2017 Jaguar XE Technical Service Bulletins

614 technical service bulletins (TSBs) are on record for the 2017 Jaguar XE. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10146036Aug 23, 2018Electrical system. Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Instrument Cluster. In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Body Control Module (BCM).
• 10146035Aug 22, 2018Seats. The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. This affects only vehicles with Light Oyster color seat trim.
• 10146032Aug 20, 2018Electrical system. A customer may report "Hood Open" message displays on IP with hood closed.
• 10146031Aug 20, 2018Electrical system. 18C - New face of InControl Touch Pro and 18C software improvements
• 10146030Aug 20, 2018Equipment. SIM card activation issues
• 10146029Aug 20, 2018Equipment. InControl Touch Pro phase 4 customer letter
• 10146026Aug 20, 2018Electrical system. Customersmay report a Check Engine Lamp illumination on the Instrument Cluster.
• 10146025Aug 17, 2018Electrical system. Issue: Customer experiences park brake warning message on instrument cluster. Park Brake may not release. One or more of the following DTC's may be stored in the Anti lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, C2008-13 - Left Motor - Circuit Open, C0037 - 14 - Left rear wheel speed sensor - Circuit short to ground or open, C0037 - 29 - Left rear wheel speed sensor - signal invalid…
• 10146024Aug 17, 2018Electrical system, Brakes. Issue: Customer experiences park brake warning message on instrument cluster. Park Brake may not release. One or more of the following DTC's may be stored in the Anti lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, C2008-13 - Left Motor - Circuit Open, C0037 - 14 - Left rear wheel speed sensor - Circuit short to ground or open, C0037 - 29 - Left rear wheel speed sensor - signal invalid…
• 10146023Aug 17, 2018Electrical system. Issue: Customer experiences park brake warning message on instrument cluster. Park Brake may not release. One or more of the following DTC's may be stored in the Anti lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, C2008-13 - Left Motor - Circuit Open, C0037 - 14 - Left rear wheel speed sensor - Circuit short to ground or open, C0037 - 29 - Left rear wheel speed sensor - signal invalid…
• 10146017Aug 14, 2018Transmission and drivetrain, Electrical system. Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
• 10146016Aug 14, 2018Body and structure, Equipment. On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
• 10146015Aug 14, 2018Engine, Equipment. Issue: JLR have received a number of reports reference timing chain cover plugs. Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time.
• 10146012Aug 10, 2018Engine. An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.
• 10146011Aug 10, 2018Engine. An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.
• 10146010Aug 4, 2018Electrical system. ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180
• 10146243Jul 30, 2018Electrical system. Issue: Reports have been received that when attempting to update control modules that are on the High Speed CAN network, SDD can fail to complete the software download and displays a on screen message 'A failure occurred - Error Code A02 = TX Timeout?.
• 10146238Jul 25, 2018Transmission and drivetrain. Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL
• 10146236Jul 24, 2018Body and structure. Water ingress into the passenger and/or luggage compartment may be evident.
• 10146219Jul 19, 2018Steering. Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle.
• 10146217Jul 18, 2018Transmission and drivetrain. Issue: The customer reports a MIL and P144C-00 is observed in the PCM.
• 10146161Jul 13, 2018Transmission and drivetrain. Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL.
• 10146160Jul 9, 2018Electrical system. Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive cycle.
• 10146159Jul 5, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10146158Jul 5, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10146157Jul 5, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10143050Jun 29, 2018Electrical system. In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
• 10143043Jun 27, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10143042Jun 27, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10143036Jun 22, 2018Electrical system, Equipment. Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
• 10143028Jun 19, 2018Tires. Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
• 10143027Jun 19, 2018Tires. Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
• 10143024Jun 11, 2018Equipment, Electrical system. An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another channel. This issue is a result of having InControl® Touch? Phase 3.0 software previously installed on the vehicle.
• 10143019Jun 4, 2018Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated
• 10142173May 23, 2018Equipment, Electrical system. The digital disc may not eject from the digital disc player or intermittently skips tracks, cycles quickly through tracks, and/or 'locks up.' On-screen commands and eject CD may also fail to operate. An ignition cycle usually temporarily resolves the problem.
• 10142165May 17, 2018Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
• 10142167May 16, 2018Body and structure. An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where due to a change to the robotic sealing process, a small area of sealant at the left and right A-pillar has been omitted. As a result, water can run through this area into the passenger compartment of the vehicle.
• 10142163May 16, 2018Electrical system. Issue: B1412-96 being flagged in the Gateway Module
• 10142162May 16, 2018Electrical system, Equipment. Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.
• 10142160May 16, 2018Electrical system, Equipment. Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.
• 10142159May 16, 2018Electrical system, Engine. Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Although these DTC's can indicate an issue with the Urea system, multiple components have been returned to the supplier with no fault found following repairs on customer vehicles.
• 10142147May 11, 2018Body and structure, Equipment. An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where due to a change to the robotic sealing process, a small area of sealant at the left and right A-pillar has been omitted. As a result, water can run through this area into the passenger compartment of the vehicle.
• 10142146May 11, 2018Equipment, Body and structure. A piece of trim may appear to be missing from the luggage compartment or the luggage compartment appears unfinished.
• 10142142May 11, 2018Body and structure. An issue has been identified on certain vehicles within the listed Affected Vehicle Range where due to a change to the robotic sealing process, a small area of sealant at the left and right A-pillar was omitted. As a result of this, water can run through this area into the passenger compartment of the vehicle.
• 10142148May 10, 2018Equipment, Electrical system. Upon investigation a technician may find that the Telematics Control Module (TCU) is not reporting on the network.
• 10142138May 4, 2018Electrical system, Brakes. The Electric Park Brake (EPB) may not release fully and the brake warning lamp will illuminate on the Instrument Cluster with the warning message 'Recalibrate EPB' displayed in the message center.
• 10142137May 4, 2018Body and structure. A creak noise may be evident from the front bulkhead.
• 10142136May 3, 2018Equipment, Body and structure. A slosh/slap noise from the front and/or rear door(s) may be evident. Upon further inspection, water may be found to be trapped in the door(s).
• 10142135May 1, 2018Body and structure, Equipment. An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where due to a change to the robotic sealing process, a small area of sealant at the left and right A-pillar has been omitted. As a result, water can run through this area into the passenger compartment of the vehicle.
• 10142134May 1, 2018Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

← All problems reported for the 2017 Jaguar XE