2013 Jaguar XJ Technical Service Bulletins

668 technical service bulletins (TSBs) are on record for the 2013 Jaguar XJ. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10119570Sep 25, 2017Equipment, Electrical system. Issue: Park distance control (PDC) audio tones inconsistent with visual display.
• 10119562Sep 22, 2017Body and structure, Equipment. Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
• 10119563Sep 21, 2017Transmission and drivetrain, Engine cooling, Electrical system. Situation: T he transmission may default to Neutral (N) when the vehicle comes to a stop with Auto Stop/Start active. The gear indicator display may also flash on the Instrument Cluster and on the Transmission Control Switch (TCS).
• 10119560Sep 8, 2017Electrical system. Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09
• 10119555Sep 7, 2017Body and structure, Equipment, Visibility (wipers, defrost, mirrors). Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs.
• 10120500Aug 31, 2017Equipment. Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.
• 10118501Jul 17, 2017Equipment, Electrical system. Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
• 10131577Jun 20, 2017Transmission and drivetrain, Electrical system. Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.
• 10131574Jun 9, 2017Engine. Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.
• 10131580Jun 7, 2017Electrical system. Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.
• 10131579Jun 7, 2017Transmission and drivetrain. Issue: Rear differential oil leak evident from the pinion seal.
• 10131576Jun 2, 2017Wheels. Issue: Wheel stud failures (fractures).
• 10118164Mar 30, 2017Electrical system. Issue: SIM card does not latch in SIM slot or cannot be read.
• 10118162Mar 29, 2017Engine cooling. SITUATION: During an engine cold-start (coolant temperature at or below 75°C / 167°F), the engine may exhibit hard starting, rough idle, poor running, and/or an engine misfire. The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P0316 stored in the Powertrain Control Module (PCM) and one or more misfire code(s) P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307…
• 10118153Mar 23, 2017Equipment. TCU fails activation and DTC U2109 flagged
• 10118144Feb 24, 2017Electrical system. Auto Start-stop may be inoperative
• 10110943Dec 12, 2016Engine. Situation: A 'humming' noise may be evident from the engine when the engine is idling.
• 10095351Nov 26, 2016Engine. Issue: the customer may report a noise from the engine bay. This maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. Investigation finds a concern with the primary idler pulley assembly which in some cases can lead to damage of the primary drive belt.
• 10095082Sep 19, 2016Equipment, Engine. Situation: a ‘clattering’ / 'knock' / 'rattle' noise may be heard from the engine.
• 10095061Sep 9, 2016Equipment. Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging.
• 10095064Sep 7, 2016Equipment, Body and structure. Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
• 10080300Sep 6, 2016Seats. "issue incorrectly configured seat modules can cause incorrect functioning of the seat, or battery drain issues. The vehicle seat memory module logs u1a4c 00, “build end of line mode active” cause the seat module has been incorrectly configured to the vehicle."
• 10094630Aug 15, 2016Body and structure. Situation: the door pocket leather may be loose or wrinkled.
• 10094594Aug 15, 2016Equipment. Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
• 10079143Aug 13, 2016Equipment. "description two issues have been discovered with the event data recorders (edr) installed in 2013-2014 model year xj vehicles within the listed vin range. The edr is now required to record some vehicle data which certain usa agencies (police, etc.) may use for crash investigation purposes. Two elements of the data that should be recorded are not stored in the correct format. Consequently, in this condition…
• 10094790Aug 1, 2016Latches, locks and linkages, Electrical system, Equipment. Issue: homelink universal transmitter not working
• 10093082Jul 15, 2016Equipment. Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
• 10093106Jul 7, 2016Equipment. Issue: centre console cup holder cover split (see attachment)
• 10093107Jul 5, 2016Engine. Situation: the engine speed may 'dip' or the engine may hesitate after an auto stop/start event.
• 10080462Jun 30, 2016Body and structure. Issue: on some xj x351 models, the front lower bumper splitter trim is working loose and / or coming adrift
• 10080420Jun 28, 2016Body and structure. Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs.
• 10097598Jun 27, 2016Transmission and drivetrain, Engine. Situation: one of the following issues may occur: • the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. • the instrument cluster has switched off after an automatic engine stop and driver exit conditions do not exist and the vehicle does not automatically restart the engine upon release of the brake pedal (note: diagnostic trouble code [dtc] p162f-00 may be stored in…
• 10080421Jun 27, 2016Engine. Situation: the engine malfunction indicator lamp (mil) may be illuminated. Upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- p0036, p0037, p0038, p0042, p0043, p0044, p0054, p0055, p0056, p0057, p0058, p0060, p0061, p0062, p0063, p0064, p0136, p013a, p013c, p013e, p0141 , p0141, p0142, p0143, p0144, p0147, p014a…
• 10097592Jun 15, 2016Equipment, Electrical system. Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.
• 10096912May 27, 2016Transmission and drivetrain. Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
• 10117805May 19, 2016Body and structure. Situation: The door exterior aluminum finishers may exhibit discoloration.
• 10104421May 19, 2016Body and structure. "situation: the door exterior aluminum finishers may exhibit discoloration. Cause: this may be caused by the aluminum surface being affected by climatic conditions. Action: should a customer express this concern, follow the service instruction outlined below."
• 10096920May 19, 2016Equipment, Electrical system. Situation: the auto stop/start system may be inoperative.
• 10096901May 19, 2016Body and structure, Brakes, Wheels, Seats, Steering. Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. This may be felt through the steering wheel and/or through the seats/vehicle body. It may, or may not, occur during braking.
• 10096946May 16, 2016Electrical system, Equipment. "issue a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle."
• 10096944May 12, 2016Electrical system. "issue a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop/start unavailable. "
• 10096915May 6, 2016Equipment, Seats. Situation: the front seatback business / picnic tray latch may be broken.
• 10096191Apr 26, 2016Equipment. Concern: a customer may report while utilizing the navigation map or while under route guidance, the vehicle’s touch screen switches off momentarily, and resets as if the vehicle were just started. A tell tale symptom might include "the system went blank momentarily, then the jaguar leaper appeared, and a few seconds later the infotainment system was operational again."
• 10096182Apr 20, 2016Body and structure. Issue: door latches being replaced when a customer reports issues with the locking, latching or soft close function on one or more doors on their vehicle.
• 10096162Apr 7, 2016Wheels, Tires. Issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. Customers and retailers have been unable to reinflate and maintain service pressures due to leakage from the tpms valves.
• 10097003Feb 26, 2016Brakes. Excessive corrosion on vehicle brake disc friction faces which could result in brake noise and/or judder
• 10096996Feb 22, 2016Equipment, Electrical system, Tires. Tpms system mis diagnosed
• 10096992Feb 22, 2016Electrical system. Software level check for incontrol touch pro
• 10097000Feb 18, 2016Electrical system. Incontrol touch pro map download to infotainment master controller will not complete process
• 10096999Feb 18, 2016Equipment. Incontrol touch pro, radio inoperative and unable to tune or change radio bands

← All problems reported for the 2013 Jaguar XJ