2018 Infiniti QX80 Problems
- Complaints
- 9filed with NHTSA
- Median mileage
- 13,700miles, 2 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 16 mpgcombined, 5.6L 8-cyl RWD · 14 city / 20 hwy
Sources: NHTSA records for the 2018 Infiniti QX80 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 9 consumer complaints for the 2018 Infiniti QX80. The part named most often is electrical system, with 4 complaints (44% of the total), followed by other or unknown (3) and air bags (2). 2 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 13,700 miles. Of all complaints, 1 involved a crash, 1 an injury, according to the filers. NHTSA lists 2 recall campaigns and 124 technical service bulletins for this model year. Electrical system complaints overlap with 51 technical service bulletins filed under the same part. Other or unknown complaints overlap with 2 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system4 44%
- Other or unknown3 33%
- Air bags2 22%
- Exterior lighting1 11%
- Seat belts1 11%
- Steering1 11%
Example complaints
Electrical system: “The contact wife owns a 2018 Infiniti QX80 AWD. The contact stated that the Telematics Control Unit (TCU) of the vehicle operated in 3G however, the AT&T servers were shutting down causing the functionality of the TCU to become inoperable. The vehicle was not taken to a dealer. The manufacturer was informed of the failure and informed the contact that there was no solution to the failure at the moment. The failure mileage was approximately 25,000.”
NHTSA complaint #11431105, filed 2021-08, 25,000 milesOther or unknown: “Subject: Request for Safety Defect Investigation and Recall – 2018 INFINITI QX80 Infotainment/Navigation Screen To Whom It May Concern: I am writing to formally request an investigation into a serious and recurring problem with the infotainment/navigation screen in my 2018 INFINITI QX80 and to request that INFINITI consider a safety recall or other appropriate remedy. The screen is malfunctioning by going black, freezing, failing to come on, and repeatedly turning on and off while I am driving the vehicle. This is not simply an inconvenience. …”
NHTSA complaint #11755996, filed 2026-08Air bags: “My vehicle is one oil change past the bumper to bumper warranty or 4000 miles. Air bag light is on. My regular mechanic took to dealer. Dealer said they see this problem all the time. Told us that in an accident the bags would not deploy and repair is more than $5000! We contacted Nissan north America. Extremely rude employee said too bad as vehicle was out of warranty. Said maybe could have done something if we had serviced vehicle at dealer instead of private shop but too bad. Explained that mechanic at dealership said this is a common problem and he was surprised it is not a recall. …”
NHTSA complaint #11425219, filed 2021-07Mileage when problems were reported
100% of the 2 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 2,400 and 25,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2018 Infiniti QX80. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| QX80 · SUV AWD | not rated | — | 5 | 5 | 3 · 21.6% risk |
| QX80 · SUV RWD | not rated | — | 5 | 5 | 3 · 23.6% risk |
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2018 Infiniti QX80 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| QX80 2WD | 5.6L 8-cyl | 7-speed automatic | 14 | 20 | 16 | $5,150 |
| QX80 4WD | 5.6L 8-cyl | 7-speed automatic | 13 | 19 | 15 | $5,500 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 26V455000Jul 15, 2026Equipment › Other › LabelsCovers: Infiniti QX80 2014–2027, Nissan Armada 2020–2026, Infiniti QX56 2011–2013
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can…
- 19V654000Sep 12, 2019Back over prevention › Sensing system › CameraCovers: Infiniti QX80 2018–2019, QX30 2018–2019, Nissan Armada 2018–2019 +23 more
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti…
Recall details for the 2018 Infiniti QX80 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 124 on record; the latest 10 are shown.
- 11031720Apr 13, 2026Body and structure. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT…
- 11031701Mar 30, 2026Electrical system. TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless…
- 11014469Feb 20, 2025Electrical system, Forward collision avoidance. AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70…
- 11009064Sep 19, 2024Air bags. DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
- 11002539May 20, 2024Electrical system. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11002537May 20, 2024Electrical system. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001653May 20, 2024Electrical system. CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004956May 11, 2024Electrical system. DTC C1A17-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001182Apr 30, 2024Visibility (wipers, defrost, mirrors). WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001179Apr 30, 2024Visibility (wipers, defrost, mirrors). REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Other model years of the Infiniti QX80
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 8 | 900 | 2 | — | 18 | — | Too new |
| 2025 | 8 | 3,000 | 4 | — | 18 | — | Too new |
| 2021 | 7 | 62,000 | 3 | 4 | 16 | — | Not enough data |
| 2020 | 6 | 2,500 | 2 | 4 | 16 | — | Not enough data |
| 2019 | 21 | 11,000 | 2 | 4 | 16 | — | Falling |
| 2018 | 9 | 13,700 | 2 | — | 16 | — | Not enough data |
| 2017 | 17 | 77,000 | 1 | — | 16 | — | Falling |
| 2016 | 15 | 27,448 | 1 | — | 16 | — | Rising |
| 2015 | 18 | 51,000 | 2 | — | 16 | — | Rising |
| 2014 | 21 | 78,000 | 4 | — | 16 | — | Falling |
Frequently asked questions
How many NHTSA complaints does the 2018 Infiniti QX80 have?
NHTSA recorded 9 consumer complaints for the 2018 Infiniti QX80 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2018 Infiniti QX80 is reported most often?
Electrical system is named most often, in 4 complaints (44% of the total), followed by other or unknown with 3.
Has the 2018 Infiniti QX80 been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2018 Infiniti QX80 get?
The EPA rates the 2018 Infiniti QX80 (QX80 2WD, 5.6L 8-cyl) at 16 mpg combined, 14 city and 20 highway, with an estimated annual fuel cost of $5,150 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2018 Infiniti QX80 reported?
Among the 2 complaints that include a mileage, the median is 13,700 miles and the middle half falls between 2,400 and 25,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.