2018 Infiniti QX80 Technical Service Bulletins

124 technical service bulletins (TSBs) are on record for the 2018 Infiniti QX80. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10190150Mar 24, 2021Electrical system. INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10190162Mar 17, 2021Equipment, Electrical system. INTELLIGENT KEY BATTERY DISCHARGED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10191968Mar 16, 2021Equipment, Electrical system. INFINITI; DISPLAY CONTROL UNIT INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10191990Mar 12, 2021Equipment, Electrical system. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
• 10191905Mar 11, 2021Equipment, Electrical system. INFINITI; MICROPHONE DOES NOT WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10190027Mar 10, 2021Electrical system, Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10190188Mar 5, 2021Electrical system. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10190187Mar 1, 2021Engine cooling. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10188539Feb 10, 2021Electrical system, Equipment. 2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10188536Feb 10, 2021Electrical system. SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10188303Feb 3, 2021Forward collision avoidance, Lane departure. AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10188305Feb 2, 2021Equipment, Electrical system, Forward collision avoidance. LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10188296Feb 1, 2021Equipment, Electrical system. CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10186787Jan 22, 2021Electrical system, Engine cooling. INTELLIGENT KEY BATTERY DISCHARGED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10183964Nov 5, 2020Lane departure, Forward collision avoidance. AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10180980Sep 16, 2020Electrical system, Lane departure. LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used.  For all other models, consult the Electronic Service Manual (ESM). The following CONSULT-III plus (C-III plus) figures and steps are only provided to indicate where the VEHICLE REFERENCE VALUE from Table A is to be entered. The entire camera aiming…
• 10180978Sep 14, 2020Fuel system, Equipment. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
• 10179559Aug 13, 2020Engine cooling. RATTLE FROM HEAT SHIELD IF YOU CONFIRM There is a rattle noise coming from the right front of the vehicle when the engine is running, when turning the steering wheel, or when driving at parking lot speeds. ACTION Adjust the clearance between the heat shield above the exhaust front tube (RH) and the frame to 10 mm, AND Adjust the clearance between the rear cooler and heater pipe assembly and the heat shield above…
• 10179558Aug 10, 2020Engine cooling. VK56 CONNECTING ROD CAP BOLT SERVICE INFORMATION SERVICE INFORMATION A change has been made to the connecting rod cap bolt service part. The new service part (B in Figure 1) is visually different, but is a direct replacement for the original equipment part. IMPORTANT: See page 2 for the procedure to inspect the cap bolt service part for excessive stretch.
• 10172179Feb 18, 2020Equipment, Fuel system, Electrical system. 2016-2019 QX80; MIL ON WITH DTC P0174 IF YOU CONFIRM The MIL is ON and only DTC P0174 (FUEL SYS LEAN B2) is stored in the ECM. ACTION 1. Confirm the current ECM part number. 2. Reprogram the ECM, if applicable.
• 10171197Jan 24, 2020Visibility (wipers, defrost, mirrors). 2016-2020 QX80; OUTSIDE MIRROR(S) LOOSE AT BASE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10171195Jan 17, 2020Suspension. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10171213Jan 10, 2020Equipment. 2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10167287Oct 18, 2019Steering. 2018-2019 QX80; STEERING WHEEL JUDDERS WHILE TURNING AT LOW SPEED IF YOU CONFIRM The vehicle has a judder in the steering wheel while turning and only at speeds between 1-9 MPH. ACTION Replace the power steering high pressure piping with the part listed in the Parts Information on page 6. IMPORTANT: Inform the customer that this repair will reduce, but does not eliminate the amount of judder felt in the steering…
• 10167279Oct 8, 2019Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10165750Sep 12, 2019Electrical system, Seats, Air bags. DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software.  Refer to SERVICE PROCEDURE on the next page. HINT: “OCS” may also be referred to as “ODS”. 2. Perform “75-zero RESET”.
• 10165747Sep 6, 2019Electrical system, Equipment. SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10164637Aug 13, 2019Engine cooling. REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10163939Jul 26, 2019Electrical system. 2018-2019 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10163941Jul 22, 2019Engine cooling. 2017-2018 QX80; ENGINE KNOCK OR TICK NOISE IF YOU CONFIRM A knock or tick noise is coming from the engine Or The customer states a knock or tick noise is heard from the engine area. ACTION Refer to REPAIR OVERVIEW on page 3.
• 10162969Jun 24, 2019Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10161388May 22, 2019Lane departure, Equipment. AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield.
• 10160176Apr 2, 2019Equipment. EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. - Not all cleaners are created equal. - Many cleaners come in concentrated form. - Alkaline cleaners (cleaners with a high pH value) can cause spots on…
• 10158421Mar 19, 2019Electrical system, Equipment. SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.
• 10158424Mar 5, 2019Equipment, Fuel system, Other or unknown. INFINITI; P0171 AND P0174 SERVICE INFORMATION SERVICE INFORMATION Diagnosis for DTCs P0171 (FUEL SYS LEAN B1) and P0174 (FUEL SYS LEAN B2) have been revised for the APPLIED VEHICLES listed above. When performing diagnosis for either of these DTCs, start by using the SERVICE PROCEDURE section of this bulletin. NOTE: The related Electronic Service Manuals (ESM) will be revised in the future to include these…
• 10158423Mar 4, 2019Equipment, Electrical system. INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor. - Refer to the applicable Electronic Service Manual (ESM) and follow the diagnostic procedure for DTC P219A and/or P219B.
• 10155156Feb 28, 2019Equipment. CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles with INFINITI InTouch?, has the abillity to trigger specific customized settings for the radio, clock, heating and air conditioning (HVAC) and navigation that are unique to that key, and…
• 10152991Jan 29, 2019Engine cooling. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
• 10152989Jan 29, 2019Engine cooling. ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
• 10152987Jan 24, 2019Equipment. TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10152993Jan 15, 2019Equipment. 2018-2019 INFINITI VEHICLES; DISPLAY CONTROL UNIT SERVICE INFORMATION SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an APPLIED VEHICLE for any reason, follow the steps in the Service Procedure to: - Confirm proper diagnosis and repair with TECH LINE to obtain DCU order approval, then place the order with DENSO. NOTE: The DCU order approval process does not apply to 2017 model year…
• 10153546Dec 19, 2018Electrical system, Equipment. INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.
• 10153544Dec 11, 2018Visibility (wipers, defrost, mirrors). 2016-2019 QX80; OUTSIDE MIRROR(S) LOOSE AT BASE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10153545Dec 2, 2018Electrical system, Equipment. INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when in Drive (vehicles manufactured before May 1, 2018) - Average fuel economy displays 99.9 MPG - Display screen flickers at higher ambient interior temperatures - SXM Info Apps (Weather…
• 10152506Nov 13, 2018Air bags. AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Diagnostic Mode and needs to be returned to User Mode. ACTION 1. Use CONSULT-III plus to check for Air Bag DTCs and perform repairs as needed. 2. Return the Air Bag Diagnosis Sensor…
• 10149809Oct 24, 2018Equipment, Body and structure. PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use…
• 10149806Oct 12, 2018Transmission and drivetrain. TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle operation and function to help with vehicle diagnosis and diagnostic validation. IMPORTANT: For transmission/engine repair or replacement, retailers are required to connect C-III plus…
• 10149802Oct 9, 2018Equipment. Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to reassign vehicles to retailers based on the most recent owner information we received.
• 10149803Oct 2, 2018Air bags. Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following vehicles: ? 2001 I30 ? 2002-04 I35 ? 2003-08 FX ? 2002-03 QX4 ? 2006-10 M Sedan INFINITI expects to upload the next refreshed owner list to…
• 10145541Sep 28, 2018Equipment. DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner contact information for specific campaigns. Currently, only Takata campaign owner lists are available.

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