Investigation DP05007: 2000–2001 Mercedes-Benz C Class

Status

CLOSED

Opened

Nov 7, 2005

Closed

Mar 27, 2006

Model years

2000–2001

Subject

Transmission malfunction

Component: Power train › Automatic transmission › Control module (tcm/pcm/tecm)

Summary

The petitioner alleges that coffee from a cup, placed in the cup holder, spilled onto the gear shifter and shut down the vehicle?s entire electrical system. The concern raised by the petitioner was investigated (sq01-010) and was closed after odi concluded that the facts did not demonstrate a safety-related defect.odi has subsequently received nine more complaints alleging fluid contamination of the transmission shifter since the investigation was closed, none of which report crashes or injuries.these nine complainants mainly expressed dissatisfaction with the design of the cup holder and the cost of replacing the contaminated electronic selector module.similarly, in petitioner?s case she was able to operate the vehicle to a place where it could be safety stopped after the liquid spillage.the petitioner has not provided any evidence of a safety-related defect.in view of the foregoing and the need to allocate and prioritize nhtsa's limited resources to best accomplish the agency's safety mission, the petition is denied.

An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.

Model years covered

• 2001 Mercedes-Benz C Class14 complaints
• 2000 Mercedes-Benz C Class8 complaints