Investigation PE09033: 2004–2005 Ford Freestar
- Status
- CLOSED
- Opened
- Jul 15, 2009
- Closed
- Nov 17, 2009
- Model years
- 2004–2005
Subject
Torque converter output shaft failure
Component: Power train › Automatic transmission
Summary
Odi has received 227 owner complaints alleging a sudden and unexpected loss of motive power due to an internal transmission failure in the subject vehicles.of those complaints, 124 can be attributed to the torque converter output shaft splines stripping causing a sudden loss of power to the drivetrain.the remaining 103 complaints experienced a loss of motive power but the specific internal failure cause within the transmission is not known.odi has upgraded the investigation to an engineering analysis (ea09-016) to continue its assessment of the scope, frequency and safety-related consequences of the alleged defect.
An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.
Model years covered
- 2005 Ford Freestar886 complaints
- 2004 Ford Freestar1,227 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.