2011 Jaguar XJ Technical Service Bulletins

479 technical service bulletins (TSBs) are on record for the 2011 Jaguar XJ. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10146215Jul 17, 2018Equipment. Issue: Customer may report door lock cylinder cover missing or has become adrift.
• 10146214Jul 17, 2018Equipment. Issue: Customer may report door lock cylinder cover missing or has become adrift.
• 10146159Jul 5, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10146158Jul 5, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10146157Jul 5, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10143048Jun 29, 2018Suspension. The Air Suspension system warning light may be illuminated and the air suspension system may be inactive.
• 10143043Jun 27, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10143042Jun 27, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10143041Jun 27, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10143036Jun 22, 2018Equipment, Electrical system. Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
• 10143028Jun 19, 2018Tires. Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
• 10143027Jun 19, 2018Tires. Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
• 10143019Jun 4, 2018Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated
• 10142165May 17, 2018Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
• 10142162May 16, 2018Equipment, Electrical system. Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.
• 10142160May 16, 2018Electrical system, Equipment. Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.
• 10142134May 1, 2018Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
• 10142402Apr 18, 2018Engine cooling, Electrical system. Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
• 10142400Apr 13, 2018Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
• 10141091Mar 28, 2018Visibility (wipers, defrost, mirrors). Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
• 10141090Mar 28, 2018Visibility (wipers, defrost, mirrors). Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
• 10141087Mar 27, 2018Electrical system. Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.
• 10141083Mar 26, 2018Equipment. Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
• 10141078Mar 21, 2018Transmission and drivetrain. Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
• 10141068Mar 19, 2018Equipment, Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
• 10134968Mar 8, 2018Equipment. Jaguar Land Rover Shop Foreman Conference Call
• 10127618Dec 22, 2017Engine. A clatter/knock/rattle noise may be heard from the engine.
• 10127304Dec 22, 2017Engine. A clatter/knock/rattle noise may be heard from the engine.
• 10127609Dec 19, 2017Equipment. Issue: Jaguar headlining cleaning products
• 10127295Dec 19, 2017Equipment. Issue: Jaguar headlining cleaning products
• 10127608Dec 17, 2017Equipment, Electrical system. ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles…
• 10127294Dec 17, 2017Electrical system. ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles…
• 10127587Dec 15, 2017Electrical system. Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
• 10127293Dec 15, 2017Suspension. Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
• 10127619Dec 14, 2017Equipment. Presentation from Dealer Shop Foreman Conference Call
• 10127578Dec 5, 2017Suspension. Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint.
• 10127284Dec 5, 2017Suspension. Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint.
• 10127576Dec 4, 2017Fuel system. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
• 10127575Dec 4, 2017Fuel system. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
• 10127282Dec 4, 2017Fuel system. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
• 10127281Dec 4, 2017Fuel system. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
• 10127108Nov 10, 2017Electrical system. Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features
• 10127104Nov 6, 2017Equipment. When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
• 10124197Oct 27, 2017Brakes. Issue: Submitting a Brake Noise EPQR
• 10119570Sep 25, 2017Equipment, Electrical system. Issue: Park distance control (PDC) audio tones inconsistent with visual display.
• 10119560Sep 8, 2017Electrical system. Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09
• 10119555Sep 7, 2017Body and structure, Equipment, Visibility (wipers, defrost, mirrors). Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs.
• 10120500Aug 31, 2017Equipment. Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.
• 10118501Jul 17, 2017Equipment, Electrical system. Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
• 10131577Jun 20, 2017Transmission and drivetrain, Electrical system. Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.

← All problems reported for the 2011 Jaguar XJ