2012 Jaguar XJ Technical Service Bulletins

495 technical service bulletins (TSBs) are on record for the 2012 Jaguar XJ. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10226617Sep 30, 2014Latches, locks and linkages. Door Lock Cylinder Cover - Fitment at PDI / Replacement
• 10226616Sep 30, 2014Latches, locks and linkages. Door Lock Cylinder Cover - Fitment at PDI / Replacement
• 10226615Sep 30, 2014Latches, locks and linkages. Door Lock Cylinder Cover - Fitment at PDI / Replacement
• 10226614Sep 30, 2014Latches, locks and linkages. Door Lock Cylinder Cover - Fitment at PDI / Replacement
• 10227132Sep 26, 2014Visibility (wipers, defrost, mirrors). Lack of Cooling From Air Conditioning
• 10227131Sep 26, 2014Visibility (wipers, defrost, mirrors). Lack of Cooling From Air Conditioning
• 10096156Sep 24, 2014Engine cooling. "issue: low coolant message displayed. A coolant leak is found from the seam on coolant pipe (aj8 9664). See the attached file for an example of the leak location. Cause: a process issue at component supplier."
• 10231264Sep 23, 2014Equipment. Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
• 10096145Sep 23, 2014Equipment. "issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. The issue is common across all manufacturers. Symptoms when the apple device is connected to the car system and a call is received there is no option to answer or reject the incoming call on the system. The steering wheel controls also have no effect. The touch screen continues to display the…
• 10231254Sep 22, 2014Body and structure. Undertray Rework to Remove Gaitor Foul
• 10096137Sep 22, 2014Body and structure, Equipment. "issue: k250 ups steering gaiter foul with undertake. Action: please find attached lh and rh templates to enable dealers to carryout k250 ups,"
• 10226146Sep 12, 2014Exterior lighting. Front / Rear Lamp Condensation - Information Only
• 10096102Sep 12, 2014Equipment, Exterior lighting. "situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. Cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the lamp unit. This condensation is considered to be as a result of normal atmospheric conditions and replacing the light unit will not correct this symptom.
• 10096133Sep 9, 2014Electrical system. "issue: a significant number of bms (battery monitoring system) modules have been replaced when dtc b11db-87 is logged, when returned to the supplier for analysis many are deemed “no fault found” cause: incorrect diagnosis"
• 10096131Sep 5, 2014Suspension, Air bags. "issue: engineering is investigating reports of xj (x351) ride height sensors not operating correctly. Cause: the air suspension and active dynamics modules include checks of the height sensors during vehicle usage. If there is a fault with the height sensor, wiring harness, or connector, then a dtc will be stored. The affected ride height sensor part numbers are c2p15219, c2d23151, c2d21048, c2d16581 and c2d23152."
• 10227101Aug 29, 2014Equipment. Distorted Playback When Using iPod / iPhone. 13MY onwards.
• 10226624Aug 26, 2014Equipment. Gen 2.1 Touch screen display recovery process
• 10096048Aug 26, 2014Equipment. "issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be the root cause of the issue. Compressor part no.
• 10096045Aug 20, 2014Equipment. "issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. Cause: unknown, currently under investigation."
• 10226141Aug 18, 2014Body and structure. Panoramic Roof 'Creak' Noise While Driving with Roof Opening Panel Closed
• 10096037Aug 18, 2014Body and structure. "situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs.
• 10065172Aug 18, 2014Body and structure. Summary to be provided on a future date.
• 10096058Aug 11, 2014Electrical system. "issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the module and blank screen. Cause this may be as a result of low battery voltage or a break in continuity of diagnostic connection during the download."
• 10096056Aug 4, 2014Body and structure, Latches, locks and linkages. "issue: customer may report door lock cylinder cover missing. Cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
• 10231201Aug 1, 2014Electrical system. SDD Updates
• 10096031Jul 17, 2014Electrical system. "issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. Cause alternators are being damaged due to cross polarity when the vehicle is jump started."
• 10096029Jul 16, 2014Equipment, Transmission and drivetrain. "issue the complete gear shift modules (gsm) are being replaced when there has been a claim reported of an appearance defect with the rotary gear selector (rotary control knob) , with issues such as peeling chrome and rough edges.
• 10096002Jul 11, 2014Equipment. "please be advised that water pump part numbers c2z21781, c2z28248, and c2z29189 -- 3.0l v6 / 5.0l v8 -- come with four (4) mounting bolts. Prior to installing this part, inspect the packaging and make sure all four (4) bolts are present."
• 10096025Jul 10, 2014Equipment, Electrical system. "issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be the root cause of the issue. Compressor part no.
• 10228518Jul 7, 2014Engine cooling. The condition may cause the engine Malfunction Indicator Lamp (MIL) to illuminate
• 10064300Jul 7, 2014Engine. Summary to be provided on a future date.
• 10064289Jul 7, 2014Engine. Summary to be provided on a future date.
• 10231196Jul 1, 2014Electrical system. DVD software update
• 10226335Jun 25, 2014Electrical system, Fuel system. Diagnostic Module Tank Leakage (DMTL)
• 10065169Jun 25, 2014Fuel system. Summary to be provided on a future date.
• 10064315Jun 25, 2014Brakes. Summary to be provided on a future date.
• 10226628Jun 3, 2014Equipment. New vehicle storage (Transit relay / Transit mode)
• 10226625Jun 3, 2014Equipment. Gen 2.1 Touch screen display recovery process
• 10226328Jun 3, 2014Engine cooling. Supercharger 'Clattering' / 'Knock' / 'Rattle' Noise - 5.0L V8 SC Engine
• 10065162Jun 3, 2014Engine. Summary to be provided on a future date.
• 10229387May 28, 2014Equipment. Diagnostic Software Hardware
• 10227618May 28, 2014Equipment. Diagnostic Concerns.
• 10095863May 28, 2014Electrical system. "issue: da-dongle/da-vina/da-st512 - j2534 vehicle communication interface device (vci) software requires updating to the latest level. Da j2534 software driver level – v4.0 (must be updated to this level on all sdd machines that use this device) da app hub level – v2.4.0 (must be updated to this level on all sdd machines that use this device) da firmware level – v57. (only needs to be updated once to each device…
• 10226324May 16, 2014Equipment. Earth Stud Repair on Aluminum Body
• 10095979May 16, 2014Electrical system. "issue the remote function actuator (rfa) also known as the keyless vehicle module (kvm), may fail to correctly download software on occasions. This can result in sdd reporting that the rfa is off bus by displaying a red cross in the networks integrity screen and sdd not being able to recover the module. Cause this may be as a result of low battery voltage or a break in continuity of diagnostic connection during…
• 10065265May 16, 2014Electrical system. Summary to be provided on a future date.
• 10231228May 9, 2014Seats. Climate Controlled Seats Diagnosis & Testing
• 10095943May 9, 2014Seats. "issue: climate controlled seat issues cause: unknown"
• 10095949May 6, 2014Air bags. "issue:- customers have reported that the airbag warning light has illuminated in the instrument cluster after a previous repair. Cause:- the drivers airbag circuit has been incorrectly diagnosed as being at fault or has more than one fault present."
• 10095764May 6, 2014Equipment. "situation: an earth stud may be broken or cross threaded. Cause: this may be caused by damage in production or during a repair."

← All problems reported for the 2012 Jaguar XJ