Investigation EA02010: 2002 Ford Explorer

Status

CLOSED

Opened

Jul 2, 2002

Closed

Feb 25, 2003

Model years

2002

Subject

Mis-assembled airbag clockspring

Component: Air bags

Summary

In july 2001, ford issued a special service message announcing that some air bagclockspring devices may produce noise when the steering wheel is turned full left or right.ford was aware that some clocksprings may have been improperly installed.the improper installation may also cause an open circuit and the air bag warning light to illuminate.starting with vehicles produced in september 2001, ford adding length to the clockspring wire to reduce the likelihood of damage from improper installation.odi's investigation revealed 32 comlaints (vehicle built prior to sept. 2001) of warning light but no crashes, injuries, lawsuits or claims.a safety defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed. The closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will take further action if warranted by the circumstances.see attached summary report.

An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.

Model years covered

• 2002 Ford Explorer3,295 complaints