2011 Jaguar XJ Technical Service Bulletins

479 technical service bulletins (TSBs) are on record for the 2011 Jaguar XJ. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10231225Oct 18, 2014Equipment. Gen 2.1 Touch screen display recovery process
• 10096233Oct 18, 2014Electrical system. "issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the module and blank screen. Cause this may be as a result of low battery voltage or a break in continuity of diagnostic connection during the download."
• 10231271Oct 15, 2014Seats, Electrical system. Seat Module DTC diagnostic help - Seats not moving in one direction
• 10096291Oct 15, 2014Equipment, Seats. "issue: seats not moving in one direction / one axis cause: motor connections not fully latched"
• 10096231Oct 15, 2014Equipment, Latches, locks and linkages. "issue: customer may report door lock cylinder cover missing. Cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry."
• 10231268Oct 2, 2014Equipment. Incorrect diagnosis of Bluetooth connectivity
• 10097061Oct 2, 2014Electrical system. "issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. Cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrectly diagnosed and replaced as the source of the issue."
• 10096272Oct 2, 2014Equipment. "issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. Cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrectly diagnosed and replaced as the source of the issue."
• 10231266Sep 30, 2014Engine cooling. coolant pipe leak
• 10229396Sep 30, 2014Latches, locks and linkages. Updated - Door lock cylinder cover, fitment at PDI / replacement
• 10229395Sep 30, 2014Latches, locks and linkages. Updated - Door lock cylinder cover, fitment at PDI / replacement
• 10229394Sep 30, 2014Latches, locks and linkages. Updated - Door lock cylinder cover, fitment at PDI / replacement
• 10229393Sep 30, 2014Latches, locks and linkages. Updated - Door lock cylinder cover, fitment at PDI / replacement
• 10229391Sep 30, 2014Latches, locks and linkages. Updated - Door lock cylinder cover, fitment at PDI / replacement
• 10226622Sep 30, 2014Latches, locks and linkages. Door Lock Cylinder Cover - Fitment at PDI / Replacement
• 10226621Sep 30, 2014Latches, locks and linkages. Door Lock Cylinder Cover - Fitment at PDI / Replacement
• 10226620Sep 30, 2014Latches, locks and linkages. Door Lock Cylinder Cover - Fitment at PDI / Replacement
• 10226619Sep 30, 2014Latches, locks and linkages. Door Lock Cylinder Cover - Fitment at PDI / Replacement
• 10226618Sep 30, 2014Latches, locks and linkages. Door Lock Cylinder Cover - Fitment at PDI / Replacement
• 10226617Sep 30, 2014Latches, locks and linkages. Door Lock Cylinder Cover - Fitment at PDI / Replacement
• 10226616Sep 30, 2014Latches, locks and linkages. Door Lock Cylinder Cover - Fitment at PDI / Replacement
• 10226615Sep 30, 2014Latches, locks and linkages. Door Lock Cylinder Cover - Fitment at PDI / Replacement
• 10226614Sep 30, 2014Latches, locks and linkages. Door Lock Cylinder Cover - Fitment at PDI / Replacement
• 10227132Sep 26, 2014Visibility (wipers, defrost, mirrors). Lack of Cooling From Air Conditioning
• 10227131Sep 26, 2014Visibility (wipers, defrost, mirrors). Lack of Cooling From Air Conditioning
• 10096156Sep 24, 2014Engine cooling. "issue: low coolant message displayed. A coolant leak is found from the seam on coolant pipe (aj8 9664). See the attached file for an example of the leak location. Cause: a process issue at component supplier."
• 10231264Sep 23, 2014Equipment. Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
• 10096145Sep 23, 2014Equipment. "issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. The issue is common across all manufacturers. Symptoms when the apple device is connected to the car system and a call is received there is no option to answer or reject the incoming call on the system. The steering wheel controls also have no effect. The touch screen continues to display the…
• 10231254Sep 22, 2014Body and structure. Undertray Rework to Remove Gaitor Foul
• 10096137Sep 22, 2014Equipment, Body and structure. "issue: k250 ups steering gaiter foul with undertake. Action: please find attached lh and rh templates to enable dealers to carryout k250 ups,"
• 10226146Sep 12, 2014Exterior lighting. Front / Rear Lamp Condensation - Information Only
• 10096102Sep 12, 2014Exterior lighting, Equipment. "situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. Cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the lamp unit. This condensation is considered to be as a result of normal atmospheric conditions and replacing the light unit will not correct this symptom.
• 10096133Sep 9, 2014Electrical system. "issue: a significant number of bms (battery monitoring system) modules have been replaced when dtc b11db-87 is logged, when returned to the supplier for analysis many are deemed “no fault found” cause: incorrect diagnosis"
• 10096131Sep 5, 2014Suspension, Air bags. "issue: engineering is investigating reports of xj (x351) ride height sensors not operating correctly. Cause: the air suspension and active dynamics modules include checks of the height sensors during vehicle usage. If there is a fault with the height sensor, wiring harness, or connector, then a dtc will be stored. The affected ride height sensor part numbers are c2p15219, c2d23151, c2d21048, c2d16581 and c2d23152."
• 10227101Aug 29, 2014Equipment. Distorted Playback When Using iPod / iPhone. 13MY onwards.
• 10226624Aug 26, 2014Equipment. Gen 2.1 Touch screen display recovery process
• 10096048Aug 26, 2014Equipment. "issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be the root cause of the issue. Compressor part no.
• 10096045Aug 20, 2014Equipment. "issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. Cause: unknown, currently under investigation."
• 10226141Aug 18, 2014Body and structure. Panoramic Roof 'Creak' Noise While Driving with Roof Opening Panel Closed
• 10096037Aug 18, 2014Body and structure. "situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs.
• 10065172Aug 18, 2014Body and structure. Summary to be provided on a future date.
• 10096058Aug 11, 2014Electrical system. "issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the module and blank screen. Cause this may be as a result of low battery voltage or a break in continuity of diagnostic connection during the download."
• 10096056Aug 4, 2014Body and structure, Latches, locks and linkages. "issue: customer may report door lock cylinder cover missing. Cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
• 10231201Aug 1, 2014Electrical system. SDD Updates
• 10096031Jul 17, 2014Electrical system. "issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. Cause alternators are being damaged due to cross polarity when the vehicle is jump started."
• 10096029Jul 16, 2014Equipment, Transmission and drivetrain. "issue the complete gear shift modules (gsm) are being replaced when there has been a claim reported of an appearance defect with the rotary gear selector (rotary control knob) , with issues such as peeling chrome and rough edges.
• 10096002Jul 11, 2014Equipment. "please be advised that water pump part numbers c2z21781, c2z28248, and c2z29189 -- 3.0l v6 / 5.0l v8 -- come with four (4) mounting bolts. Prior to installing this part, inspect the packaging and make sure all four (4) bolts are present."
• 10096025Jul 10, 2014Equipment, Electrical system. "issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be the root cause of the issue. Compressor part no.
• 10228518Jul 7, 2014Engine cooling. The condition may cause the engine Malfunction Indicator Lamp (MIL) to illuminate
• 10064300Jul 7, 2014Engine. Summary to be provided on a future date.

← All problems reported for the 2011 Jaguar XJ