Investigation EA18006: 2008–2013 Toyota Highlander
- Status
- CLOSED
- Opened
- Nov 16, 2018
- Closed
- Apr 2, 2024
- Model years
- 2008–2013
Subject
Steering Column Separation
Component: Steering › Column
Summary
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.
Model years covered
- 2013 Toyota Highlander207 complaints
- 2012 Toyota Highlander182 complaints
- 2011 Toyota Highlander181 complaints
- 2010 Toyota Highlander216 complaints
- 2009 Toyota Highlander134 complaints
- 2008 Toyota Highlander405 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.