2016 Infiniti QX60 Problems
Compared with other Infiniti QX60 years
Fewer complaints than typical for this model
17/100 0.5× a typical year · 50 = typical
- Complaint rate is 0.5× that of a typical Infiniti QX60 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 8 of its 29 complaints were filed by the end of 2018.
- Most reported part: Air bags (12 complaints, median 70,000 mi).
- 1 recall campaign on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 29filed with NHTSA
- Median mileage
- 35,000miles, 15 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- 5 / 5stars overall, 2 rated versions
- EPA fuel economy
- 23 mpgcombined, 3.5L 6-cyl FWD · 21 city / 27 hwy
Sources: NHTSA records for the 2016 Infiniti QX60 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 29 consumer complaints for the 2016 Infiniti QX60. The part named most often is air bags, with 12 complaints (41% of the total), followed by other or unknown (5) and visibility (4). 15 of the complaints include a mileage, and 60% of those were filed for vehicles with under 50,000 miles; the median is 35,000 miles. Of all complaints, 3 involved a crash, 1 a fire, 6 an injury, according to the filers. NHTSA lists 1 recall campaign and 220 technical service bulletins for this model year. Air bags complaints overlap with 1 recall campaign covering the occupant classification and 9 technical service bulletins filed under the same part. Other or unknown complaints overlap with 2 technical service bulletins filed under the same part. Compared with the other 6 Infiniti QX60 model years that have at least 25 complaints and are old enough to compare, this one scores 17 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags12 41%
- Other or unknown5 17%
- Electrical system3 10%
- Equipment2 6.9%
- Fuel system2 6.9%
- Engine1 3.5%
Also reported: Suspension (1), Wheels (1).
Example complaints
Air bags: “Infiniti QX60 now has created a constant yellow false warning picture/light on in car indicating that the passenger air bag if off even though no one is sitting in the seat. If an infant or a small child is placed in the seat, since the yellow warning picture/ light is always on, a true and actual hazard may be overlooked. There is no need for a false constant warning light when no one is sitting in the seat. Ask Infiniti to fix the problem with the air bag so that it works as the manual indicates. …”
NHTSA complaint #10908767, filed 2016-09, 20 milesOther or unknown: “The sunroof exploded. I was driving on the highway when I heard a loud explosion which caused me to swerve to avoid collision with other vehicles. There are some glass shards that flew out. I had minor cuts on my hand when I tried to inspect the damage. No other factors involved, no weather changes, etc.”
NHTSA complaint #11097678, filed 2018-05, 28,500 milesVisibility (wipers, defrost, mirrors): “Traveling I-10 going 75mpg, and the sun roof exploded. Sounded like we had been shot. Nothing was in front of us when it happened. The interior shade was not opened , so no glass was blown in. There was a big hole with the glass being bulged outward (up.)”
NHTSA complaint #11353709, filed 2020-09, 55,000 milesElectrical system: “The electric controlled coupling failed and as a result, the AWD failed. There is vibration when turning and driving 25 mph. The grinding noise remained after I got new brakes and I was told it’s from the coupling trying to power the AWD. I took my 2016 QX60 to the dealer and also to a foreign car auto shop and they both confirmed it needs to be replaced. When the coupling is unplugged, the noise is not present.”
NHTSA complaint #11629128, filed 2024-12Mileage when problems were reported
60% of the 15 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 22,000 and 70,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2016 Infiniti QX60. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| QX60 · SUV AWD | ★★★★★ | 4 / 5 | 5 | 5 | 4 · 17.9% risk |
| QX60 · SUV FWD | ★★★★★ | 4 / 5 | 5 | 5 | 4 · 17.4% risk |
Driver aids listed by NHTSA for the 2016 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.
Neighbouring years: 2015: same overall rating; 2017: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2016 Infiniti QX60 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| QX60 AWD | 3.5L 6-cyl | CVT | 19 | 26 | 22 | $3,750 |
| QX60 FWD | 3.5L 6-cyl | CVT | 21 | 27 | 23 | $3,550 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 16V244000Apr 26, 2016Air bags › Sensor › Occupant classificationCovers: Infiniti QX60 2014–2016, Nissan Altima 2013–2016, Sentra 2013–2016 +14 more
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and…
Recall details for the 2016 Infiniti QX60 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 220 on record; the latest 10 are shown.
- 11031720Apr 13, 2026Body and structure. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT…
- 11031701Mar 30, 2026Electrical system. TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless…
- 11014469Feb 20, 2025Electrical system, Forward collision avoidance. AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70…
- 11009064Sep 19, 2024Air bags. DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
- 11002539May 20, 2024Electrical system. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11002537May 20, 2024Electrical system. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001653May 20, 2024Electrical system. CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001182Apr 30, 2024Visibility (wipers, defrost, mirrors). WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001179Apr 30, 2024Visibility (wipers, defrost, mirrors). REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001177Apr 29, 2024Visibility (wipers, defrost, mirrors). WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Other model years of the Infiniti QX60
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 10 | — | 0 | 5 | 24 | — | Too new |
| 2025 | 20 | — | 1 | 5 | 24 | — | Too new |
| 2024 | 20 | 23,000 | 3 | 5 | 23 | — | Too new |
| 2023 | 28 | 38,000 | 3 | 5 | 23 | 59 · Typical | Too new |
| 2022 | 23 | 13,000 | 2 | 5 | 23 | — | Rising |
| 2020 | 24 | 13,000 | 1 | 5 | 22 | — | Rising |
| 2019 | 39 | 20,000 | 2 | 5 | 22 | 36 · Typical | Rising |
| 2018 | 38 | 50,000 | 1 | 5 | 22 | 13 · Fewer | Stable |
| 2017 | 68 | 28,000 | 2 | 5 | 22 | 53 · Typical | Stable |
| 2016 | 29 | 35,000 | 1 | 5 | 23 | 17 · Fewer | Rising |
| 2015 | 92 | 56,000 | 3 | 5 | 23 | 50 · Typical | Stable |
| 2014 | 199 | 62,000 | 7 | 5 | 22 | 100 · More | Falling |
All Infiniti QX60 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2016 Infiniti QX60 have?
NHTSA recorded 29 consumer complaints for the 2016 Infiniti QX60 as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2016 Infiniti QX60 is reported most often?
Air bags is named most often, in 12 complaints (41% of the total), followed by other or unknown with 5.
Has the 2016 Infiniti QX60 been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2016 Infiniti QX60 do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2016 Infiniti QX60 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2016 Infiniti QX60 get?
The EPA rates the 2016 Infiniti QX60 (QX60 FWD, 3.5L 6-cyl) at 23 mpg combined, 21 city and 27 highway, with an estimated annual fuel cost of $3,550 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2016 Infiniti QX60 reported?
Among the 15 complaints that include a mileage, the median is 35,000 miles and the middle half falls between 22,000 and 70,000 miles; 60% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.