NOTE: Dead pedal is listed in PARTS INFORMATION on…
• 10160178Apr 4, 2019Fuel system. 2016-2018 QX60; MIL ON WITH DTC P2097, P2099, P0171 AND/OR P0174 This bulletin applies only to vehicles equipped with the VQ35DE engine only. IF YOU CONFIRM The MIL is ON with one or more of the following Air/Fuel (A/F) Sensor DTCs stored: - P0171 (Fuel Injection System Function) - P0174 (Fuel Injection System Function) - P2097 (A/F SENSOR 1) - P2099 (A/F SENSOR 1) ACTION 1. Perform the appropriate diagnostic…
• 10160176Apr 2, 2019Equipment. EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. - Not all cleaners are created equal. - Many cleaners come in concentrated form. - Alkaline cleaners (cleaners with a high pH value) can cause spots on…
• 10158418Mar 28, 2019Equipment, Transmission and drivetrain. CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10158420Mar 20, 2019Transmission and drivetrain, Equipment. CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10158419Mar 15, 2019Electrical system. 2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10158423Mar 4, 2019Electrical system, Equipment. INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor. - Refer to the applicable Electronic Service Manual (ESM) and follow the diagnostic procedure for DTC P219A and/or P219B.
• 10155152Feb 4, 2019Equipment. INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10152991Jan 29, 2019Engine cooling. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
• 10152989Jan 29, 2019Engine cooling. ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
• 10152987Jan 24, 2019Equipment. TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10152503Nov 28, 2018Equipment, Engine. OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.
• 10152502Nov 28, 2018Fuel system. INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.
• 10152506Nov 13, 2018Air bags. AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Diagnostic Mode and needs to be returned to User Mode. ACTION 1. Use CONSULT-III plus to check for Air Bag DTCs and perform repairs as needed. 2. Return the Air Bag Diagnosis Sensor…
• 10152501Nov 12, 2018Equipment, Suspension. 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10152504Nov 5, 2018Transmission and drivetrain. CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10149809Oct 24, 2018Equipment, Body and structure. PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use…
• 10149806Oct 12, 2018Transmission and drivetrain. TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle operation and function to help with vehicle diagnosis and diagnostic validation. IMPORTANT: For transmission/engine repair or replacement, retailers are required to connect C-III plus…
• 10149804Oct 9, 2018Electrical system. INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
• 10149802Oct 9, 2018Equipment. Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to reassign vehicles to retailers based on the most recent owner information we received.
• 10149803Oct 2, 2018Air bags. Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following vehicles: ? 2001 I30 ? 2002-04 I35 ? 2003-08 FX ? 2002-03 QX4 ? 2006-10 M Sedan INFINITI expects to upload the next refreshed owner list to…
• 10145543Sep 28, 2018Equipment, Body and structure, Electrical system. 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10145541Sep 28, 2018Equipment. DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner contact information for specific campaigns. Currently, only Takata campaign owner lists are available.
• 10145542Sep 11, 2018Equipment. TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 and to reorganize the information throughout. It is necessary for you to read this revised procedure to properly perform this Service Information. Please discard previous versions of…
• 10144497Aug 20, 2018Fuel system. INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
• 10145053Aug 17, 2018Engine cooling. OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely hard to fill, not intermittent, and occurs at multiple fueling stations and fuel pumps - Customer expense may be applicable if the vehicle is out of warranty
• 10145052Aug 17, 2018Engine cooling. OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely hard to fill, not intermittent, and occurs at multiple fueling stations and fuel pumps o Client expense may be applicable if the vehicle is out of warranty
• 10144496Aug 16, 2018Fuel system. INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stations and using multiple filling pumps). IMPORTANT: - If the customer does not report the above symptoms, this bulletin does not apply. - If the customer reports intermittent (but not…
• 10144501Aug 15, 2018Transmission and drivetrain. CVT FLUID LEVEL QUICK CHECK GAUGE SERVICE INFORMATION Special tool CVT8 Oil Level Quick Check Gauge (J-51155) is now available. Each retailer has been shipped one of these tools. Additional tools can be obtained from Tech?Mate at 1-800-662-2001. Refer to the SERVICE PROCEDURE on the next page to determine how to perform a CVT fluid quick level check.
• 10144495Aug 15, 2018Fuel system. ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure has been updated. Please discard previous versions of this bulletin.
• 10144494Aug 15, 2018Transmission and drivetrain, Equipment. CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
• 10144484Apr 4, 2018Equipment. NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
• 10136202Mar 26, 2018Engine, Equipment. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
• 10136642Mar 23, 2018Wheels, Electronic stability control. WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
• 10136638Mar 19, 2018Exterior lighting. HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10136647Mar 7, 2018Electrical system. TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bulletin.
• 10136636Mar 7, 2018Equipment. DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN list loaded into DBS for INFINITI and Nissan vehicles.
• 10130482Feb 12, 2018Electrical system. 2016-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin applies only to vehicles NOT equipped with Intelligent Cruise Control. IF YOU CONFIRM A current or past customer concern of the Vehicle Dynamic Control (VDC) warning light being ON with either a current or past DTC C1116 (STOP LAMP SW) stored. And Brake lamp switch operation has been confirmed as operating correctly. ACTION Install the harness…
• 10129111Jan 23, 2018Equipment. REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories.
• 10129108Jan 4, 2018Electrical system, Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
• 10127465Nov 29, 2017Visibility (wipers, defrost, mirrors). WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
• 10127462Nov 29, 2017Visibility (wipers, defrost, mirrors). WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
• 10127461Nov 28, 2017Brakes. BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Worksheet was added on page 10. Please discard previous versions of this bulletin.

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