Recall 21V599000: 2021 Infiniti Q50 and 2 other models
- Report received
- Aug 2, 2021
- Manufacturer
- Nissan North America, Inc.
- Potentially affected
- 3,569vehicles
- Model years
- 2021
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Possible consequence
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2021 Infiniti Q506 complaints
- 2021 Infiniti Q603 complaints
- 2021 Infiniti QX807 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.