2021 Infiniti QX80 Problems
- Complaints
- 7filed with NHTSA
- Median mileage
- 62,000miles, 1 complaints with mileage
- Recalls
- 3campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- 4 / 5stars overall, 2 rated versions
- EPA fuel economy
- 16 mpgcombined, 5.6L 8-cyl RWD · 14 city / 20 hwy
Sources: NHTSA records for the 2021 Infiniti QX80 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 7 consumer complaints for the 2021 Infiniti QX80. The part named most often is engine, with 2 complaints (29% of the total), followed by fuel system (2) and vehicle speed control (2). 1 of the complaints include a mileage, and 0% of those were filed for vehicles with under 50,000 miles; the median is 62,000 miles. NHTSA lists 3 recall campaigns and 98 technical service bulletins for this model year. Engine complaints overlap with 1 technical service bulletin filed under the same part. Fuel system complaints overlap with 1 recall campaign covering the control/drive module and 2 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine2 29%
- Fuel system2 29%
- Exterior lighting1 14%
- Other or unknown1 14%
Example complaints
Engine: “I have been saying that my vehicle is a safety hazard since April 2022. I have had it to the dealer 4x since then in addition to opening up several cases with Inifiniti Customer Service, but nobody has been able to protect my family and I and remedy the situation. At times the vehicle will not accelerate even when I push the gas all the way down. Then it will kick in and surge forward. I also have told them that at times it feels as if someone has rear ended me. There is a recall out there for cars manufactured through April 2020, but mine was manufactured in September 2020. …”
NHTSA complaint #11711375, filed 2026-01Fuel system: “What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel Rail/ System Pressure too low How was your safety or the safety of others put at risk? Car engine could stall and increasing the risk of a crash Has the problem been reproduced or confirmed by a dealer or independent service center? active recall R21A3 reported May 19,2021, yes got checked at Firestone auto care also this NHTSA Campaign ID 21V373000 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? …”
NHTSA complaint #11575429, filed 2024-03Vehicle speed control: “This is a 2021 Vehicle, and beginning in April of 2022, I have been telling my dealer that there is something wrong, but they haven't been able to fix it. When I am driving, there are times when the car will fail to accelerate. Also at times it feels like I have been rear ended and the car lurches. I have said this is a safety issue and neither the dealer nor Inifiniti Customer Consumer Affairs have taken this seriously and remedied the situation. They all say there is nothing they can do. I have taken it to the dealer 6 times and opened up a case with Infiniti back in 2024 with no resolution.”
NHTSA complaint #11709395, filed 2026-01Mileage when problems were reported
0% of the 1 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 62,000 and 62,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2021 Infiniti QX80. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| QX80 · SUV AWD | ★★★★☆ | 2 / 3 | 5 | 5 | 3 · 21.9% risk |
| QX80 · SUV RWD | ★★★★☆ | 2 / 3 | 5 | 5 | 3 · 23.7% risk |
Driver aids listed by NHTSA for the 2021 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking not available.
Neighbouring years: 2020: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2021 Infiniti QX80 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| QX80 2WD | 5.6L 8-cyl | 7-speed automatic | 14 | 20 | 16 | $5,150 |
| QX80 4WD | 5.6L 8-cyl | 7-speed automatic | 13 | 19 | 15 | $5,500 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 26V455000Jul 15, 2026Equipment › Other › LabelsCovers: Infiniti QX80 2014–2027, Nissan Armada 2020–2026, Infiniti QX56 2011–2013
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can…
- 21V599000Aug 2, 2021Back over prevention › Display functionCovers: Infiniti QX80 2021, Q60 2021, Q50 2021
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply…
- 21V373000May 20, 2021Fuel system, gasoline › Delivery › Fuel pump › Control/drive moduleCovers: Infiniti QX80 2020–2021, Nissan Armada 2020–2021
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
Recall details for the 2021 Infiniti QX80 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 98 on record; the latest 10 are shown.
- 11031720Apr 13, 2026Body and structure. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT…
- 11014469Feb 20, 2025Electrical system, Forward collision avoidance. AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70…
- 11009065Sep 19, 2024Seat belts. SERVICE INFORMATION In the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. Refer to the information in this bulletin, along with the related vehicle owner’s manual…
- 11009064Sep 19, 2024Air bags. DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
- 11006966Aug 15, 2024Electrical system. TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the…
- 11006964Aug 15, 2024Electrical system. DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 for “Internal battery”…
- 11006962Aug 15, 2024Electrical system. AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM The AV control unit…
- 11006961Aug 15, 2024Electrical system. TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT: If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the TCU. Have the client…
- 11006990Jul 22, 2024Electrical system. DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2020-2024 Q50 (V37) 2020-2022 Q60 (CV37) 2020-2024 QX80 (Z62) SERVICE INFORMATION The APPLIED VEHICLES that come…
- 11002539May 20, 2024Electrical system. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Other model years of the Infiniti QX80
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 7 | 900 | 2 | — | 18 | — | Too new |
| 2025 | 8 | 3,000 | 4 | — | 18 | — | Too new |
| 2021 | 7 | 62,000 | 3 | 4 | 16 | — | Not enough data |
| 2020 | 6 | 2,500 | 2 | 4 | 16 | — | Not enough data |
| 2019 | 21 | 11,000 | 2 | 4 | 16 | — | Falling |
| 2018 | 9 | 13,700 | 2 | — | 16 | — | Not enough data |
| 2017 | 17 | 77,000 | 1 | — | 16 | — | Falling |
| 2016 | 15 | 27,448 | 1 | — | 16 | — | Rising |
| 2015 | 18 | 51,000 | 2 | — | 16 | — | Rising |
| 2014 | 21 | 78,000 | 4 | — | 16 | — | Falling |
Frequently asked questions
How many NHTSA complaints does the 2021 Infiniti QX80 have?
NHTSA recorded 7 consumer complaints for the 2021 Infiniti QX80 as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2021 Infiniti QX80 is reported most often?
Engine is named most often, in 2 complaints (29% of the total), followed by fuel system with 2.
Has the 2021 Infiniti QX80 been recalled?
NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2021 Infiniti QX80 do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2021 Infiniti QX80 4 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2021 Infiniti QX80 get?
The EPA rates the 2021 Infiniti QX80 (QX80 2WD, 5.6L 8-cyl) at 16 mpg combined, 14 city and 20 highway, with an estimated annual fuel cost of $5,150 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2021 Infiniti QX80 reported?
Among the 1 complaints that include a mileage, the median is 62,000 miles and the middle half falls between 62,000 and 62,000 miles; 0% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.