2020 Jaguar I-Pace Technical Service Bulletins

259 technical service bulletins (TSBs) are on record for the 2020 Jaguar I-Pace. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10168899Nov 18, 2019Electrical system. Creep Mode is switched off with each ignition cycle
• 10168918Nov 14, 2019Electrical system. Navigation instructions not displayed on the Head up Display (HUD)
• 10167329Oct 29, 2019Equipment. Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
• 10167344Oct 28, 2019Electrical system, Equipment. Customer states there is no audio output from the speakers on all sources
• 10167343Oct 28, 2019Equipment, Electrical system. Customer states there is no audio output from the speakers on all sources
• 10167342Oct 28, 2019Engine cooling. Customer states the vehicle will not start
• 10167338Oct 28, 2019Equipment. Popping sound or crackling noise from the audio system while in use.
• 10167331Oct 28, 2019Fuel system. Range displayed is always 201 at 100% State of Charge
• 10167317Oct 8, 2019Brakes. EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
• 10167316Oct 8, 2019Brakes. EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
• 10167315Oct 8, 2019Other or unknown. There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
• 10167314Oct 8, 2019Other or unknown. There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
• 10167313Oct 8, 2019Other or unknown. There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
• 10166450Sep 24, 2019Equipment, Electrical system. Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.
• 10166449Sep 23, 2019Electrical system. An I-Pace customer has reported an inability to charge at a public charge station.
• 10166456Sep 19, 2019Electrical system. Vehicle may display a traction battery fault message on the Instrument cluster. This may be accompanied by restricted performance and/or inability to charge completely.
• 10166455Sep 19, 2019Electrical system. After 60+ days HV battery drains significantly and suddenly.
• 10166448Sep 10, 2019Back-over prevention (rear camera), Electrical system. The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B (IPMB) with no functional effect on the vehicle or camera system.
• 10164955Aug 23, 2019Transmission and drivetrain, Electrical system. A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) software calibration concern.
• 10164966Aug 8, 2019Electrical system. Customer states the vehicle will not start.
• 10164965Aug 8, 2019Equipment. Customer states there is no audio output from the speakers on all sources.
• 10164959Aug 8, 2019Electrical system. Customer may experience various warnings & symptoms i.e. difficulties charging the vehicle, a Traction Battery Warning, or inability to start the vehicle, Reduced Performance Warning.
• 10164958Aug 8, 2019Electrical system. Customer may experience a ?Clunk? whilst driving.
• 10164969Aug 2, 2019Body and structure, Latches, locks and linkages. An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the 'Hood Open' warning displayed on the Instrument Cluster (IC).
• 10164968Aug 2, 2019Electrical system, Equipment. All Jaguar retailers are advised that with immediate effect, UPS7919-1B H247 campaign has been suspended to allow for further investigations to be undertaken.
• 10164970Aug 1, 2019Electrical system, Transmission and drivetrain. A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) software calibration concern.
• 10163740Jul 26, 2019Electrical system, Equipment. Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
• 10163739Jul 26, 2019Electrical system, Equipment. Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
• 10163754Jul 11, 2019Brakes. A customer may report there is a noise at low speeds while braking.
• 10163753Jul 11, 2019Tires. The tire valve stem is broken or cracked.
• 10163752Jul 11, 2019Engine, Electrical system. Customer states the vehicle will not start
• 10163751Jul 11, 2019Electrical system, Equipment. Customer states there is no audio output from the speakers on all sources
• 10163748Jul 11, 2019Electrical system. Popping sound or crackling noise from the audio system while in use.
• 10163747Jul 11, 2019Electrical system. TCU_3 Programming failures
• 10163746Jul 11, 2019Forward collision avoidance. Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available
• 10164829Jun 19, 2019Electrical system. Customers and Retailers are reporting issues related to low, discharged or 12v battery related warning messages on Jaguar I-Pace (X590).
• 10163099Jun 19, 2019Electrical system. Customers and Retailers are reporting issues related to low, discharged or 12v battery related warning messages on Jaguar I-Pace (X590).
• 10164947Jun 13, 2019Equipment. InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
• 10164946Jun 13, 2019Electrical system, Equipment. Customer states there is no audio output from the speakers on all sources
• 10164943Jun 13, 2019Electrical system, Equipment. Popping sound or crackling noise from the audio system while in use.
• 10164942Jun 13, 2019Transmission and drivetrain. TCU_3 Programming failures
• 10164941Jun 13, 2019Forward collision avoidance. Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available.
• 10163116Jun 13, 2019Equipment. Customer states there is no audio output from the speakers on all sources
• 10163113Jun 13, 2019Equipment. Popping sound or crackling noise from the audio system while in use.
• 10163112Jun 13, 2019Electrical system. TCU_3 Programming failures
• 10163111Jun 13, 2019Electrical system. Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available.
• 10164949Jun 11, 2019Electrical system. A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
• 10164832Jun 6, 2019Electrical system. The customer may experience creep mode switched off after ignition cycle.
• 10164831Jun 6, 2019Electrical system. During PDI the retailer may experience range less than expected at 100% charge, specifically this has been reported as 325km or 201 miles which does not meet customers' expectations.
• 10163102Jun 6, 2019Electrical system. The customer may experience creep mode switched off after ignition cycle.

← All problems reported for the 2020 Jaguar I-Pace