2019 Jaguar I-Pace Technical Service Bulletins

360 technical service bulletins (TSBs) are on record for the 2019 Jaguar I-Pace. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10155299Feb 14, 2019Electrical system. Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
• 10155297Feb 14, 2019Seats. On vehicles with climate seats only, the climate seat function may turn ON and then OFF after selecting the seat squab icon on the Touchscreen.
• 10155301Feb 13, 2019Electrical system. Battery Energy Control Module (BECM) records DTC: P0A95-00 High Voltage Fuse 'A'
• 10155300Feb 13, 2019Electrical system. Battery Energy Control Module (BECM) records DTC: P0A95-00 High Voltage Fuse 'A'
• 10155303Feb 12, 2019Electrical system. Recent visits to retailers to resolve concerns with the High Voltage (HV) Traction Battery have shown a number of concerns have been identified with the 12V system. Some functions within the HV Traction Battery can be inhibited if concerns are detected with the 12V circuit. The 12V circuit concerns must be addressed before any diagnosis is done with the HV Traction Battery.
• 10155310Feb 8, 2019Suspension. A knocking noise may be heard from the front suspension when driving over bumps at speeds between 13 km/h (8 mph) and 32 km/h (20 mph).
• 10155290Feb 7, 2019Equipment, Electrical system. The charge cable (all variants) cannot be removed from the charge inlet
• 10155289Feb 7, 2019Electrical system, Equipment. The charge cable (all variants) cannot be removed from the charge inlet
• 10155288Feb 7, 2019Equipment, Electrical system. The charge cable (all variants) cannot be removed from the charge inlet
• 10155314Feb 6, 2019Electrical system. The I-PACE has been manufactured with hardware to enable DC-charging capability of up to 100kW and also to receive certain software updates via Software Over The Air (SOTA). On a limited number of vehicles, control module software updates are necessary for these capabilities to function.
• 10155281Feb 4, 2019Electrical system. An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may not have had Direct Current to Direct Current Converter charging activated. The vehicle?s high voltage batteries will continue to charge; however, this issue may result in the depletion of the 12V start up and auxiliary batteries, leading to reduced brake pedal feel and the vehicle will eventually…
• 10153327Jan 25, 2019Equipment. The charge cable (any level/type/mode) becomes stuck in the Charge Inlet and cannot be removed.
• 10153448Jan 24, 2019Seats. A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF.
• 10153326Jan 24, 2019Seats. A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF.
• 10153456Jan 10, 2019Electrical system. Customer may express concern in the calculated range displayed on the IPC versus the battery state of charge.
• 10153455Jan 10, 2019Electrical system. The vehicle does not charge or charges intermittently Charge Indicator may flash white & stuck in initializing phase of charging process
• 10153454Jan 10, 2019Electrical system. Customer is unable to charge vehicle or has concerns regarding expected range of the vehicle
• 10153449Jan 7, 2019Electrical system. While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Instrument Cluster. In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Remote Function Actuator (RFA)
• 10153866Dec 22, 2018Electrical system, Equipment. Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle.
• 10153865Dec 22, 2018Electrical system, Equipment. Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle.
• 10153869Dec 19, 2018Electrical system. Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not apply to any vehicle already registered and in use, either with the retailer or customer.
• 10153867Dec 16, 2018Electrical system, Equipment. Both screens will appear blank and do not come back online after an ignition cycle. Acronyms: Upper screen = Interactive Display Module "A" (IDMA) Lower screen = Super Infotainment Control Panel (SICP)
• 10153861Dec 12, 2018Latches, locks and linkages, Electrical system. Insufficient earth contact at rear of headlining - various symptoms or fault codes due to poor earth connection at the following ground points - Tailgate Harness Grounds: G4D476, G4D180XT and G4D149EA, G4D149E (See pictures 1 and 2) Additionally: Spoiler Harness Grounds: G9D132, G9D116 Ground point for RF filter at the center of the rear headlining (see picture 1) The customer may experience the following symptoms…
• 10153860Dec 12, 2018Electrical system. Insufficient earth contact at rear of headlining - various symptoms or fault codes due to poor earth connection at the following ground points - Tailgate Harness Grounds: G4D476, G4D180XT and G4D149EA, G4D149E (See pictures 1 and 2) Additionally: Spoiler Harness Grounds: G9D132, G9D116 Ground point for RF filter at the center of the rear headlining (see picture 1) The customer may experience the following symptoms…
• 10153859Dec 10, 2018Equipment. On X590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions
• 10153858Dec 10, 2018Electrical system, Equipment. HVCH is not operating causing no cabin heating. One of the following DTCs logged in the HVAC module: B1DC5-4B High Voltage Coolant Heater #1 - Over Temperature B1DC5-93 High Voltage Coolant Heater #1 - No Operation
• 10153856Dec 6, 2018Equipment. A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the 'Service required in X Kilometers/Miles' message and service required symbol will not be displayed on the Instrument Cluster (IC) to inform the customer that a service is due.
• 10153853Dec 6, 2018Electrical system. A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the 'Service required in X Kilometers/Miles' message and service required symbol will not be displayed on the Instrument Cluster (IC) to inform the customer that a service is due.
• 10153854Dec 4, 2018Latches, locks and linkages. The door exterior handle(s) may not fully retract when locking the vehicle. Door handle(s) may also show signs of a 'clunky' type motion and/or noise when locking the vehicle.
• 10152709Nov 16, 2018Suspension. Jaguar I-PACE front suspension noise on Air Active derivative (Air spring and active damper) when driving over speed bumps.
• 10148522Sep 6, 2018Brakes. Issue: Some customers may report a higher than expected level of hydraulic actuation system noise during brake applications. No DTCs or warning messages are present on the instrument panel and the vehicle is otherwise behaving as expected.
• 10148521Sep 6, 2018Brakes. Issue: Some customers may report a higher than expected level of hydraulic actuation system noise during brake applications. No DTCs or warning messages are present on the instrument panel and the vehicle is otherwise behaving as expected.
• 10146039Aug 29, 2018Equipment. Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
• 10146043Aug 28, 2018Body and structure. Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
• 10146042Aug 28, 2018Body and structure. Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
• 10146041Aug 28, 2018Body and structure. Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
• 10146040Aug 28, 2018Body and structure. Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
• 10146032Aug 20, 2018Electrical system. A customer may report "Hood Open" message displays on IP with hood closed.
• 10146031Aug 20, 2018Electrical system. 18C - New face of InControl Touch Pro and 18C software improvements
• 10146030Aug 20, 2018Equipment. SIM card activation issues
• 10146029Aug 20, 2018Equipment. InControl Touch Pro phase 4 customer letter
• 10146010Aug 4, 2018Electrical system. ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180
• 10146225Jul 20, 2018Electrical system. Issue: The customer may experience a whistle noise subjectively from the instrument panel area which originates at the front end of the car. Noise is evident only at speeds of above 130KPH / 80MPH.
• 10146224Jul 20, 2018Electrical system. Issue: The customer may experience a whistle noise subjectively from the instrument panel area which originates at the front end of the car. Noise is evident only at speeds of above 130KPH / 80MPH.
• 10146223Jul 20, 2018Body and structure. Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
• 10146222Jul 20, 2018Body and structure. Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
• 10146221Jul 20, 2018Body and structure. Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
• 10146220Jul 20, 2018Body and structure. Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
• 10146166Jul 16, 2018Equipment. Issue: Customers may report that the fascia centre vents have ceased to move in operatation
• 10146165Jul 13, 2018Body and structure. Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

← All problems reported for the 2019 Jaguar I-Pace