2013 Jaguar XJ Technical Service Bulletins

668 technical service bulletins (TSBs) are on record for the 2013 Jaguar XJ. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10096571Apr 22, 2015Transmission and drivetrain. "situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). Cause: this may be caused by a transmission control module (tcm) software issue."
• 10096569Apr 8, 2015Equipment. "situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. Cause: this may be caused by the handset manufacturing process."
• 10096567Apr 8, 2015Equipment, Electrical system. "situation: when attempting to use an mp3 player through the auxiliary (aux) input jack, there may be no audio from right-hand-side speakers. Cause: this may be caused by an incorrectly wired connector c32-m."
• 10096601Apr 1, 2015Electrical system, Transmission and drivetrain. "situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. The transmission gear position indicator on the gear selector and in the instrument cluster message center may be flashing 'd' or 's'. If the engine is stopped and restarted or neutral (n) or park (p) and then drive (d) or sport (s) is…
• 10096535Mar 20, 2015Transmission and drivetrain. "situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. The transmission gear position indicator on the gear selector and in the instrument cluster message center may be flashing 'd' or 's'. If the engine is stopped and restarted or neutral (n) or park (p) and then drive (d) or sport (s) is…
• 10096534Mar 19, 2015Equipment, Engine. "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. The noise may be more noticeable when the engine is at idle speed and when the engine is cold. Cause: this may be caused by a noisy high pressure fuel pump outlet valve."
• 10096546Mar 6, 2015Equipment, Body and structure. "issue: jlr engineering are currently receiving a number of epqr’s regarding x351 rear door electric sunblind’s not operating at pdi or following battery disconnect causing the loss of the single press function and also the sunblind material will appear distorted on the front edge. Please view example pdf attachment. Cause: rear door sunblind module is not initialized at pdi or the module has lost the power…
• 10096533Mar 6, 2015Equipment, Engine, Fuel system. "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. The noise may be more noticeable when the engine is at idle speed and when the engine is cold. Cause: this may be caused by a noisy high pressure fuel pump outlet valve."
• 10096516Feb 27, 2015Steering. "issue: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. Cause: temporary flat spots naturally develop on the rolling surface of a tire when the wheels of the vehicle are stationary over a period of time."
• 10096517Feb 13, 2015Visibility (wipers, defrost, mirrors). "issue rear vanity mirror, when opened may become dislodged or hang down.(see attached picture) cause incorrect process during manufacture causing swivel pin to fracture and eventually fail."
• 10096507Jan 29, 2015Electrical system, Transmission and drivetrain. "issue: for the models identified above, a concern has been identified with the latest tcm software released on dvd 139 patch 15. Cause: currently under investigation with jlr engineering."
• 10096505Jan 20, 2015Fuel system, Equipment. "issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. Action: please refer to the procedure below for information on how to access the new information through sdd."
• 10096455Jan 7, 2015Equipment. "situation: inadequate a/c performance, low pressure recorded on the high pressure system, and/or high pressure recorded on the low pressure system may be exhibited with the compressor clutch (where applicable) working properly. Cause: this may be caused by the a/c compressor direct pressure sensing (dps) valve being worn."
• 10097045Jan 5, 2015Suspension. "re-issued dec 2015 issue: engineering is investigating reports of xj (x351) ride height sensors not operating correctly. Cause: the air suspension and active dynamics modules include checks of the height sensors during vehicle usage. If there is a fault with the height sensor, wiring harness, or connector, then a dtc will be stored. The affected ride height sensor part numbers are c2d6859, c2d16582, c2d6857…
• 10096542Jan 5, 2015Equipment. "issued march 2015. Issue: coolant leak from 5.0l v8 (aj133) water pump. Cause: a number of changes to the water pumps have been made to improve product quality."
• 10096502Jan 5, 2015Engine cooling, Equipment. "issue: low coolant message displayed. A coolant leak is found from the seam on coolant pipe (aj8 9664). See the attached file for an example of the leak location. Cause: a process issue at component supplier"
• 10096462Jan 5, 2015Seats, Equipment. "situation: a 'creak' noise from the base of the front seat may be evident. Cause: this may be caused by insufficient lubricant during the assembly process."
• 10096458Jan 5, 2015Steering. "situation: this is an information only bulletin to aid in the diagnosis of hydraulic power steering issues. Action: when diagnosing customer concerns relating to the hydraulic power steering system, refer to the service information below."
• 10226163Dec 19, 2014Steering. Steering Gear Fixing
• 10226147Dec 19, 2014Visibility (wipers, defrost, mirrors). Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
• 10214657Dec 19, 2014Steering. Steering gear fixing.
• 10096411Dec 19, 2014Equipment. "situation: inadequate a/c performance may be exhibited. Upon inspection, low pressure is recorded on the high pressure system, high pressure recorded on the low pressure system, and the compressor clutch (where applicable) is working properly. Cause: this may be caused by the a/c compressor direct pressure sensing (dps) valve being worn."
• 10096405Dec 19, 2014Equipment, Steering. "situation: an issue has been identified on a number of xf (x250), xj (x351), and xk (x150) vehicles where the residual torque on the steering gear pinion bolt could be below the lower specification and in some cases the customer may experience a knocking noise from the steering gear. The latter will only be the case if the early steering degradation is ignored by the customer."
• 10096404Dec 19, 2014Steering, Equipment. An issue has been identified on a number of xf (x250), xj (x351), and xk (x150) vehicles where the residual torque on the steering gear pinion bolt could be below the lower specification and in some cases the customer may experience a knocking noise from the steering gear. The latter will only be the case if the early steering degradation is ignored by the customer."
• 10065187Dec 19, 2014Steering. Summary to be provided on a future date.
• 10065178Dec 19, 2014Equipment. Summary to be provided on a future date.
• 10096430Dec 17, 2014Fuel system. "issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. Action: please refer to the procedure below for information on how to access the new information through sdd."
• 10226154Dec 8, 2014Transmission and drivetrain, Electrical system. Transfer Case Control Module Rotary Position Sensor Fault Misdetection
• 10096421Dec 8, 2014Equipment, Transmission and drivetrain. "situation: a '2wd only' warning message may be displayed on the instrument cluster during a cold weather start-up. Cause: this may be caused by a transfer case control module (tccm) rotary position sensor fault misdetection."
• 10065185Dec 8, 2014Transmission and drivetrain. Summary to be provided on a future date.
• 10229413Dec 4, 2014Engine cooling. XF/XJ Eco Stop/Start Additional Diagnostics Information
• 10229412Dec 4, 2014Engine cooling. XF/XJ Eco Stop/Start Additional Diagnostics Information
• 10096504Dec 4, 2014Electrical system. "issued january 2015. Issue: a customer may report one of the following symptoms: 1) battery charging warning message or eco stop inhibited message is displayed in the instrument cluster 2) eco stop is non-functional over a number of drive cycles 3) the vehicle experiences an un-commanded shutdown after an eco stop event and requires an ignition restart. Cause: various conditions can lead to the concern, as…
• 10096426Dec 4, 2014Electrical system. "issue: a customer may report one of the following symptoms: 1) battery charging warning message or eco stop inhibited message is displayed in the instrument cluster 2) eco stop is non-functional over a number of drive cycles 3) the vehicle experiences an un-commanded shutdown after an eco stop event and requires an ignition restart. Cause: various conditions can lead to the concern, as detailed below"
• 10065293Dec 4, 2014Electrical system. Summary to be provided on a future date.
• 10229417Dec 1, 2014Engine cooling, Fuel system. 3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
• 10216250Dec 1, 2014Electrical system. Software Update.
• 10096403Nov 24, 2014Equipment, Engine. "issue a significant number of tss motors have been replaced under warranty, when returned to the supplier for analysis many are deemed as “no fault found”. Dtc’s may be present, due to this carry out a dtc global read using the recommended diagnostic and follow the help text for each dtc’s. It is possible during an eco stop start that the vehicle does not re-start. Cause incorrect diagnosis."
• 10228498Nov 13, 2014Brakes. brake booster solenoid connector spring locking mechanism may not be engaged
• 10228491Nov 5, 2014Other or unknown. seatback business tray will not lock
• 10096353Nov 5, 2014Seats, Equipment. "situation: a potential issue has been identified on a number of 2012-2013 model year xj (x351) vehicles where the seatback business tray will not lock. Action: retailers are required to hold only affected vehicles that are within your control and refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework action detailed in this technical bulletin."
• 10096347Nov 5, 2014Equipment. "the latest version of the k196 service action bulletin no.: 6-246nas (issue #2) has included a corrected listing of part numbers that should be ordered based upon the variant of the vehicle. As a result of the original bulletin being incorrect, a number of retailers have been advised to order the incorrect part.
• 10096334Nov 5, 2014Seats. "description a potential issue has been identified on a number of 2012-2013 model year xj (x351) vehicles where the seatback business tray will not lock."
• 10065190Nov 5, 2014Seats. Summary to be provided on a future date.
• 10064351Nov 5, 2014Seats. Summary to be provided on a future date.
• 10096402Nov 3, 2014Steering. "issue: submitting a steering system noise epqr. Cause: under investigation"
• 10229407Nov 1, 2014Engine cooling. Fuel Pressure Concern or Poor Engine Performance.
• 10216252Nov 1, 2014Electrical system, Equipment. Software Update.
• 10096386Nov 1, 2014Engine. "issue: in some circumstances, the customer is reporting the engine failing to start, the engine running rough, the check engine light being displayed, or a combination of these symptoms. Cause: dtc's captured by the vehicle electronic modules should be used to aid investigation of a vehicle with this issue to help identify root cause. In some cases, the fuel pump driver module - c2c35672, the in tank fuel pump…
• 10231273Oct 24, 2014Transmission and drivetrain. Transfer Case front flange leak

← All problems reported for the 2013 Jaguar XJ