2022 Infiniti QX60 Technical Service Bulletins

119 technical service bulletins (TSBs) are on record for the 2022 Infiniti QX60. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10233671Mar 9, 2023Seat belts. SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233657Mar 9, 2023Equipment. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233648Mar 9, 2023Forward collision avoidance. AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233823Mar 8, 2023Equipment, Electrical system. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update…
• 10232646Feb 27, 2023Visibility (wipers, defrost, mirrors), Body and structure. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232644Feb 27, 2023Visibility (wipers, defrost, mirrors), Body and structure. WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232647Feb 22, 2023Visibility (wipers, defrost, mirrors), Body and structure. WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232645Feb 22, 2023Wheels. WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232649Feb 17, 2023Electrical system. WIRELESS CHARGER DOES NOT CHARGE IPHONE 12 OR NEWER IF YOU CONFIRM The client states that their Wireless Charger does not charge an iPhone 12 or newer. HINT: The client may describe that when an iPhone is placed on the Wireless Charger, the indicator light illuminates orange, but after approximately 15 seconds it flashes and turns off, and does not charge the phone. ACTION 1. Confirm the current Wireless Charger…
• 10231854Feb 10, 2023Electrical system. SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10231855Feb 2, 2023Electrical system. DISPLAY SCREEN IS BLANK/BLACK WHEN IN AROUND VIEW® MONITOR MODE IF YOU CONFIRM The display screen is blank/black, instead of displaying the Around View® Monitor camera image, when the vehicle is shifted into Reverse or by pressing the CAMERA button. ACTION 1. Confirm the current Infotainment Software Version. See steps 1-4 starting on page 2. 2. If the current Infotainment Software Version is “1570” perform…
• 10231090Jan 23, 2023Electrical system. SOFTWARE UPDATE AFTER AV CONTROL UNIT REPLACEMENT SERVICE INFORMATION After replacement of the AV Control Unit on an APPLIED VEHICLE, it is necessary to verify the current software version of the new AV Control Unit to determine if a software version update is required. Follow the steps outlined in the SERVICE PROCEDURE below to determine the current software version and if the AV Control Unit requires a software…
• 10231085Jan 23, 2023Electrical system. TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10231086Jan 20, 2023Electrical system. SERVICE INFORMATION FOR DISTANCE SENSOR DTC DIAGNOSIS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10231088Jan 18, 2023Electrical system. MISSING OR CORRUPTED MAP DATA IF YOU CONFIRM Client states the error screen, shown in Figure 1, appears when using navigation. ACTION Follow the SERVICE PROCEDURE in this bulletin to download the map data from the ASIST Downloader, and then update the AV Control Unit with the map data.
• 10231084Jan 18, 2023Electrical system. DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10229666Dec 22, 2022Equipment. Air Conditioner Condenser Pipe Voluntary Emission Service Campaign REVISED December 22, 2022 Please discard earlier versions of this bulletin. The announcement under campaign ID PC900, from August 5, 2022 has been revised to include the following: • Vehicles previously identified under PC900 are now identified in Service Comm as PC940.
• 10229602Dec 21, 2022Equipment. VOLUNTARY EMISSION SERVICE CAMPAIGN 2022 QX60; A/C CONDENSER PIPE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10229651Dec 8, 2022Electrical system. INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION SERVICE INFORMATION When replacing an AV control unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA-update capable. 1. Reprogram…
• 10227253Nov 23, 2022Transmission and drivetrain. DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (cv Joint Boot Kit) availability.  If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired…
• 10227248Nov 9, 2022Transmission and drivetrain. ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10226129Nov 4, 2022Forward collision avoidance. SERVICE INFORMATION FOR DISTANCE SENSOR DTC DIAGNOSIS SERVICE INFORMATION If DTC C2581-78 (Distance sensor) and/or C2581-92 (Distance sensor) are stored as CURRENT in the LASER/RADAR system, and there is no external impact damage to the outside of the front bumper fascia, the following SERVICE PROCEDURE must be followed prior to replacing any components.
• 10226128Nov 1, 2022Electrical system. TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10226053Oct 18, 2022Engine cooling. MISFIRE DTCS STORED IN THE ECM DURING COLD START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10222862Oct 10, 2022Electrical system. DTCS B2E4B-06, B2E60-06, B2E61-06 STORED IN THE TCU IF YOU CONFIRM The customer experiences an issue with the INFINITI InTouch® Service remote commands, AND Any of the following DTCs are present in the Telematics Control Unit (TCU):  B2E4B-06  B2E60-06  B2E61-06 NOTE: These DTCs are caused by an issue with a cloud-server that is related to the TCU. The DTC diagnosis was mistakenly added to some ESMs and…
• 10222860Oct 10, 2022Electrical system, Lane departure, Forward collision avoidance. LANE CAMERA OVER TEMPERATURE DTC STORED SERVICE INFORMATION The Lane Camera can become overheated if the interior room temperature or temperature around the camera becomes excessively high, and does not initially indicate a sustained fault. If overheated, the Lane Camera should be cooled to outside ambient temperature, any stored DTCs erased, and then allowed to resume operation. Refer to the ESM for any DTCs that…
• 10222705Sep 27, 2022Transmission and drivetrain. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10222712Sep 26, 2022Body and structure, Electrical system. POWER BACK DOOR INTERMITTENT OPERATION AND DTCS STORED IN AUTO BACK DOOR ECU SERVICE INFORMATION If you confirm the power back door does not operate or has intermittent operation, and any of the following DTCs are stored in the AUTO BACK DOOR ECU:  B2422-78 (Back Door Position Abnormal)  B2422-79 (Back Door Position Abnormal)  B2426-11 (Spindle Sensor LH)  B2426-13 (Spindle Sensor LH)  B2426-25…
• 10222709Sep 21, 2022Body and structure, Electrical system. AUTOMATIC BACK DOOR INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10218940Aug 15, 2022Engine cooling. MISFIRE DTCS STORED IN THE ECM DURING COLD START IF YOU CONFIRM Any single or combination of the following DTCs are present in the ECM during a cold start warm-up cycle on an APPLIED VEHICLE:  P0300 (MULTI CYL MISFIRE)  P0301 (CYL 1 MISFIRE)  P0302 (CYL 2 MISFIRE)  P0303 (CYL 3 MISFIRE)  P0304 (CYL 4 MISFIRE)  P0305 (CYL 5 MISFIRE)  P0306 (CYL 6 MISFIRE) AND There is no drivability concern…
• 10219011Aug 5, 2022Equipment. Air Conditioner Condenser Pipe Voluntary Emission Service Campaign REVISED August 5, 2022 Please discard earlier versions of this bulletin. The announcement from July 22, 2022 has been revised to include the following: • The parts restriction will be removed on the following parts and dealers will be able to order, as needed, via normal ordering process beginning August 12, 2022.
• 10218639Jul 25, 2022Electrical system, Engine cooling. INTELLIGENT KEY DOOR LOCK BUTTONS INOPERATIVE AFTER REMOTE ENGINE START KIT INSTALLATION SERVICE INFORMATION When performing step 3.19 of the Remote Engine Start_QX60_T99K1 6SA00 on an APPLIED VEHICLE per the Accessory Installation Instructions on ASIST (Figure 1), there will be two (2) buttons labeled REMOTE ENGINE STARTER under Work support (Figure 2 on page 2). Choosing the incorrect button will result in the…
• 10218658Jul 22, 2022Visibility (wipers, defrost, mirrors). Air Conditioner Condenser Pipe Voluntary Emission Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Emission Service Campaign to correct a potential refrigerant leak on specific model year 2022 INFINIT QX60 vehicles identified in Service Comm and DBS National Service History. Affected vehicles may have reduced Air Conditioner (AC) cooling performance due to a refrigerant leak caused…
• 10218638Jul 22, 2022Engine cooling. VOLUNTARY EMISSION SERVICE CAMPAIGN 2022 QX60; A/C CONDENSER PIPE INTRODUCTION Infiniti is conducting this voluntary emission service campaign, on certain specific model year 2022 QX60 vehicles, to replace the A/C condenser pipe. This service will be performed at no charge to the client for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number PC900 to this campaign.
• 10218692Jun 16, 2022Transmission and drivetrain. LOW SPEED TRANSMISSION UPSHIFT IMPROVEMENT IF YOU CONFIRM The customer notices a 1st to 2nd gear upshift while driving at slow speeds and when the transmission’s fluid temperature is warming up, AND There are no TCM related DTCs present. ACTION Perform the steps in the SERVICE PROCEDURE to: 1. Confirm the current TCM part number. 2. Reprogram the TCM, if applicable.
• 10218704May 31, 2022Transmission and drivetrain. INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10218740May 11, 2022Seats. KNOCK NOISE OVER BUMPS FROM SECOND ROW SEATS IF YOU CONFIRM A knocking and/or rattling noise is heard in one, or both, second row seat(s), when driving over uneven or rough road surfaces. ACTION Perform the SERVICE PROCEDURE, starting on page 2, to install two (2) plastic washers into each seat. NOTE: This procedure will be applied to both the incident seat, as well as the remaining second row seat.
• 10218739May 10, 2022Electrical system. SOFTWARE UPDATE POP-UP NOTIFICATION SERVICE INFORMATION The infotainment system in the APPLIED VEHICLES has the ability to update its software through an Over-The-Air (OTA) link. As software updates become available for new features, and/or patches, the software update screen (pop-up) shown in Figure 1 will automatically be displayed. Much like cell phone and computer updates, this is a normal feature which allows…
• 10213156Apr 28, 2022Seat belts. SEAT BELT REMINDER SERVICE INFORMATION SERVICE INFORMATION On the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. Refer to the information in this bulletin, along with the related vehicle owner’s manual.
• 10212027Apr 26, 2022Air bags, Electrical system. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10213155Apr 21, 2022Electrical system. TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled and the TCU must be reset to re-enable the automatic collision notification function.
• 10213154Apr 19, 2022Transmission and drivetrain. “SERVICE AT POWER REDUCED” WARNING DISPLAYED AND DTC P0715 STORED IN THE TCM IF YOU CONFIRM The client states the “Service AT Power reduced” warning message (Figure 1) is/was displayed, AND DTC P0715 (INPUT SPEED SENSOR A) is the only DTC stored in the TCM. NOTE: DTC P0715 may be stored as ‘Past’. ACTION 1. Confirm the current TCM part number. 2. Reprogram the TCM, if applicable.
• 10213153Apr 12, 2022Electrical system. B2E01-96 (INTERNAL BATTERY) DTC STORED AS CURRENT IN IVC SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 (Internal battery) to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEURE starting on page 2.
• 10213693Apr 8, 2022Equipment, Electrical system. Audio Amplifier Reprogram Voluntary Service Campaign ***** Campaign Summary ***** INFINITI has reclassified the previously announced quality action (PC870) for new vehicle inventory as a Voluntary Service Campaign to inspect the audio amplifier and, if necessary, reprogram or replace the audio amplifier on 774 specific 2022 QX60 vehicles identified in Service Comm and DBS National Service History.
• 10213152Apr 7, 2022Electrical system. VOLUNTARY SERVICE CAMPAIGN 2022 QX60; AUDIO AMPLIFIER REPROGRAM INTRODUCTION Infiniti is conducting this voluntary service campaign, on certain specific model year 2022 QX60 vehicles, to reprogram the audio amplifier. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number PC883 to this campaign. This number must appear on all…
• 10213151Apr 5, 2022Fuel system. SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire “Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly” (fuel pump assembly). The fuel level sensor can be replaced separately.
• 10211984Mar 18, 2022Electrical system, Body and structure. AUTOMATIC BACK DOOR INOPERATIVE SERVICE INFORMATION If you confirm the automatic (power) back door is inoperative (e.g., the door will not open, close, latch, etc.):  Refer to ASIST and the ESM for diagnostic information.
• 10211983Mar 15, 2022Brakes. SERVICE INFORMATION FOR BRAKE SWITCH ADJUSTMENT FOR DTC C1142 AND/OR C1116 STORED SERVICE INFORMATION DTC C1142 (PRESS SEN CIRCUIT) and/or C1116 (STOP LAMP SW) may be stored if the Stop Lamp Switch and/or the Brake Pedal Position Switch are out of adjustment. Before replacing any components for DTCs C1142 (PRESS SEN CIRCUIT) and/or C1116 (STOP LAMP SW), stored as past or current, confirm that the Stop Lamp Switch…
• 10211973Mar 15, 2022Transmission and drivetrain, Equipment. INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10211976Mar 3, 2022Other or unknown. TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

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