2011 Jaguar XJ Technical Service Bulletins

479 technical service bulletins (TSBs) are on record for the 2011 Jaguar XJ. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10131574Jun 9, 2017Engine. Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.
• 10131580Jun 7, 2017Electrical system. Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.
• 10131579Jun 7, 2017Transmission and drivetrain. Issue: Rear differential oil leak evident from the pinion seal.
• 10131576Jun 2, 2017Wheels. Issue: Wheel stud failures (fractures).
• 10097455Apr 17, 2017Electrical system, Equipment. "situation: a rhythmic 'blip' noise may be heard from the front door mid-range speakers. The noise may occur after the vehicle has been shut down for a number of minutes and is then woken up upon entry to the vehicle. Cause: under certain conditions, the instrument cluster may momentarily reset. This reset induces a ring break, which is identified as a rhythmic speaker 'blip' noise when the vehicle is woken up."
• 10118164Mar 30, 2017Electrical system. Issue: SIM card does not latch in SIM slot or cannot be read.
• 10118153Mar 23, 2017Equipment. TCU fails activation and DTC U2109 flagged
• 10110943Dec 12, 2016Engine. Situation: A 'humming' noise may be evident from the engine when the engine is idling.
• 10095351Nov 26, 2016Engine. Issue: the customer may report a noise from the engine bay. This maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. Investigation finds a concern with the primary idler pulley assembly which in some cases can lead to damage of the primary drive belt.
• 10095064Sep 7, 2016Equipment, Body and structure. Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
• 10080300Sep 6, 2016Seats. "issue incorrectly configured seat modules can cause incorrect functioning of the seat, or battery drain issues. The vehicle seat memory module logs u1a4c 00, “build end of line mode active” cause the seat module has been incorrectly configured to the vehicle."
• 10094630Aug 15, 2016Body and structure. Situation: the door pocket leather may be loose or wrinkled.
• 10094594Aug 15, 2016Equipment. Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
• 10094790Aug 1, 2016Latches, locks and linkages, Electrical system, Equipment. Issue: homelink universal transmitter not working
• 10093082Jul 15, 2016Equipment. Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
• 10093106Jul 7, 2016Equipment. Issue: centre console cup holder cover split (see attachment)
• 10080462Jun 30, 2016Body and structure. Issue: on some xj x351 models, the front lower bumper splitter trim is working loose and / or coming adrift
• 10080420Jun 28, 2016Body and structure. Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs.
• 10097592Jun 15, 2016Equipment, Electrical system. Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.
• 10117805May 19, 2016Body and structure. Situation: The door exterior aluminum finishers may exhibit discoloration.
• 10104421May 19, 2016Body and structure. "situation: the door exterior aluminum finishers may exhibit discoloration. Cause: this may be caused by the aluminum surface being affected by climatic conditions. Action: should a customer express this concern, follow the service instruction outlined below."
• 10096901May 19, 2016Body and structure, Brakes, Wheels, Seats, Steering. Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. This may be felt through the steering wheel and/or through the seats/vehicle body. It may, or may not, occur during braking.
• 10096946May 16, 2016Electrical system, Equipment. "issue a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle."
• 10096191Apr 26, 2016Equipment. Concern: a customer may report while utilizing the navigation map or while under route guidance, the vehicle’s touch screen switches off momentarily, and resets as if the vehicle were just started. A tell tale symptom might include "the system went blank momentarily, then the jaguar leaper appeared, and a few seconds later the infotainment system was operational again."
• 10096182Apr 20, 2016Body and structure. Issue: door latches being replaced when a customer reports issues with the locking, latching or soft close function on one or more doors on their vehicle.
• 10096162Apr 7, 2016Wheels, Tires. Issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. Customers and retailers have been unable to reinflate and maintain service pressures due to leakage from the tpms valves.
• 10097003Feb 26, 2016Brakes. Excessive corrosion on vehicle brake disc friction faces which could result in brake noise and/or judder
• 10096996Feb 22, 2016Equipment, Electrical system, Tires. Tpms system mis diagnosed
• 10096992Feb 22, 2016Electrical system. Software level check for incontrol touch pro
• 10097000Feb 18, 2016Electrical system. Incontrol touch pro map download to infotainment master controller will not complete process
• 10096999Feb 18, 2016Equipment. Incontrol touch pro, radio inoperative and unable to tune or change radio bands
• 10096966Feb 16, 2016Electrical system. Kvm component protection time-out is logged
• 10096995Feb 9, 2016Electrical system. Battery terminals not fitted correctly during pdi process
• 10096993Feb 9, 2016Engine cooling, Engine. Coolant expansion tank pressure caps leaking
• 10096965Feb 8, 2016Body and structure, Electrical system. Rear door electric sunblind not operating at pdi
• 10096953Feb 5, 2016Electrical system, Equipment. "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. • faulty generator • faulty battery monitoring system (bms) • the charge warning indicator is illuminated when the engine is running cause: the power supply is a fully integrated system that requires sdd to diagnose overall functionality robustly to make sure customer satisfaction…
• 10097023Jan 28, 2016Body and structure, Visibility (wipers, defrost, mirrors). "situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs.
• 10097031Jan 14, 2016Electrical system, Equipment. "issue. Gps antenna is being replaced and is no fault found when tested by supplier gen2.1 systems fitted to xj and xf current car position indicator will not lock onto correct location on map. Navigation will display 'gps' icon when in navigation split screen. This indicates gps not available."
• 10097029Jan 8, 2016Equipment. "issue centre console cup holder cover split (see attachment) cause insufficient retention between cup holder cover bars and substrate material. Mechanical fixings (plugs) to the leading handle bar and substrate have been added to improve the bond from vin no.v93401."
• 10097050Dec 17, 2015Equipment, Electrical system. "issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. Dtc b12cd-87 will be logged in the gateway module gwm). Cause: the ignition live input into the voltage quality module (vqm), may have a poor connection, and/or no lin circuit between the vqm & gwm."
• 10097047Dec 16, 2015Brakes, Equipment. "issue: submitting a brake noise epqr. Specifically related to front brake disc grooving causing a noise and /or judder issue. Cause: under investigation"
• 10096885Nov 23, 2015Electrical system, Equipment. "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. • faulty generator • faulty battery monitoring system (bms) • the charge warning indicator is illuminated when the engine is running cause: the power supply is a fully integrated system that requires sdd to diagnose overall functionality robustly to make sure customer satisfaction…
• 10097056Nov 13, 2015Electrical system, Equipment. "issued dec 2015. Issue the incorrect parts are being replaced when sd card read error message is displayed in the navigation screen. Cause sd card"
• 10096883Nov 13, 2015Electrical system. "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. • faulty generator • faulty battery monitoring system (bms) • the charge warning indicator is illuminated when the engine is running cause: the power supply is a fully integrated system that requires sdd to diagnose overall functionality robustly to make sure customer satisfaction…
• 10097054Nov 11, 2015Electrical system, Equipment. "issued dec 2015. Issue for vehicles fitted with the in control touch there could be a customer concern that on collection of their vehicle the correct search country has not been selected in the navigation. Action as part of the pdi process you are requested to ensure that the correct search country is selected in the navigation. This can be found by selecting “navigation – where to - address”.
• 10096890Nov 10, 2015Equipment. "issue: delamination of cover trim cause: incorrect manufacturing process"
• 10097053Nov 6, 2015Electrical system. "issued dec 2015. Issue vehicles battery claims for battery discharged. Cause the battery storage process has not been correctly followed upon vehicle delivery and following a pdi."
• 10096888Nov 4, 2015Equipment, Wheels. "issue: wheel stud failures (fractures). Cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit."
• 10096844Nov 2, 2015Equipment, Engine. "situation: one or more fo the following issues may be evident when using the smart key: • engine fails to crank; • 'smart key not found' message displayed in the instrument cluster; • vehicle may not unlock / lock when using passive entry or when pressing a smart key button. Cause: this may be caused by a 'lock up' of the keyless vehicle module (kvm)."
• 10096829Oct 30, 2015Equipment. "situation: the interior electrical switches and/or center division trim panel may show signs of peeling or are sticky to the touch.

← All problems reported for the 2011 Jaguar XJ