2020 Jaguar I-Pace Technical Service Bulletins

259 technical service bulletins (TSBs) are on record for the 2020 Jaguar I-Pace. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10178140Jul 20, 2020Transmission and drivetrain. Unable to charge vehicle- The indicator may flash red or continuously remain in the initializing phase
• 10178108Jul 10, 2020Equipment, Visibility (wipers, defrost, mirrors). A Customer may express a concern that the Air Conditioning (A/C) has poor performance
• 10177170Jun 19, 2020Equipment. A customer may report that the air deflector in front of the rear tire is coming loose.
• 10177113Jun 19, 2020Equipment, Body and structure. Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
• 10177114Jun 9, 2020Equipment. 1 or both of the air deflectors installed on the rocker panel moldings may become loose/adrift over time. They may rotate around the retaining scrivet and come in contact with the rear tires, causing a rubbing noise.
• 10177162Jun 4, 2020Transmission and drivetrain. Unable to charge vehicle at DC Fast Chargers
• 10177112Jun 4, 2020Engine cooling, Transmission and drivetrain. Excessive cooling fan noise and degradation of cooling fan performance
• 10175602May 26, 2020Body and structure, Electrical system. The heated tailgate window is inoperative when the switch is in the ON position. Further investigation has found that fuse F17 in the Passenger Junction Box (PJB) has blown.
• 10174489Apr 10, 2020Electrical system. JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying “Radio not available” from vehicle start-up and continues for the entire drive.
• 10174478Apr 9, 2020Electrical system. Popping sound or crackling noise from the audio system while in use.
• 10174477Apr 9, 2020Electrical system. To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
• 10174465Apr 9, 2020Electrical system. Unable to charge vehicle at DC Fast Chargers
• 10174453Apr 1, 2020Equipment. An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the 'Hood Open' warning displayed on the Instrument Cluster (IC).
• 10174435Apr 1, 2020Equipment. A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the 'Hood Open' warning displayed on the Instrument Cluster (IC).
• 10173509Mar 20, 2020Suspension. The All Surface Progress Control (ASPC), Dynamic Stability Control (DSC), driving mode and air suspension (if installed) switches are inoperative and related warning messages may be displayed on the Instrument Panel Cluster (IPC).
• 10173431Mar 20, 2020Electrical system, Equipment. InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
• 10173570Mar 16, 2020Electronic stability control. A customer may report that the All Surface Progress Control (ASPC) Dynamic Stability Control (DSC), driving mode and air suspension (if equipped) switches are inoperative and related warning messages are displaced on the Instrument Panel Cluster (IPC).
• 10173445Mar 16, 2020Electrical system. Popping sound or crackling noise from the audio system while in use.
• 10173444Mar 16, 2020Electrical system. XM radio is inop.
• 10173504Mar 4, 2020Transmission and drivetrain. A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting type noise followed by an abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph).
• 10172192Feb 21, 2020Equipment, Electrical system. XM radio is inop.
• 10171145Jan 29, 2020Equipment, Electrical system. "Range displayed is lower than expected, Vehicle displays 201 at 100% State of Charge"
• 10171142Jan 29, 2020Electrical system. Pop Noise From Audio Output
• 10171139Jan 21, 2020Electrical system. H264 I-pace software enhancements
• 10171160Jan 9, 2020Equipment. Popping sound or crackling noise from the audio system while in use.
• 10169875Dec 20, 2019Electrical system. EV Software enhancement
• 10169946Dec 19, 2019Electrical system. RESCINDED - A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where anInstrument Cluster (IPC) software update is available to bring the module up to the latest level and make sure the customer receives highest possible vehicle quality.
• 10169907Dec 19, 2019Electrical system. Reduced electrical vehicle (ev) range displayed
• 10169900Dec 19, 2019Electrical system. Instrument Cluster (IC) Software Update
• 10169928Dec 18, 2019Electrical system. An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the Acoustic Vehicle Alert System (AVAS) warning message may incorrectly display on the Instrument Panel Cluster (IPC). The warning message may indicate that AVAS is not available when the system is available.
• 10169910Dec 18, 2019Electrical system, Transmission and drivetrain. 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting type noise followed by an abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph).
• 10169908Dec 18, 2019Electrical system. Acoustic vehicle alert system (avas) warning message
• 10168928Nov 29, 2019Electrical system. Vehicle only accepts charge up to 94% then IPC shows charge completed.
• 10168878Nov 27, 2019Equipment, Electrical system. Web Browser functionality is not available.
• 10168877Nov 27, 2019Equipment, Electrical system. Voice control is not able to locate destination entry.
• 10168876Nov 27, 2019Electrical system. Intelligent Emergency Braking warning displayed on IPC.
• 10168875Nov 27, 2019Equipment, Electrical system. Quiescent battery drain due to TCU module.
• 10168873Nov 27, 2019Equipment, Electrical system. SOTA download does not complete first time through
• 10168868Nov 27, 2019Electrical system, Equipment. Customer is able to unlock and lock the vehicle but not able to start vehicle
• 10168867Nov 27, 2019Electrical system, Equipment. Customer states not able to start vehicle after state inspection test is performed.
• 10168865Nov 27, 2019Electrical system. Customer may state there is no audio present or volume control.
• 10168864Nov 27, 2019Electrical system. Customer may state there is no audio present or volume control.
• 10168863Nov 27, 2019Electrical system. Customer may state there is a pop noise or crackle when playing the audio.
• 10168833Nov 27, 2019Electrical system. High Voltage Battery State of Charge is below 10% after 120 or 150 day maintenance
• 10168832Nov 27, 2019Electrical system. Vehicle is not charger when charge indicator light is flashing Green
• 10168831Nov 27, 2019Electrical system. At 100% State of Charge, range will not display higher than 201 on the cluster
• 10168935Nov 18, 2019Electrical system, Engine cooling. Customer states the vehicle will not start.
• 10168931Nov 18, 2019Equipment. Customer states there is no audio output from the speakers on all sources.
• 10168929Nov 18, 2019Electrical system. Customer complaint in regards to Infotainment system.
• 10168922Nov 18, 2019Electrical system. Popping sound or crackling noise from the audio system while in use.

← All problems reported for the 2020 Jaguar I-Pace